CONSUMER PROTECTION
KRS tit. XXIX, ch. 367
in effectContents
section367.010. Repealed, 1972section367.020. Repealed, 1972section367.030. Repealed, 1972section367.040. Repealed, 1972section367.050. Repealed, 1972section367.060. Repealed, 1972section367.070. Repealed, 1972section367.110. Definitions for KRS 367.170 to 367.300section367.120. Legislative intent -- Titlesection367.130. Consumers' Advisory Council -- Members -- Appointmentsection367.140. Consumers' Advisory Council -- Meetings -- Quorum -- Compensationsection367.150. Functions, powers and duties of Department of Lawsection367.152. Attorney General's concurrent authority to enforce bait advertising statutesection367.160. Cooperation of state agencies -- Access to material evidence and information by utility and health insurance intervenorssection367.170. Unlawful actssection367.175. Other unlawful actssection367.176. Construction of KRS 367.175section367.178. Repealed, 2013section367.180. Knowledge required in violation by publishersection367.190. Injunction -- Hearingsection367.200. Restoration of property -- Appointment of receiversection367.210. Powers of receiver -- Distribution of assetssection367.220. Action for recovery of money or property -- When action may be broughtsection367.230. Assurance of voluntary compliancesection367.240. Investigation -- Demand for information or evidencesection367.250. Subpoenas -- Oath -- Confidential informationsection367.260. Unreasonable investigationsection367.270. Impounding of evidence in matter under investigationsection367.280. Service of subpoena -- Service upon persons outside Commonwealthsection367.290. Failure to obey subpoena or investigative demand of Attorney General -- Revocation of corporate charter -- Revocation of licensessection367.300. Assistance to Attorney General -- Reportingsection367.305. Cash rounding for certain transactionssection367.310. Consumer reporting agency records restrictionsection367.320. Processing of payments by servicer of high-cost home loansection367.350. Rebate of sale or lease price contingent on referral of additional customer prohibitedsection367.352. Prohibition against the unauthorized use of financial institution-related names, characters, and trademarks in marketing and solicitations -- Exceptions -- Enforcement and penalties -- Administrative regulationssection367.354. Residential real property service agreements -- Prohibitions -- Applicability -- Enforcement and penalties -- Administrative regulationssection367.355. Violations of provisions relating to adjusters are unfair, false, misleading, or deceptive actssection367.356. Unfair, false, misleading, or deceptive acts relating to virtual currency kiosks and hardware walletssection367.360. Subpoenas -- Oaths -- Hearings -- Confidential informationsection367.361. Definitions for section -- Prohibition against motor vehicle glass repair shop offering inducement to insured or insurance provider -- Requirements for contract for repair or replacement of damaged motor vehicle glass -- Fees -- Prohibited actions -- Civil action -- Remediessection367.363. Definitions for KRS 367.363 to 367.365section367.364. Persons not required to place a security freeze on a consumer reportsection367.365. Consumer's election regarding security freeze on consumer report -- Subsequent access -- Duties of consumer reporting agency -- Duration of security freeze -- Removal and temporary lifting -- Inapplicability to certain consumer reports -- Permitted charges for security freeze -- Changes to official consumer report information -- Penalties for section's violationsection367.367. Definitions for KRS 367.367 to 367.369section367.368. Disclosure requirement when proxy advisory service not solely in the interest of shareholders or is materially different from advice provided to different clientssection367.369. Failure to comply with notification and disclosure requirements deemed violation of 367.170 -- Cause of action -- Limitationssection367.370. Funds recovered in legal action for state handled in accordance with KRS 48.005section367.372. Definitions for KRS 367.372 to 367.378section367.374. Sale or rental of goods and services during declared state of emergency -- Fifteen-day prohibition against grossly excessive prices -- Additional fifteen- day extensions to protect citizens -- Application of sectionsection367.376. Notice of Governor's implementation of KRS 367.372 to 367.378 -- Renewal and termination noticesection367.378. Exclusive penalties for violation of KRS 367.374 -- Applicability of chapter -- Powers of Attorney Generalsection367.379. Definitions for section -- Activities of contractors during declared state of emergency -- Registration requirement -- Enforcement by Attorney General -- Prohibition