Electronic error; consumer defenses
Va. Code Ann. § 59.1-502.14
in effect(a) In this section, "electronic error" means an error in an electronic message created by a consumer using an information processing system if a reasonable method to detect and correct or avoid the error was not provided.
(b) In an automated transaction, a consumer is not bound by an electronic message that the consumer did not intend and which was caused by an electronic error, if the consumer:
(1) promptly on learning of the error:
(A) notifies the other party of the error; and
(B) causes delivery to the other party or, pursuant to reasonable instructions received from the other party, delivers to another person or destroys all copies of the information; and
(2) has not used, or received any benefit or value from, the information or caused the information or benefit to be made available to a third party.
(c) If subsection (b) does not apply, the effect of an electronic error is determined by other law.
2000, cc. 101 , 996 .
Source: Open US Law by Vaquill AI (CC BY 4.0)URL: https://law.lis.virginia.gov/vacode/59.1-502.14/Fetched: 10/16/2026