Billing and collection.

Memphis Code of Ordinances § 13-28-7

in effect

Sec. 13-28-7. - Billing and collection. A. The sewer service charge shall be included each month on the bills rendered by the light, gas and water division, or other serving utility, in accordance with its standard billing practices. Such charges shall be rendered on the first bill of the serving utility sent out on and after June 1, 1979, and for each month thereafter. Billings separate from those made by the light, gas and water division, as determined by the director of public works, may be made to commercial and users. Failure to pay the sewer service charge within 30 days from due date of the utility statement shall be grounds for terminating water service by the serving utility. B. When service commences or ceases, applicable charges may be prorated. C. If service shall be supplied to a location, the occupant or tenant of which was vacated, and the city is satisfied that there has been a termination of sewer service, then the city, on timely application of the owner or agent thereof, may suspend liability for such charges, and such charges shall be reinstated for the next utility bill rendered to the occupant or tenant of such premises. D. Charges based on metered measurement of volume discharged to the sewer system and/or additional treatment charges based on wastewater strength, shall be paid monthly to the city in a manner prescribed by the division of public works. E. The sewer service charges are applicable to every person, inside and outside the corporate limits of the city, whose sewage and wastewater empties into the city's collection and treatment systems. F. Credit for prior billing errors is limited to errors occurring less than or equal to 12 months prior to the date that the claim for credit is made by residential or commercial customers. G. In accordance with the apartment credit program the approving authority has the right to charge each tenant $12.95 per month effective January 1, 2020, if so requested in writing by the apartment owner, until this section is otherwise amended. The total amount collected will then be credited against the amount billed from the master water meter reading each month. H. Commercial and industrial users that are billed separately from the light, gas, and water division or other serving utility billing system will be charged a late fee of one percent or $500.00, whichever is less, for any portion of each month in which billing information as required is not submitted to the sewer billing office by the 15th of each month for the previous month. (Code 1985, § 33-156; Ord. No. 4023, § 1, 3-26-1991; Ord. No. 5036, § 1(part), 2004; Ord. No. 5099, § 7, 2005; Ord. No. 5312, § 1(33-156), 6-2-2009; Ord. No. 5356, § 1(33-156), 6-8-2010; Ord. No. 5651, § 3, 7-25-2017; Ord. No. 5793, § 4, 8-17-2021)

Source: City of Memphis, Code of Ordinances and Charter and Related Laws (Municode Library, library.municode.com)URL: https://library.municode.com/tn/memphis/codes/code_of_ordinances?nodeId=TIT13PUSE_CH13-28SEFECH_S13-28-7BICOFetched: 10/28/2026