RATES, CHARGES AND COLLECTIONS.

Dallas City Code ch. 49, art. II

in effect

Dallas City Code § 49-3 APPLICATION FOR SERVICE; CONTENTS OF APPLICATION.

SEC. 49-3. APPLICATION FOR SERVICE; CONTENTS OF APPLICATION. (a) Application required. A person shall not use a service without first making the proper application for the service with the director by phone, email, or online. The director is authorized to establish other procedures, not in conflict with this chapter or state law, to process and accept customer applications and to collect and process security deposits as necessary to secure customer accounts. The application requirements of this section do not apply to wholesale service contracts. (b) Restriction of application. The person making the application shall include that person’s spouse, if any, as an applicant on the application. If unmarried or unrelated individuals or unrelated business entities who jointly own or occupy premises desire service, the director may require application to be made jointly in the names of those individuals or business entities. The director may also require application for service to be made only by and in the name of the owner of property if the director determines that substantial risk of financial loss to the department would occur as a result of acceptance of an application from a person other than the owner. (c) Contract. The application constitutes a contract to pay all charges for service and to abide by all provisions of this chapter, the provisions of this code, and other local, state and federal laws relating to the service. (d) Fee. An applicant must pay an application fee in accordance with Section 49-18.16(a). (e) Accurate information. An applicant shall furnish the names and addresses of any other joint owners, regardless of whether or not they reside at the premises, if this information is known to the applicant. An applicant shall also furnish proper identification and shall correctly furnish any other relevant information, including but not limited to proof of ownership or agency, required by the department in order to properly provide the service. If information is not furnished or is false, the application may be denied and service, where provided, may be discontinued. A person commits an offense if he knowingly makes a false statement on an application for service under this chapter. (f) Use without application. A person who occupies premises and uses service without making application is responsible for all water used from the date of the last meter reading previous to that person occupying the premises. If the person is a tenant, a copy of the lease is required to make application. (Ord. Nos. 19201; 19622; 20653; 33420 )

Dallas City Code § 49-4 SECURITY DEPOSITS; EXEMPTIONS.

SEC. 49-4. SECURITY DEPOSITS; EXEMPTIONS. (a) Form of security. Unless exempted under Subsection (f), when a customer applies for service, he must also submit a security deposit in one of the following forms: (1) cash; (2) guaranty bond; (3) letter of credit drawn on a state or federally chartered lending institution; (4) other equivalent security approved by the director. (b) Amount. The director shall establish the amount of a security deposit in accordance with Section 49-18.8. (c) Failure to provide security. The director may refuse or discontinue service if a person fails to: (1) make a required security deposit with his application; or (2) increase the amount of his security deposit after being notified that an increase is required. (d) Form of noncash security. A customer must submit a noncash security deposit on a form provided by the director or on a form approved by the director and the city attorney. (e) Hardship cases. In cases of hardship the director may allow residential service customers to make cash deposits in installments. (f) Exemptions from security deposit requirement. Any of the following persons is not required to post a security deposit, provided he has a satisfactory credit history with the department: (1) A person seeking residential service who presents proof that he is 65 years of age or older. (2) A person seeking residential service who presents proof that he owns or is presently buying the residence to be served. (3) A person seeking service who provides a current report from a consumer credit reporting agency indicating a good credit standing. (4) A person who has had at least 12 months continuous service within the last 24 months and left no unpaid balance. (5) A person who can provide proof that his account with another utility is not delinquent and that timely payments have been made to that utility for a minimum of 12 consecutive months within the past 24 months. A letter from the utility indicating that the requirements of this exception have been met, or monthly bills from the utility stamped paid (including a current or final bill), constitutes acceptable proof that the requirements of this exception have been met. (g) Withdrawal of exemption. If a customer establishes an account without a security deposit, but subsequently loses his satisfactory credit history with the department, a security deposit may be required as a condition for continued service. (h) Exceptions to section. This section does not apply to: (1) governmental entities; (2) wholesale service contracts; or (3) applications for permits required under this chapter. (Ord. Nos. 19201; 33420)

Dallas City Code § 49-5 USE OF SECURITY DEPOSITS.

