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Prohibited Practices.

6 RCNY § 2-272
in effect
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§ 2-272 Prohibited Practices. No dealer or any of his or her agents or employees shall: (a) commence service work before the consumer receives a written estimate and authorizes the repair, except as provided in 6 RCNY § 2-273(d); (b) fail to make repairs for a consumer because the consumer is exercising a right to have the product repaired under a valid warranty or guarantee agreement, when the dealer holds himself out as, or is, authorized by a manufacturer to service or repair such products; (c) require or attempt to require a consumer to waive any rights provided in this subchapter.
Source: City of New York, Charter, Administrative Code and Rules (American Legal Publishing XML export, codelibrary.amlegal.com)URL: https://codelibrary.amlegal.com/codes/newyorkcity/latest/NYCrules/0-0-0-17263Fetched: 10/24/2026

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2-272 | Corpus