against solicitation -- Restrictions on local governments -- Administrative regulationsection367.380. Definitions for KRS 367.380 to 367.389section367.381. Prohibited actssection367.383. Liability of loan broker's principalsection367.385. Violation of KRS 367.381 deemed unlawful act under Consumer Protection Act -- Availability of Consumer Protection Act remedies -- Authority to promulgate administrative regulationssection367.387. Remedies for borrower -- Time limitationsection367.389. Nonexclusivity of remedies and penaltiessection367.390. Right to refinance consumer loan or consumer credit transaction -- Conditions -- Exceptionsection367.393. Certificates of deposit -- Renewal term and rate -- Violation and penaltiessection367.395. Definitionssection367.397. Cancellation of club membershipsection367.399. Membership contract requirements -- Disclosure of cancellation rightssection367.401. Disclosure of refund requirement and that savings claims are based on comparisons with retailers doing business in areasection367.403. Bond requirementsection367.405. Remedies, powers and duties of Attorney Generalsection367.407. Exemptions -- Conditionssection367.409. Repealed, 2015section367.410. Definition of home solicitation salesection367.420. Buyer's right to cancel home solicitation sale -- Method of cancellationsection367.430. Notice of buyer's right to cancel home solicitation sale -- Emergency sales exemptedsection367.440. Return of evidence of sale to buyer after cancellationsection367.450. Return of goods to seller after cancellation -- Time and place of return -- Seller's compensation -- Application of statutesection367.460. Status of waiver of rights provided under KRS 367.410 to 367.450 by buyersection367.461. Conditions for use of automated calling equipmentsection367.463. Consent to calls made with automated calling equipment -- Written consent -- Withdrawal of written consent -- Period of validity of written consentsection367.465. Prohibitions relating to use of automated calling equipment to solicit calls for telephone fee linessection367.467. Applicability of remedies of Consumer Protection Actsection367.469. Requirement of permit from Attorney General -- Surety bond -- Authority to promulgate administrative regulationssection367.470. Legislative findingssection367.472. Definitionssection367.474. Performance bond by subdivider -- Cash in lieu of bondsection367.476. Offer for sale without bond prohibitedsection367.477. Statement of buyer's rightssection367.478. Registration of seller -- Feesection367.479. Return of payments and notes of indebtednesssection367.480. Administrative regulationssection367.482. Road system and grading of lots necessary prior to sale of lotssection367.484. Attorney General's ability to obtain restraining order -- Availability of remedies of Consumer Protection Act -- Authority to promulgate administrative regulationssection367.486. Exemptions for certain subdividerssection367.500. Listing of floral business in telephone directory -- Misrepresentation of geographical location prohibited - Applicationsection367.510. "Solicitor" definedsection367.513. Registration of solicitor of subscription sales of printed material -- Information requiredsection367.515. Registration fee -- Display of registration receipt -- Exceptionssection367.520. Voidable contracts for sale of printed materialsection367.530. Permanent registration books maintainedsection367.540. Statement of magazine subscription datesection367.550. Termination of service contract by military service membersection367.570. Definitionssection367.575. Unfair practices -- Duties of Attorney Generalsection367.580. Contents of promotional material -- Time limits for mailingsection367.585. Duties of the sellersection367.600. Definitionssection367.610. Assignee of rights of seller or lessor subject to defenses of buyer against seller or lessor -- Exceptionsection367.620. Definitions for KRS 367.620 to 367.628section367.621. Applicability of KRS 367.620 to 367.628section367.622. Right to cancel real estate goods or services contract -- Conditions -- Notice of cancellationsection367.624. Contractor's duty to disclose cancellation rights and provide standard formsection367.626. Definition of "emergency goods or services" -- Advance payments prohibited during cancellation period -- Return of payments or notes of indebtedness -- Unenforceable contract provisions -- Contractor's right to collect reasonable amount for goods and services providedsection367.627. Enforcement by Attorney General -- Actions for injunctive relief and recovery of actual economic damages -- Civil penaltysection367.628. Acts prohibited for contractorsection367.630. Definitions for KRS 367.630 to 367.638section367.632. Disclosure of ownership