SEC. 49-5. USE OF SECURITY DEPOSITS. (a) Accounting requirements. The director shall keep: (1) accurate records of all security deposits, including, but not limited to, the depositor’s name, amounts deposited, and deposits refunded; and (2) separate accounts of all security deposits. (b) Administration of deposits. The director shall administer cash security deposits in accordance with the following rules: (1) A deposit will be applied toward payment of the final bill amount due the city when a service account is closed or becomes inactive due to delinquency, transfer of ownership or other reasons. A deposit made to secure service to premises may be transferred or applied toward payment of a final bill due on any other premises within the city where service is provided in the depositor’s name. (2) Deposits earn simple interest at an annual percentage rate to be fixed by the director each year, which rate shall approximate the average interest rate earned by the department on its cash deposits for the previous year, less two percent. (3) Interest ceases to accrue on a deposit when service is discontinued. (4) A deposit and accrued interest, less amounts due for service, will be returned to the customer when service is discontinued unless the deposit is transferred to another address, either at the request of the customer or as provided in Subsection (b)(1). (5) Deposits may be invested or used for capital improvements, but sufficient cash shall be accounted for and kept on hand to meet the normally anticipated level of refunds. (Ord. 19201)

Dallas City Code § 49-6 SECURITY DEPOSIT REFUNDS.

SEC. 49-6. SECURITY DEPOSIT REFUNDS. (a) Refund requirements. The director may refund a security deposit to the customer when the customer meets the requirements of Section 49-4(f) or meets all of the following conditions: (1) The customer has been receiving service for 12 continuous months. (2) The customer has acquired a satisfactory credit history with the department. (3) The customer has not made payment during the past 12 months with a payment device returned due to insufficient funds. (4) The customer has no delinquent bills outstanding. (b) Refusal to refund. Notwithstanding Subsection (a), the director may refuse to refund a security deposit where the director determines from the circumstances of a customer’s account that there is a substantial risk of financial loss to the department. (c) Review for eligibility. Upon the request of a customer, the director shall review the customer’s credit history to determine eligibility for a refund. The director will make refunds in the following manner: (1) A refund will normally be credited to a customer’s bill. (2) If a refund is greater than the outstanding bill, the remaining portion of the refund will be applied to subsequent bills. (3) If a customer no longer has an account for service or in special circumstances approved by the director, the director may authorize a refund by check payable to the customer. (Ord. Nos. 19201; 26961)

Dallas City Code § 49-7 PAYMENTS OF FEES FOR SERVICES; DELINQUENCY OF CHARGES; DISCONTINUANCE OR REFUSAL OF SERVICE; NOTICE OF DISCONTINUANCE.

