For AI agents: read the machine-readable documentation index at /llms.txt or the single-file full reference at /llms-full.txt.

Non-Emergency City Services

NYC Admin. Code tit. 23, ch. 3
in effect

NYC Admin. Code § 23-301 Tracking information provided.

NYC Admin. Code § 23-302 High call volume protocol.

NYC Admin. Code § 23-303 Notifying businesses of requests for service or complaints.

NYC Admin. Code § 23-304 Parking complaints.

NYC Admin. Code § 23-305 Service level agreements.

NYC Admin. Code § 23-306 Customer satisfaction survey.

NYC Admin. Code § 23-307 NYCHA complaints and requests for service.

NYC Admin. Code § 23-308 Data on wait times for interpreters.

NYC Admin. Code § 23-309 Updating 311 request for service or complaint types.

NYC Admin. Code § 23-310 Identification of spoken language.

NYC Admin. Code § 23-311 Unlicensed cannabis retailer complaints.

NYC Admin. Code § 23-312 Tree pruning complaints or requests for service.

NYC Admin. Code § 23-313 Rooftop activity complaints.

NYC Admin. Code § 23-314 Plan for broadband internet access.

Source: City of New York, Charter, Administrative Code and Rules (American Legal Publishing XML export, codelibrary.amlegal.com)URL: https://codelibrary.amlegal.com/codes/newyorkcity/latest/NYCadmin/0-0-0-42650Fetched: 10/24/2026