information for the electronic dissemination of third-party commercial recordings or audiovisual work -- Minimum requirementssection367.634. Cause of action -- Noticesection367.636. Additional civil and criminal remedies availablesection367.638. Liability for unfair, false, misleading, or deceptive act or practice in conduct of trade or commerce -- Civil penalties -- Powers of Attorney Generalsection367.650. Definitions for KRS 367.650 to 367.670section367.652. Registration of professional solicitors and fundraising consultants -- Prohibitions -- Background checksection367.653. Contracts -- Requirements -- Filing of contract and promotion registration statement -- Violability of contract with unregistered partysection367.655. Repealed, 1994section367.656. Nonacceptance, revocation, suspension, or refusal to renew registration -- Judicial review -- Civil actionsection367.657. Filing of federal Form 990 fulfills reporting requirementsection367.658. Financial report of campaign -- Filing -- Auditsection367.660. Exempt solicitationssection367.664. Signage for receptacle or drop-off site for donations of clothing or other itemssection367.665. Applicability of remedies, powers, and duties of Attorney General provided by KRS 367.190 to 367.300 or by other provisions of lawsection367.666. Interstate reciprocal agreements on exchanging information -- Fiscal records -- Contribution deposit requirements -- Maintenance of recordssection367.667. Prohibited acts and practices in charitable solicitationssection367.668. Disclosure requirementssection367.669. Local ordinances, rules, and regulationssection367.670. Powers of Attorney General not limited or restrictedsection367.680. Definitions for KRS 367.680 to 367.690section367.681. Contents of contact lens prescription -- Contents of prescription for visual aid glasses -- Refusal to release prescription prohibitedsection367.682. Expiration of contact lens prescriptionsection367.683. Verification of contact lens prescriptionsection367.684. Responsibility for accurate dispensing of contact lens or visual aid glasses prescription -- Limitation of liabilitysection367.685. Prerequisites for writing contact lens prescriptionssection367.686. Restrictions on sale or delivery of contact lenses or visual aid glasses to Kentucky residents by nonresidentssection367.687. Registration of nonresident contact lens sellers with Attorney Generalsection367.688. Investigation and registration of nonresident dispensers of contact lenses and visual aid glasses by Attorney General -- Feesection367.689. Administrative regulations to be promulgated by Attorney Generalsection367.690. Penalties -- Hearing -- Appealssection367.701. Purpose of KRS 367.701 to 367.709. (Effective January 1, 2027)section367.702. Definitions for KRS 367.701 to 367.709. (Effective January 1, 2027)section367.704. Compliance with KRS 367.701 to 367.709 -- Applicability. (Effective January 1, 2027)section367.705. Requirements for vehicle financial protection products. (Effective January 1, 2027)section367.706. Definition of administrator -- Duties of retail seller of vehicles relating to debt waivers -- Debt waiver requirements. (Effective January 1, 2027)section367.708. Definitions for section -- Administrator may be utilized for compliance with KRS 367.701 to 367.709 -- Duties of provider as to vehicle value protection agreements -- Vehicle value protection agreement requirementssection367.709. Attorney General to enforce KRS 367.701 to 367.709 -- Actions that may be taken -- Right to appeal. (Effective January 1, 2027)section367.710. Definitionssection367.715. Presumption of nonmerchantabilitysection367.720. Rebuttal of presumption of nonmerchantabilitysection367.725. Notice by owner of nonmerchantabilitysection367.730. Examination by manufacturer, dealer or wholesaler and notification to owner of resultsection367.735. Owner to make mobile home available for repairsection367.740. Equivalent accommodation or compensation to be supplied to owner during repairsection367.745. Return of purchase price or supplying of new mobile home in lieu of repairssection367.750. Action to recover purchase pricesection367.755. Warranties not excluded -- Procedure to justify price increasesection367.760. Description of defect repaired on new mobile homesection367.765. Information to be furnished purchaser by sellersection367.770. Warrantiessection367.775. Rights and remediessection367.801. Definitions for KRS 367.801 to 367.819 and 367.990section367.803. Repealed, 1994section367.805. Registration of persons engaged in sale of business opportunities -- Administrative regulationssection367.807. Exemptions from registration --Administrative regulationssection367.809. Registration number -- Inclusion in advertisingsection367.811. Representation