SEC. 49-7. PAYMENTS OF FEES FOR SERVICES; DELINQUENCY OF CHARGES; DISCONTINUANCE OR REFUSAL OF SERVICE; NOTICE OF DISCONTINUANCE. (a) When charges are delinquent; bill items. Except where otherwise provided by written contract between the customer and the city, charges for services furnished become delinquent if payment is not received by the department on or before the due date, which is 21 days after bill rendering. After the due date, the customer must pay all charges for service, plus a late payment fee equal to five percent of the outstanding charges for service (unless the late payment fee is prohibited, or otherwise provided for, in another city ordinance or state or federal law). The director shall send the customer a monthly bill indicating: (1) the service date and the due date; (2) the amount due for services rendered (including all previous delinquent charges, plus interest, if any, still due and owing) if the bill is paid by the due date; and (3) the amount due for services rendered (including all previous delinquent charges, plus interest, if any, still due and owing), plus a late payment fee, if the customer fails to pay the bill by the due date. (b) Bill not received. Failure to receive a bill from the director does not relieve a customer or other person liable for charges under this chapter from liability for service. (c) Authority to discontinue service. The director may refuse application for service, discontinue service, or refuse to restore service to: (1) a customer who fails to pay any charges due under this chapter within seven days after the sending of notice of discontinuance; (2) a person who violates any provision of: (A) Section 49-9; (B) Section 49-16; (C) Article III or Article IV of this chapter; (D) Article V or Article VI of Chapter 32 of this code; (E) Chapter 51 or 51A of this code, upon request of the building official; or (F) the Dallas Plumbing Code; (3) a person making application for service to property at an address, if the person has delinquent charges outstanding at another address; or (4) a customer at any premises if the director determines that a substantial waste of water, or a health hazard, is occurring as a result of leaking, damaged, open or disconnected private laterals, pipes, or drains on the premises. (d) Cutting and plugging connections. The director’s authority to discontinue service includes the right to cut and plug water or wastewater connections to private property. The costs of cutting and plugging connections will be charged to the customer in addition to the delinquent charges due. (e) Restoration of service. Discontinued service will not be restored until the customer either pays all charges due (including the charges to restore connec- tions), makes arrangements for payment satisfactory to the director, or, where applicable, ceases violation of the particular code provision in question. The decision to restore service while delinquent charges or code violations still exist rests solely with the director. (f) Notice of discontinuance. The director must notify a customer in the following manner before discontinuing service under Subsection (c): (1) The director must send the customer at least seven days advance written notice of pending discontinuance. (2) The notice must provide a statement of reasons for cutoff and a statement of delinquent charges due, where applicable. The notice must also provide a time, place and means by which the customer may cure the delinquency or violation, or dispute the validity of the reasons for discontinuance. (3) The notice may be served either in person or by mail. (4) Additionally, in cases of master-metered apartments or condominiums, the director must cause a notice of pending discontinuance to be posted on the door of each dwelling unit known to be occupied and in a conspicuous place within the property manager’s office or the common areas of the premises. (g) Exceptions to notice requirement. Subsection (f) does not apply to discontinuance of service resulting from a violation of this chapter if the director determines that immediate discontinuance is necessary to prevent an imminent threat or occurrence of: (1) harm to the health or safety of persons; (2) damage to city or private property; or (3) contamination of the water system. (h) Customer’s request to discontinue. Upon a customer’s request, the director may discontinue treated or untreated water service to the customer. Upon receipt of the request, the director may remove the water meter and service connections. However, the customer is liable for all charges incurred prior to removal of the meter. Where service is furnished through more than one meter, the customer may request discontinuance of one or more meters and thereafter be billed on the basis of the remaining meter or meters. (i) Cumulative remedies. Enforcement of this section does not waive any additional remedies, civil or criminal, available to the city under law. (Ord. Nos. 19201; 20215; 20653; 26961; 33420 )

Dallas City Code § 49-8 NEW APPLICATION FOR PREMISES WITH DELINQUENT CHARGES.

SEC. 49-8. NEW APPLICATION FOR PREMISES WITH DELINQUENT CHARGES. (a) When new application not accepted. Where service has been discontinued, refused or posted for discontinuance at a premises due to nonpayment of delinquent charges or a violation of this code, a new application will not be accepted from another person to resume service in the same place under another name so long as the previous customer continues to occupy or own the premises as his residence or place of business until: (1) all delinquent charges are paid; (2) arrangements for payment satisfactory to the director are made; or (3) the violation is abated. (b) Avoidance. This section also applies to premises where service is furnished to a tenant, and the premises are transferred to a person with notice of discontinuance for the purpose of avoiding payment of charges or avoiding enforcement of this section. When a premise shows a history of avoidance, the department may assign the premise as an owner only account. Where service is requested on these premises, only the owner of the property will be allowed to open an account for the premises. (Ord. Nos. 19201; 33420 )

Dallas City Code § 49-9 METERS REQUIRED; METERS TO BE READ MONTHLY; ESTIMATED CHARGE; WATER LEAKAGE.

