Ind. Code § 36-8-16.8-1 "Board"
Sec. 1. As used in this chapter, "board" means the statewide 911 board established by IC 36-8-16.7-24.
As added by P.L.13-2022, SEC.2.
Ind. Code ch. 36-8-16.8
Ind. Code ch. 36-8-16.8
in effectInd. Code § 36-8-16.8-2 "Public safety agency"
Sec. 2. As used in this chapter, "public safety agency" has the meaning set forth in IC 10-10.5-1-5.
As added by P.L.13-2022, SEC.2.
Ind. Code § 36-8-16.8-3 "PSAP"
Sec. 3. As used in this chapter, "PSAP" has the meaning set forth in IC 10-10.5-1-4.
As added by P.L.13-2022, SEC.2.
Ind. Code § 36-8-16.8-4 "Public safety telecommunicator"
Sec. 4. As used in this chapter, "public safety telecommunicator" has the meaning set forth in IC 10-10.5-1-6.
As added by P.L.13-2022, SEC.2.
Ind. Code § 36-8-16.8-5 "Unit"
Sec. 5. As used in this chapter, "unit" has the meaning set forth in IC 36-1-2-23.
As added by P.L.13-2022, SEC.2.
Ind. Code § 36-8-16.8-6 PSAP basic training program
Sec. 6. (a) A unit operating a PSAP shall establish a public safety telecommunicator basic training program for that PSAP by December 31, 2023. The minimum basic training program requirements must include the following:
(1) A basic forty (40) hour telecommunicator course.
(2) National Incident Management Systems courses including:
(A) IS-100, introduction to the incident command system.
(B) IS-200, basic incident command system for initial response.
(C) IS-700, introduction to the national incident management system.
(3) A National Crime Information Center (NCIC) and an Indiana Data and Communications System (IDACS) course.
(4) A telecommunicator cardiopulmonary resuscitation (T-CPR) course, if the training under subsection (b) is not provided.
(b) In addition to the requirements of subsection (a), the public safety telecommunicator training program shall include emergency medical, police, and fire dispatch protocol training for public safety telecommunicators who perform those functions.
As added by P.L.13-2022, SEC.2.
Ind. Code § 36-8-16.8-7 PSAP certification and credentialing
Sec. 7. A unit operating a PSAP shall establish procedures for certifying and credentialing a public safety telecommunicator who completes the requirements established under section 6 of this chapter.
As added by P.L.13-2022, SEC.2.
Ind. Code § 36-8-16.8-8 PSAP continuing education; recording of annual requirement
Sec. 8. (a) A unit operating a PSAP shall require each public safety telecommunicator to:
(1) complete the unit's training program established under section 6 of this chapter:
(A) within one (1) year of the date of the program's implementation; or
(B) within one (1) year of the public safety telecommunicator's date of hire; and
(2) beginning on January 1, 2024, complete twenty-four (24) hours of continuing education training, which may include recertification, in each calendar year beginning after December 31 of the calendar year in which the public safety telecommunicator completes the minimum basic training requirements established under section 6 of this chapter.
(b) A unit shall approve continuing education courses that are eligible to meet the annual requirement in subsection (a)(2).
(c) A unit shall record the completion of an approved continuing education course and count it towards a public safety telecommunicator's satisfaction of the annual requirement in subsection (a)(2). A unit shall also record the name of each public safety telecommunicator who completes the annual requirement in subsection (a)(2) and provide that information to the board as part of the annual data collection described in IC 36-8-16.7-38.
As added by P.L.13-2022, SEC.2.
Ind. Code § 36-8-16.8-9 Prohibition on service as public safety telecommunicator
Sec. 9. Subject to section 8 of this chapter, after December 31, 2023, an individual may not work as a public safety telecommunicator for a unit unless the individual has completed the unit's training program established under section 6 of this chapter.
As added by P.L.13-2022, SEC.2.
Ind. Code § 36-8-16.8-10 Eligibility; continuing education
Sec. 10. A public safety telecommunicator must satisfy the continuing education requirement imposed under section 8(a)(2) of this chapter to remain eligible to work as a public safety telecommunicator.
As added by P.L.13-2022, SEC.2.
Ind. Code § 36-8-16.8-11 Operating expenses; basic training program
Sec. 11. (a) The costs associated with the basic training courses described in section 6 of this chapter are considered operating expenses of the statewide 911 system under IC 36-8-16.7-37 and are eligible for reimbursement by the board.
(b) A public safety agency that employs full-time or part-time public safety telecommunicators is eligible for reimbursement of the costs associated with the basic training courses described in section 6 of this chapter.
(c) The board shall establish a process for providing reimbursement for costs described under subsection (b).
As added by P.L.13-2022, SEC.2.
Source: Open US Law by Vaquill AI (CC BY 4.0)URL: https://iga.in.gov/laws/2026/ic/titles/36Fetched: 10/17/2026