§ 2-40-050 — Community comment

2-40-050 Community comment.

In furtherance of the City's commitment to providing effective language assistance and incorporating comments from individuals in the community to ensure such assistance, departments covered under this Chapter shall create procedures for individuals to provide comment on the language assistance offered or provided to them by the department, such as comments on the type, effectiveness, or quality of language assistance made available. The comments may be collected through a variety of methods, such as, in-person interaction, telephone, a hotline developed for this purpose, or a form, made available in hard copy and online via the Internet. The comments given to all departments regarding language assistance will be collected by the Mayor's Office of New Americans for review and summary. (Added Coun. J. 5-6-15, p. 108469, § 1)