SEC. 49-9. METERS REQUIRED; METERS TO BE READ MONTHLY; ESTIMATED CHARGE; WATER LEAKAGE. (a) Meters generally. Unless otherwise provided in this chapter, or by separate written wholesale service contract, a customer shall receive water service only when measured through a meter. The director shall determine the size, type, number, and location of meters and connections to meters to be installed. Each meter shall be read, when possible, once a month and a bill rendered accordingly. (b) Estimated bill circumstances. The quantity of water delivered to a premises will be estimated under any of the following circumstances: (1) The meter reader is unable to procure a reading of the meter because access to the meter is obstructed or made hazardous by an animal or otherwise. (2) The meter does not properly function, or the equipment used to read the meter does not properly function. (3) Adverse weather or an act of God prevents the reading of the meter. (4) No meter is in place at the premises. (5) For some other reason, a meter reading is not available to the billing section of the department at the time of preparing a bill to the customer. (c) Basis for estimates. An estimate shall be based on past consumption experience at the premises. If there is no past consumption experience, then an estimate will be based on consumptions of the same class under similar conditions using the best information available. If a customer demonstrates that an estimated bill is excessive, then the department shall render a bill based on a revised estimate or on an actual meter reading where possible. (d) Meter reading verification. If the customer contends that a discrepancy appears in a bill or meter reading, the director will inspect the meter and verify the reading. The charge for the inspection is provided in Section 49-18.6(c). (e) Water leakage. When a customer experiences a substantial increase in water or wastewater usage from a hidden water leak, the department will adjust the amount and bill the customer in accordance with the rates prescribed in Section 49-18.1(g). The department will adjust a bill only if a customer presents a plumber’s statement, or the customer’s written statement, which indicates the water leak was not reasonably detectable from the surface, the leak has been repaired, and the type of repairs made. The director may request additional information before determining if a water leak was reasonably detectable based upon facts presented to the director. A customer may receive only one adjustment during a 12 month period, unless the director determines that extenuating circumstances justify allowing additional adjustments. (f) Return of meters. All water meters furnished to customers are property of the city and will be returned immediately upon request of the director. Failure to return a meter when requested constitutes grounds for discontinuance or refusal of service. (g) Maintenance of meters. The department is responsible for maintenance, inspection and repair of all water meters. When any act, neglect or carelessness of the customer or owner of any premises causes damage to a meter requiring adjustment, repair or replacement, the resulting expense will be charged against the customer or owner. (Ord. Nos. 19201; 20737; 21334)

Dallas City Code § 49-10 COLLECTION REGULATIONS; PAYMENT SUBSTATION AND PAYMENT SERVICE CONTRACTS.

SEC. 49-10. COLLECTION REGULATIONS; PAYMENT SUBSTATION AND PAYMENT SERVICE CONTRACTS. (a) Collection regulations. The director is authorized to promulgate regulations and procedures, not in conflict with this code, the city charter, or applicable state or federal laws or regulations, concerning the collection of charges for service and the handling of customer accounts, receipts, and reports. (b) Authority for payment service agents and payment processors. The director is authorized to allow payment service agents at convenient locations for the general public to pay charges, or the director may negotiate contracts with private persons for the operation of payment processors, including but not limited to, telephone (interactive voice response) payment services, and Internet (on-line) payment services. (c) Terms of private contracts. A payment processor contract must be for a fixed term and must contain conditions agreed upon by the parties; except, that each contract must include the collection regulations and procedures promulgated by the director as a part of the conditions. (d) Convenience charge for payment services. The director may collect a convenience charge to recover the cost of service associated with credit and debit card transaction fees in accordance with Chapter 132 of the Texas Local Government Code. The fee is designed to recover the actual costs incurred by the water utilities department in providing the payment service, including but not limited to credit and debit card transactions and interchange fees. The fee may be retained by the water utilities department or paid directly to the payment processor as a cost-of-service and must be clearly disclosed to the customer at the time of payment. (e) Convenience charge for payment service agents. A payment service agent is authorized to collect a convenience charge, not to exceed $5.00, on each bill collected, which charge may be retained by the payment service agent as a cost of service. (f) Applicability. The collection and payment regulations and procedures provided for in this section apply to: (1) charges established under this chapter; and (2) charges established under other city ordinances that the director has been authorized to collect by the city manager or the city council. (Ord. Nos. 19201; 25385; 26135; 33232; 33420)

Dallas City Code § 49-11 WAIVER OF SUBSTATION SECURITY REQUIREMENT.

