Records.
NYC Admin. Code § 20-406.3
in effect§ 20-406.3 Records.
a. Every process server and process serving agency licensed under this subchapter shall retain records in compliance with section 89-cc of the New York state general business law for no less than 7 years of each process served. Such records shall be retained in electronic form. Tampering with any such electronic records shall be prohibited.
b. A process server licensed under this subchapter who engages in the business of serving process exclusively as an employee of a process serving agency licensed under this subchapter shall not be subject to the provisions of subdivision a of this section, but shall be required to comply with all other applicable laws.
c. The commissioner may conduct audits of the information required to be kept pursuant to subdivision a of this section in order to monitor compliance with this subchapter. The commissioner may request, as part of any audit of the information required to be kept pursuant to subdivision a, records from any licensed process servers who have certified, pursuant to subdivision d, having served at least one summons, subpoena, notice, citation or other process, directing an appearance or response to a legal action, legal proceeding or administrative proceeding that is subject to the provisions of section 110 of the civil court act, in accordance with applicable law and rules and with appropriate notice.
d. No later than 12 months after the commissioner issues a process server a license, and every 12 months thereafter, each licensed process server shall submit electronically to the commissioner a certification, in a form to be determined by the commissioner, stating whether the licensed process server has served at least one summons, subpoena, notice, citation or other process, directing an appearance or response to a legal action, legal proceeding or administrative proceeding that is subject to the provisions of section 110 of the civil court act within the immediately prior semi-annual calendar year period.
(Am. L.L. 2019/112, 6/8/2019, eff. 10/6/2019; Am. L.L. 2025/183, 12/12/2025, eff. 9/8/2026)
Editor's note: For related unconsolidated provisions, see Appendix A at L.L. 2025/183.
Source: City of New York, Charter, Administrative Code and Rules (American Legal Publishing XML export, codelibrary.amlegal.com)URL: https://codelibrary.amlegal.com/codes/newyorkcity/latest/NYCadmin/0-0-0-33962Fetched: 10/24/2026