§ 20-932 — Navigation program

§ 20-932 Navigation program.

a. The commissioner shall establish a navigation program that provides information and assistance, as set forth in subdivision c of this section, relating to the provisions of this chapter. Such program shall include assistance by a natural person by phone and e-mail and shall also include online information. b. The commissioner shall make available model contracts on the website of the department for use by the general public at no cost. Such model contracts shall be made available in English and in the six languages most commonly spoken by limited English proficient individuals in the city as determined by the department of city planning. c. The navigation program shall provide the following: 1. General court information and information about procedures under this chapter; 2. Information about available templates and relevant court forms; 3. General information about classifying persons as employees or independent contractors; 4. Information about obtaining translation and interpretation services and other courtroom services; 5. A list of organizations that can be used for the identification of attorneys; and 6. Other information, as determined by the commissioner, related to the submission of a complaint by a freelance worker or the commencement of a civil action pursuant to this chapter by a freelance worker. d. The navigation program shall include outreach and education to the public on the provisions of this chapter. e. The navigation program shall not provide legal advice. (L.L. 2016/140, 11/16/2016, eff. 5/15/2017; Am. L.L. 2020/080, 8/28/2020, eff. 8/28/2020) Editor's note: For related unconsolidated provisions, see Appendix A at L.L. 2016/140 and L.L. 2020/080.