SEC. 49-11. WAIVER OF SUBSTATION SECURITY REQUIREMENT. (a) Conditions. The director may waive the security requirement of Section 49-10(d) upon a finding that the requirement is not necessary to secure performance. In order to so find, the director shall consider: (1) any present deposits or security posted by the contractor with the department; (2) whether the contractor’s inventory consists of goods or merchandise; (3) the number of years the contractor has done business in Dallas County; (4) whether the contractor is a subsidiary of an existing authorized substation; (5) the contractor’s credit standing; and (6) the contractor’s financial condition as shown by certified financial statements or other data supplied by the contractor. (Ord. 19201)

Dallas City Code § 49-12 JOINT OWNERS OR USERS; LIABILITY FOR CHARGES; TRANSFER OF ACCOUNTS.

SEC. 49-12. JOINT OWNERS OR USERS; LIABILITY FOR CHARGES; TRANSFER OF ACCOUNTS. (a) Charges a lien. When delinquent charges remain unpaid and the procedures of Section 49-13 are followed, those delinquent charges shall constitute a lien against the property served. (b) Personal liability. The customer of record has the primary personal liability for service rendered under this chapter. Nevertheless, if service is provided to property owned by a person or entity jointly with the customer of record, or if the customer of record is an agent or property manager for one or more owners of property, the joint owners shall not be treated as new customers, but shall remain jointly and severally liable with the customer of record for unpaid delinquent charges. The director may refuse or discontinue service in the same manner provided for in Section 49-7 until all delinquent charges are paid. (c) Liability of spouses. Spouses receiving service to premises they jointly own or occupy are deemed to be joint customers of record, notwithstanding that only one spouse may have signed an application, and shall be jointly and severally liable for unpaid delinquent charges. (d) Liability of tenants. Where service is provided to a tenant in a single-family residence, or to more than one residential or commercial tenant through a master meter or single service connection, and the landlord is the customer of record, a tenant or duly organized association of tenants may establish a new service account without being held responsible for any previous unpaid charges owed by the landlord if the appropriate facilities are in place and the tenant or association of tenants otherwise meets the applicable requirements of this chapter; however, the director may refuse service if it appears that application is being made for the purpose of assisting the landlord to avoid payment of delinquent charges or for the purpose of defrauding the city. Nothing in this subsection shall be construed to require the department to apportion charges or to provide individually-metered service at a master-metered premises. (e) Transfer of accounts. Where a person liable for delinquent charges at one address is found to have an account in his name at another address, the delinquent amounts due at the previous address may be transferred to the account at the new address, and service discontinued at the new address until the delinquent amounts are paid. (Ord. 19201; 20653)

Dallas City Code § 49-13 WATER LIEN PROCEDURE.

