§ 5.28.1400 — Records

5.28.1400 Records.

Each franchisee shall maintain for a period of five years and make available for inspection and copying by authorized representatives of the cable television commission, the following: A. A permanent service log which shows the name and address of each person requesting maintenance or repair service, the nature of the service requested, the date and time the request was received, and the disposition (including the date on which repair was made or the request otherwise resolved, and method of resolution); B. A permanent record of each request for subscription to basic service, including the name and address of the person making the request, and the date of the request; C. A permanent record of each written complaint received by the franchisee pursuant to the provisions of Section 5.28.1450 of this chapter, together with the name and address of the complainant, the nature of the complaint, and the dates and descriptions of any and all investigatory, corrective or other actions taken as a result thereof. (Prior code § 20.06.530)