Customer service.
Del. Code tit. 6, § 2416A
in effectA provider that is required to be licensed under this chapter shall maintain a toll-free communication system, staffed at a level that reasonably permits an individual to speak to a certified counselor or customer service representative, as appropriate, during ordinary business hours.
Source: DE Code (Official Site)URL: https://delcode.delaware.gov/title6/c024a/index.htmlFetched: 10/4/2026
