§ 13.12.045 — Under-billed or over-billed charges

13.12.045 Under-billed or over-billed charges.

A. When the director determines that a parcel owner was not billed or was under-billed for utility services rendered to the parcel, the parcel owner is responsible and liable for payment of the utility service charges that were not billed for such period as may be determined by the director, provided that the maximum period of utility service charges for which the department may back-bill the owner is three years. B. When the director determines that a parcel owner was over-billed for utility services rendered to the parcel, the parcel owner is entitled to a credit for the over-billed amount for such period as may be determined by the director, provided that the maximum period of utility service charges for which the department may provide a credit to the owner is three years. Any claim for any amount that exceeds the amount of the credit determined to be due by the director is governed by Section 3.04.070. (Ord. 2013-0014 § 30)