SEC. 49-13. WATER LIEN PROCEDURE. (a) Authority. The city is authorized, in accordance with the provisions of Article 402.0025, Texas Local Government Code, to perfect the lien upon property which occurs as provided in Section 49-12, for the purpose of securing the payment of delinquent charges incurred as a result of service to the property. This section shall not apply to delinquent charges for service where a tenant is the customer of record, if the owner of the property served has sent notice to the director that the property is rental property. (b) When lien is perfected. The lien may be perfected only when charges incurred by a customer for service become delinquent and when the director determines that other means for fully collecting the delinquency are inadequate or unavailable. (c) Form of the lien. Upon request of the director, the form of the lien must be prepared by the city attorney. The form must contain: (1) a statement indicating the purpose of the lien; (2) the address of the property which is the subject of the lien, where the address is ascertainable; (3) a complete legal description of the property which is the subject of the lien; and (4) the amount of delinquent charges, including penalties, interest and collection costs, if any, incurred upon the property as of the date of execution of the lien. (d) Execution and recording. The lien must be: (1) executed by the city manager and acknowledged by a notary public of the State of Texas; (2) approved as to form by the city attorney; and (3) filed in the deed or lien records of the county in which the property is located. (e) Priority of lien. The lien is superior to all other liens except a bona fide mortgage lien recorded prior to the recording of the city’s lien in the deed or lien records of the county in which the property is located. (f) Additional charges; correction lien. Should additional delinquent charges be incurred subsequent to the date of the original lien’s execution, a correction lien may be executed and filed, in the form provided above, fixing the additional delinquent charges. The correction lien, when filed of record, shall relate back to the date of recording of the original lien and shall become a part of the original lien. (g) Suit to foreclose. The city attorney, at the request of the director, may file suit to judicially foreclose the lien in a state court of competent jurisdiction. The suit may not be filed earlier than 60 days after the recording date of the lien. (h) Release of lien. Upon certification by the director that all delinquent charges which existed against the property have been fully paid, the city manager is authorized to execute a release of the lien. The release shall be prepared and approved as to form by the city attorney and shall be duly acknowledged. After execution, the director must immediately file the release in the deed or lien records of the county in which the property is located. (i) Cumulative remedies. This section is cumulative of any other remedies, methods of collection or security available to the director or the city under the charter and ordinances of the city or under state law. This section does not affect the director’s authority to refuse or to furnish service when delinquent charges exist. (Ord. Nos. 19201; 20215; 20653)

Dallas City Code § 49-14 NOTICE OF WATER LIEN.

SEC. 49-14. NOTICE OF WATER LIEN. (a) Form of notice. Prior to recording of the water lien, the director shall send notice, by certified mail, return receipt requested, that a lien will be fixed on the property in accordance with law. The notice must provide a time, place and means by which the charges causing the lien may be paid or disputed. The notice must be sent to: (1) the customer in whose name the account for service to the property exists; and (2) the last known record owner of the property according to the tax rolls of the city, if the customer is not the owner. (b) Absence of notice. Absence of receipt of notice does not affect the enforceability of a lien perfected under Section 49-13. (Ord. Nos. 19201; 19622)

Dallas City Code § 49-15 NOTICE OF VACANCY OR TRANSFER OF PROPERTY.

SEC. 49-15. NOTICE OF VACANCY OR TRANSFER OF PROPERTY. (a) When notice given. The customer, or the owner of property served, must notify the director within three days after the occurrence of: (1) any total vacancy in the property served; (2) any change in ownership, whether by sale, foreclosure, business reorganization or otherwise; or (3) any occupancy of previously vacant property. (b) Failure to notify. Failure to give notice in accordance with Subsection (a) shall render the owner and the customer, if he is not the owner, jointly and severally liable for all charges due against the property. Upon receipt of notice under Subsection (a)(1) or (a)(2), the director shall prepare a final bill for the account. (Ord. 19201)

Dallas City Code § 49-16 PERMISSION OF OWNER OR CUSTOMER TO BE SECURED BEFORE USING WATER; USE BEFORE FILING APPLICATION FOR SERVICE.

SEC. 49-16. PERMISSION OF OWNER OR CUSTOMER TO BE SECURED BEFORE USING WATER; USE BEFORE FILING APPLICATION FOR SERVICE. (a) Use without consent. A person commits an offense if, where water is furnished to any premises, the person knowingly takes water from any faucet or water connection on the premises without first securing the consent of, and making arrangements with, the owner of the premises or the customer in whose name the account exists. This section does not apply to a person employed by the city who is engaged in work of an emergency nature in his official capacity as a city employee. (b) Use without application. A person commits an offense if he knowingly diverts or uses water from any part of the water system without making application and without receiving the director’s consent to use a service. Absence of an account for service on file with the department constitutes prima facie proof of the lack of the director’s consent to use a service. (c) Defense. It is a defense to prosecution under Subsection (b) of this section if the person uses service pursuant to an approved application request by telephone under Section 49-3. (Ord. Nos. 19201; 20215)

Dallas City Code § 49-17 DIRECTOR’S AUTHORITY TO CONTRACT; RATES AS CONSIDERATION.

