Definitions
39 U.S.C. § 2801
in effectFor purposes of this chapter the term—
(1) “outcome measure” refers to an assessment of the results of a program activity compared to its intended purpose;
(2) “output measure” refers to the tabulation, calculation, or recording of activity or effort and can be expressed in a quantitative or qualitative manner;
(3) “performance goal” means a target level of performance expressed as a tangible, measurable objective, against which actual achievement shall be compared, including a goal expressed as a quantitative standard, value, or rate;
(4) “performance indicator” refers to a particular value or characteristic used to measure output or outcome;
(5) “program activity” means a specific activity related to the mission of the Postal Service; and
(6) “program evaluation” means an assessment, through objective measurement and systematic analysis, of the manner and extent to which Postal Service programs achieve intended objectives.
Source: OLRC USLMURL: https://uscode.house.gov/download/releasepoints/us/pl/119/95/xml_usc39@119-95.zipFetched: 6/5/2026