regarding potential sale, income, or profitsection367.813. Display of registrationsection367.815. Liability for false, misleading, or deceptive representations -- Bond or deposit to insure veracity of statements -- Maintenance of recordssection367.816. Agreement or arrangement for a business opportunity -- Requirements -- Effect of noncompliance -- Nonwaiverabilitysection367.817. Restraining ordersection367.819. Cancellation by purchasersection367.825. Definitionssection367.826. Accredited degree requiredsection367.828. Health discount plan -- Penaltiessection367.830. Definitionssection367.832. Pyramid distribution plan prohibitedsection367.834. Powers of Attorney General -- Powers of Commonwealth or its agencies not limitedsection367.836. Short titlesection367.840. KRS 367.841 to 367.844 to be construed liberally -- Purposessection367.841. Definitionssection367.842. Options of buyer if manufacturer unable to repair nonconformity in new motor vehicle -- Rights of lienholder -- Resolution of disputes -- Dealer not liablesection367.843. Action for relief by purchasersection367.844. Manufacturer prohibited from exposing franchised dealer to liabilitysection367.845. Enforcement of provisions of KRS 367.842 to 367.844 by Attorney Generalsection367.846. Application of KRS 367.840 to 367.845section367.850. False representation of kosher meats or meat preparations -- Advertising -- Salesection367.855. Sign to indicate fresh meat or fresh meat product produced outside United States -- Exemptionssection367.857. Wholesalers, distributors or processors to indicate in writing the place of originsection367.860. Definitions for KRS 367.865section367.865. Informal dispute resolution systemsection367.867. Other dispute resolution system satisfies requirements of KRS 367.865section367.870. Enforcement of informal dispute resolution systemsection367.890. "Gift card" defined -- Earliest permissible expiration dates -- Extra charges and fees prohibited -- Liability of violatorsection367.900. Definitionssection367.905. Registration of health spa -- Annual registration statement and fee -- Surety bond -- Separate locationssection367.906. Form and amount of surety bonds -- Exemptions from bonding requirement -- Effect of change in membership, ownershipsection367.910. Written contract -- Contentssection367.911. Term of contractsection367.912. Noncomplying contract void and unenforceable -- Waiver deemed voidsection367.913. Member's cancellation rightssection367.915. List of membership planssection367.920. Prohibited activitiessection367.925. Remediessection367.930. Action in Circuit Court -- Attorney's fees -- Effect of judgment -- Statute of limitationssection367.932. Definitions for KRS 367.934 to 367.974 and 367.991section367.934. Preneed payments and increments as trust funds -- Agents -- Conditions required for disbursementssection367.935. Administrative feesection367.936. Refund to persons making paymentssection367.937. Permissibility of irrevocable trust provision -- Effect on determining eligibility for entitlement programs -- Required form for applicationsection367.938. Trust funds, how kept and deposited -- Separate accounting record for each contractsection367.940. License as agent required -- Fee -- Service charge -- Annual report to Attorney General -- Report not available to general publicsection367.942. Records of licensee -- Examination by Attorney Generalsection367.944. Attorney General may hire independent auditor -- Cost incurred to be included in court costssection367.946. Registration of person selling cemetery merchandise and every cemetery company -- Fee -- Annual reportsection367.948. Records of registrantssection367.950. Audit by special auditor hired by Attorney General -- Cost of audit to be taxed as court costssection367.952. Perpetual care and maintenance -- Creation of funds by cemetery companies -- Required payments -- Local government exemption -- Termination, distribution, and use of funds in local government trust fundsection367.954. Forty percent of funds paid for cemetery merchandise to be held in trust for purchaser until delivery -- Bond in lieu of trust fundsection367.956. Return of deposits, plus income thereon, in cases of default on part of sellersection367.958. Sale of mausoleum or underground crypts or columbariasection367.960. Temporary facilitiessection367.962. Allocation of payments -- Increase of gross sale price prohibitedsection367.964. Consumer security accountsection367.966. Contract waiving statutory provisions null and voidsection367.968. Liability of officers, owners, directors and shareholders of companies subject to KRS 367.932 to 367.974 and 367.991section367.970. Ninety-day completion date on installing foundations -- Excusable