SEC. 49-17. DIRECTOR’S AUTHORITY TO CONTRACT; RATES AS CONSIDERATION. (a) General contract authority. The director is authorized to provide service without the necessity of city council approval except for: (1) a contract for noninterruptible untreated or treated water service which is for a fixed term of longer than three years; (2) a wholesale service contract involving a governmental entity; (3) a contract by which the city receives water or wastewater service; and (4) any service contract otherwise required by state law, city charter, or other provisions of this chapter, to be approved by city council. (b) Consideration. The consideration received by the city for a service contract must be based on the rates prescribed in this chapter. However, the city council may approve a special-rate contract for wholesale water or wastewater service where it determines rates in this chapter to be discriminatory or unreasonable under the circumstances. (Ord. 19201)

Dallas City Code § 49-18.1 RATES FOR TREATED WATER SERVICE.

SEC. 49-18.1. RATES FOR TREATED WATER SERVICE. (a) Form of rate. The monthly rate for treated water service to a customer consists of: (1) a customer charge; and (2) a usage charge. (b) Billing cycle. In this section, water used per month is based upon the billing cycle of the department. (c) Rate tables. The director shall charge customers for treated water service in accordance with the following tables: (1) Water Service Customer Charges. METER SIZE | RATE PER METER METER SIZE | RATE PER METER 5/8-inch meter | $5.93 3/4-inch meter | $8.37 1-inch meter | $12.28 1-1/2-inch meter | $22.61 2-inch meter | $38.50 3-inch meter | $89.60 4-inch meter | $146.00 6-inch meter | $288.00 8-inch meter | $480.00 10-inch meter or larger | $731.00 (2) Usage Charge—Rate Per 1,000 Gallons. | TYPE OF USAGE (A) | Residential: | (i) | Up to 4,000 gallons | $2.17 | (ii) | 4,001 to 10,000 gallons | $4.81 | (iii) | 10,001 to 20,000 gallons | $7.98 | (iv) | 20,001 to 30,000 gallons | $11.40 | (v) | Above 30,000 gallons | $13.20 (B) | General service: | (i) | Up to 10,000 gallons | $5.32 | (ii) | Above 10,000 gallons | $5.88 | (iii) | Above 10,000 gallons and 1.4 times annual average monthly usage | $8.59 (d) Applicability of rates to meters. The charges for water service in Subsection (c) of this section apply to each meter that exists at a customer’s premises. A customer may request removal of inactive meters to combine services through a single meter. If, within one year, a customer requests removal and restoration of a meter that is used for lawn sprinkling, air conditioning, or other seasonal purposes, the customer shall pay a reconnection charge that is equal to the monthly customer charge in Subsection (c) of this section multiplied by the number of months the service was discontinued. (e) Rates where no meter exists. If a customer is without a meter, the minimum usage charge per month is based upon the average monthly usage for a customer in the same service class at the rate specified in Subsection (c) of this section. The customer charge is based upon the size of the service line at the property. (f) Election for certain general water service customers. A general water service customer inside the city who uses at least 1,000,000 gallons of water per month may elect, in writing, to be assessed the special charges under this subsection instead of the regular general service rate, according to the following conditions: (1) The customer must agree to pay each year: (A) the monthly customer charge as provided in Subsection (c); (B) $3,240.60 per month as a usage charge on the first 1,000,000 gallons used in a billing period; and (C) $5.11 per 1,000 gallons used in excess of 1,000,000 gallons per month. (2) The customer must agree that consumption billed during any billing period ending in May, June, July, August, September, and October will not exceed 1.5 times the average monthly consumption billed in the previous winter months of December through March. (3) To be eligible for the special rate, a customer’s maximum hourly water usage during a seven-day period must not be greater than seven times the average hourly usage rate for the same seven-day period. (4) If a customer’s usage of water exceeds the amounts allowed under Subsection (f)(2) or (f)(3), the customer will be notified that the customer will be billed at the regular usage charge stated in Subsection (c) for a minimum of 12 months, and such additional time until the customer can demonstrate to the satisfaction of the director that the requirements of Subsection (f)(2) and (f)(3) can be maintained. (5) The director may grant a variance to Subsection (f)(4) where special circumstances warrant. (g) Adjusted rates for hidden water leaks. When a customer experiences a substantial increase in water or wastewater usage from a hidden water leak and the customer meets the requirements of Section 49-9(e), the director may adjust the affected months based on usage from the previous year, or class average; (1) an estimated amount of normal water usage for the period at the regular rate; and (2) the applicable wastewater rate prescribed in Section 49-18.2(c), based on an adjustment of wastewater volume to estimated normal volume, where adjustment is appropriate. (h) Billing based on full month. If a customer requests discontinuance of service at an address where uninterrupted service was provided for a period of time so short that the only bill for services rendered would be the final bill, such billing will be computed as though service had been furnished for a full billing month. (i) Rates for municipal purpose water service. Water service to property owned by the city of Dallas that is used solely for municipal purposes may be charged $3.50 per 1,000 gallons of water used. (Ord. Nos. 19201; 19300; 19682; 20077; 20449; 20737; 21061; 21430; 21824; 22208; 22564; 23289; 23670; 24050; 24744; 25385; 25755; 26135; 26479; 26961; 27355; 27698; 28025; 28426; 28795; 29150; 29479; 29879 ; 30215 ; 30653 ; 30993; 31332 ; 31657 ; 32003 ; 32310 ; 32556 ; 32863; 33232)

