Md. Code, Public Utilities § 8-404
Md. Code, Public Utilities § 8-404
in effectUnless the telephone company or reseller complies with authorization and confirmation procedures adopted by the Commission and by federal law and regulation, a telephone company or reseller may not, on behalf of a customer:
(1) change, or direct another telephone company or reseller to change, the customer’s telephone company or reseller;
(2) select a telecommunications service option for which the telephone company or reseller imposes a charge; or
(3) change the person who bills the customer or the customer’s billing arrangement.
Source: Open US Law by Vaquill AI (CC BY 4.0)URL: https://mgaleg.maryland.gov/mgawebsite/Laws/StatuteText?article=gpu§ion=8-404&enactments=falseFetched: 10/17/2026