Telephone voice mail systems and telephone menu options systems.
F.S. 110.1082
in effect(1)
No state employee shall utilize a voice mail system when the employee is at his or her regularly assigned work station where his or her telephone is functional and available for use, unless:
(a)
The device is in use, and/or;
(b)
Such voice mail system alerts the caller to, and provides the caller with access to a nonelectronic attendant; or
(c)
Such voice mail system automatically transfers the caller to a nonelectronic attendant.
(2)
Telephone menu options systems used by state agencies, departments, or other state government units will alert the caller to, and provide the caller with access to, a nonelectronic attendant.
(3)
Agency heads will ensure compliance with the provisions of this section.
Source: FL Statutes (Official Site)URL: https://www.flsenate.gov/Laws/Statutes/2025/Chapter110/AllFetched: 7/8/2026