Ind. Code ch. 9-14.1-3

in effect

Ind. Code § 9-14.1-3-1 Contracts with qualified persons for full services

Sec. 1. The commission board may enter into a contract with a qualified person to provide full services at the qualified person's location, including a location within a facility used for other purposes. The contract must include the following provisions: (1) The qualified person shall provide the following services: (A) Vehicle title services. (B) Vehicle registration and renewal services. (C) Driver's licenses and related services. (D) Voter registration services as imposed on the commission under IC 3-7. (2) The qualified person shall provide personnel trained to properly process branch transactions. (3) The qualified person shall do the following: (A) With respect to transactions processed at the qualified person's location, impose and collect all fees and taxes applicable to the transaction. (B) Deposit the fees and taxes with the bureau for deposit in the appropriate fund or account. (4) The qualified person shall generate a transaction volume sufficient to justify the installation of bureau support systems. (5) The qualified person shall provide fidelity bond coverage in an amount prescribed by the commission. (6) The qualified person may provide full services within a facility used for other purposes. (7) The qualified person shall pay the cost of any post audits conducted by the commission or the state board of accounts on an actual cost basis. (8) The commission shall provide support systems to the qualified person on the same basis as to license branches. (9) The commission must approve each location and physical facility based upon criteria developed by the commission board. (10) The term of the contract must be for a fixed period. (11) The qualified person shall agree to provide voter registration services and to perform the same duties imposed on the commission under IC 3-7. [Pre-2016 Revision Citation: 9-16-1-4(b).] As added by P.L.198-2016, SEC.195.

Ind. Code § 9-14.1-3-2 Contracts with qualified persons for partial services

Sec. 2. The commission may enter into a contract with a qualified person to provide partial services at the qualified person's location, including a location within a facility used for other purposes. The contract must include the following provisions: (1) The qualified person must provide one (1) or more of the following services: (A) Vehicle title services. (B) Vehicle registration and renewal services. (2) The qualified person must provide trained personnel to properly process branch transactions. (3) The qualified person shall do the following: (A) With respect to each transaction processed at the qualified person's location, impose and collect all fees and taxes applicable to the transaction. (B) Deposit the fees and taxes with the bureau for deposit in the appropriate fund or account. (4) The qualified person shall provide fidelity bond coverage in an amount prescribed by the commission. (5) The qualified person shall provide: (A) liability insurance coverage in an amount not to exceed two million dollars ($2,000,000) per occurrence, as prescribed by the commission; and (B) indemnification of the commission for any liability in excess of the amount of coverage provided under clause (A), not to exceed five million dollars ($5,000,000) per occurrence. (6) The qualified person shall pay the cost of any post audits conducted by the commission or the state board of accounts on an actual cost basis. (7) The commission must approve each location and physical facility used by a qualified person. (8) The term of the contract must be for a fixed period. [Pre-2016 Revision Citation: 9-16-1-4.5.] As added by P.L.198-2016, SEC.195.

Ind. Code § 9-14.1-3-3 Convenience fees

Sec. 3. (a) A transaction processed by a full service provider or partial services provider is subject to the same fees and taxes as if the transaction were processed at a license branch. (b) In addition to a fee or tax described in subsection (a), a full service provider or partial services provider may impose, collect, and retain a convenience fee for each transaction that is: (1) related to: (A) a title issued under IC 9-17; or (B) a registration issued under IC 9-18 (before its expiration) or IC 9-18.1; and (2) processed by the provider. (c) The amount of a convenience fee described in subsection (b): (1) is subject to the written approval of the commission; and (2) may not exceed the following: (A) For a transaction described in subsection (b)(1)(A), one hundred fifty percent (150%) of the fee imposed on the same transaction processed at a license branch. (B) For a transaction described in subsection (b)(1)(B), one hundred fifty percent (150%) of the fee imposed under IC 9-29-5-1 (before its repeal) or IC 9-18.1-5-2 for a transaction processed at a license branch. (d) This subsection applies if a full service provider or partial services provider imposes a convenience fee under subsection (b). Before the full service provider or partial services provider may impose and collect the convenience fee, all of the following conditions must occur: (1) Notice of the convenience fee must be provided, in writing or by electronic means, to the customer by: (A) the full service provider; (B) the partial services provider; or (C) a dealer that interacts directly with the customer at the initial transaction level. (2) The notice must disclose only the following: (A) The amount of the convenience fee. (B) That the convenience fee is not imposed on a transaction processed at a license branch. (C) The address and hours of operation of the license branch located nearest to the full service location or partial services location. (D) The distance between the license branch described in clause (C) and the full service location or partial services location. (3) The customer must agree, in writing or by electronic means, to pay the convenience fee. (e) A notice provided under subsection (d)(1) must be provided: (1) in a single, discrete document or publication that contains no additional terms or conditions; or (2) in combination only with an agreement described in subsection (d)(3). (f) With respect to each transaction processed by a full service provider or partial services provider, the full service provider or partial services provider shall: (1) collect all fees and taxes related to the transaction; and (2) remit the amounts collected to the bureau for deposit as set forth in this title. [Pre-2016 Revision Citation: 9-16-1-5.] As added by P.L.198-2016, SEC.195.

Ind. Code § 9-14.1-3-4 Violation

Sec. 4. A person that violates section 3 of this chapter commits a Class C infraction. [Pre-2016 Revision Citation: 9-16-1-6.] As added by P.L.198-2016, SEC.195.

Source: Open US Law by Vaquill AI (CC BY 4.0)URL: https://iga.in.gov/laws/2026/ic/titles/9Fetched: 10/17/2026