delaysection367.972. Powers of Attorney Generalsection367.973. Disciplinary powers of Attorney General -- Hearing -- Appealsection367.974. Disposition of fees collected under KRS 367.932 to 367.972section367.976. Definitions for KRS 367.976 to 367.985section367.977. Necessary disclosures for rental-purchase agreementsection367.978. Form of disclosures -- Receipts for payments made by cash or money ordersection367.979. Prohibited provisionssection367.980. Required provisionssection367.981. Renegotiation of rental-purchase agreementsection367.982. Advertisement for rental-purchase agreementsection367.983. Civil remedies for consumers injured by violations of KRS 367.976 to 367.985section367.984. Limitation of actionssection367.985. Effect of unintentional violation and timely adjustment of errorsection367.990. Penaltiessection367.991. Penalty for violation of KRS 367.932 to 367.974section367.992. Penalty for violation of KRS 367.826section367.993. Penalty for violations of KRS 367.4774 and 367.381section367.3611. Definitions for KRS 367.3611 to 367.3629. (Effective until July 1, 2027)section367.3613. Application -- Limitations -- Information and data exemptions -- Compliance with federal children's online privacy lawssection367.3615. Consumer rights request -- Controller compliance -- Requirements -- Appeal processsection367.3617. Limitations on the collection and use of personal data by a controller -- Waiver of consumer rights contrary to public policy -- Privacy notice -- Notice for sale of personal data to third party -- Process for consumers to exercise consumer rights requirement. (Effective until July 1, 2027)section367.3619. Data processing responsibilities to controller -- Contract requirements between controller and processorsection367.3621. Data protection impact assessment -- Requirements -- Disclosure to Attorney General -- Confidentiality and exceptions -- Applicationsection367.3623. De-identifiable data requirements -- Construction -- Limitation of consumer rights on pseudonymous data -- Controller oversight of de- identifiable or pseudonymous datasection367.3625. Construction of KRS 367.3611 to 367.3629 -- Uses of data by controller or processor -- Application of evidentiary privilege -- Disclosure of data to third - party controller -- Limitations on processing of personal data -- Burden of proofsection367.3627. Enforcement authority of Attorney General -- Written notice of violation -- Civil action -- Damages -- Recovery of expensessection367.3629. Consumer privacy fundsection367.3645. Request for security freeze on protected person's record or consumer report -- Effect of security freeze -- Removal of security freeze -- Fees -- Liability for willful noncompliance or acting under false pretenses -- Nonapplicability to specified circumstancessection367.4081. Definitions for KRS 367.4081 to 367.4083section367.4082. Prohibited solicitation of person involved in motor vehicle accident by a healthcare provider or intermediarysection367.4083. Voiding of charges billed for health services rendered by healthcare provider in violation of KRS 367.4082section367.4771. Cancellation of purchase of an interest from subdividersection367.4772. Waiver or surrender of cancellation rights prohibitedsection367.4774. Maintenance fees on Kentucky recreational and retirement use landsection367.4776. Easement interestsection367.4778. Status of holder or assignee of consumer credit contract -- Limitation on liabilitysection367.4901. Legislative declaration -- Short title for KRS 367.4901 to 367.4917section367.4903. Definitions for KRS 367.4903 to 367.4917section367.4905. Permit not relieving person from complying with provisions of KRS 367.4905 to 367.4917section367.4907. Responsibility of persons engaging in nonemergency and emergency worksection367.4909. Operator to provide protection notification center access to excavators -- Kentucky Contact Center -- Report of excavation damage – Duties of operators upon receiving requests -- Rejection of design information request -- Color coding for temporary underground facility markers -- Operator's inability to comply due to extraordinary circumstances -- Undergroundsection367.4911. Excavator or person responsible for excavation to notify operator's notification center of work schedule -- Duties of entities responsible for excavation and demolitionsection367.4913. Duties of protection notification center -- Board of directors of Kentucky Contact Center -- Kentucky Contact Center to serve all countiessection367.4915. Activities exempt from KRS 367.4905 to 367.4917section367.4917. Penalties -- Payment and apportionment of civil penalties -- Enforcement by Public Service Commission -- Written agreement form -- Administrative regulationssection367.6801. Short title for KRS 367.680 to 367.690section367.6802. Assessment mechanism required to conduct eye assessment or to generate prescription for corrective eyewear -- Duties of optometrist, osteopath, or physician -- Required disclosures to patient -- Construction of statute -- Appropriate practice standardssection367.46951. Definitions for KRS 367.46951 to 367.46999 and 367.990section367.46953. Requirements for making telephone solicitationsection367.46955. Prohibited telephone solicitation acts and practicessection367.46957. Contract or agreement voidable by consumer if resulting from nonconforming telephone solicitationsection367.46961. Cancellation of contract not reduced to writing -- Exceptionsection367.46963. Requirements to be met before accepting payment from or charging consumersection367.46967. Violation as unfair or deceptive trade practice -- Powers of Attorney Generalsection367.46971. Registration of telemarketing companies doing business in this state -- Filing fee -- Renewal -- Addendum -- Written confirmation of receipt of filing - - Posting of registration statementsection367.46973. Contents of filingsection367.46977. Disclosure requirements for sale presentationssection367.46981. Bond required for telemarketing companies -- Notification to Attorney General of promotion offering premiumsection367.46983. Authority for administrative regulationssection367.46987. Person using electronic equipment for solicitation deemed to have accepted Kentucky lawsection367.46991. Burden of proving exemption or defense on claimantsection367.46993. Telemarketer prohibited from contacting credit card issuer to obtain account number -- Issuer prohibited from providing account numbersection367.46994. Transfer of numbers on zero call list to national Do Not Call Registry -- Consumer education materials -- Publication of materials by telephone companiessection367.46995. Claims alleging calls made to persons on zero call list -- Defensessection367.46999. Penalties for violation -- Concurrent enforcement powers of Attorney Generalsection367.83801. Legislative findings for KRS 367.83801 to 367.83807section367.83803. Definitions for KRS 367.83801 to 367.83807section367.83805. Department of Law to establish minimum standards for mold remediation companies -- Complaints to Attorney Generalsection367.83807. Attorney General's jurisdiction to enforce KRS 367.83801 to 367.83807section367.93101. Definitions for KRS 367.93101 to 367.93121section367.93103. Funeral planning declarationssection367.93105. Declaration may specify declarant's preferencessection367.93107. Most recent declaration of preferences prevailssection367.93109. Immunity from liability for actions based on good-faith reliance on a declarationsection367.93111. Declaration effective until revoked -- Delivery of revocationsection367.93113. Events that revoke a designation of authority in a declaration to the declarant's spousesection367.93115. Failure of person to timely assume obligation in a declaration -- Authority to make arrangements in absence of declarationsection367.93117. Persons with authority to make funeral, burial, or other ceremonial arrangements after an individual's death -- Authority for funeral home or District Court to act -- Disqualification of person arrested for or charged with the death -- Petition to waive disqualificationsection367.93119. No requirement to honor a declaration executed in another statesection367.93121. Action to contest or determine validity of declaration, cremation authorization form, or disqualification from control over disposition of remains -- Resolution of conflictsection367.97501. Definitions for KRS 367.97501 to 367.97537section367.97504. Crematory authority license -- Fees -- Operations procedures -- Records -- Annual reportsection367.97507. Identification requirementssection367.97511. Holding restrictionssection367.97514. Processing procedures and restrictionssection367.97517. Disposition of cremated remainssection367.97521. Closed container for cremated remains -- Temporary containersection367.97524. Cremation authorization form required -- Disposal or delivery of cremated remains -- Unclaimed cremated remains -- Limitation of liabilitysection367.97527. Funeral planning declaration directing cremationsection367.97531. Facsimile-transmitted cremation authorization formsection367.97534. Denial, suspension, or revocation of license -- Hearing -- Appeal -- Availability of Consumer Protection Act remedies -- Authority of Attorney General under other laws and to promulgate administrative regulationssection367.97537. Crematory licensure and regulation fund
Source: Kentucky Legislative Research Commission (legislature.ky.gov)URL: https://apps.legislature.ky.gov/law/statutes/chapter.aspx?id=39092Fetched: 10/20/2026