Dallas City Code § 49-18.2 RATES FOR WASTEWATER SERVICE.

SEC. 49-18.2. RATES FOR WASTEWATER SERVICE. (a) Form of rate. The monthly rate for wastewater service to a customer consists of: (1) a customer charge; (2) a usage charge; and (3) a surcharge for excessive concentration of wastes, if applicable. (b) Billing cycle. In this section, water used per month is based upon the billing cycle of the department. (c) Rate tables. The director shall charge a customer for wastewater service in accordance with the following tables: Wastewater Service Charges. (1) Monthly customer charges. METER SIZE | RATE PER METER METER SIZE | RATE PER METER 5/8-inch meter | $5.34 3/4-inch meter | $7.13 1-inch meter | $10.59 1-1/2-inch meter | $20.34 2-inch meter | $34.20 3-inch meter | $79.19 4-inch meter | $125.20 6-inch meter | $247.92 8-inch meter | $413.10 10-inch meter or larger | $649.31 (2) Monthly residential use charge: $6.19 per 1,000 gallons of the average water consumption billed in the months of December, January, February, and March or the actual month’s water consumption, whichever is less, up to a maximum charge of 40,000 gallons per month. (3) Monthly general service usage charge: $5.55 per 1,000 gallons of water used. (4) Monthly usage charge for Section 49-18.1(f) customer: $5.15 per 1,000 gallons of water used. (5) Monthly general service usage charge for wastewater separately metered: $5.20 per 1,000 gallons of wastewater discharged. (6) Monthly surcharge for excessive concentrations of waste: an amount calculated in accordance with Sections 49-18.12, 49-48, and 49-49 of this chapter. (7) Monthly surcharges for excessive concentrations of waste for wastewater separately metered: An amount calculated in accordance with Sections 49-18.12, 49-48, and 49-49 of this chapter. (d) Where residential water service is not used. If a residential customer does not receive water service solely from the city, the director shall estimate water used per month to determine the usage charge in Subsection (c). (e) Where general water service is not used. If a general service customer does not receive water service solely from the city, the customer must install and maintain, at the customer's expense, adequate meters that measure total water usage from other sources and that meet American Water Works Association standards. The customer must pay an additional customer charge of $10.00 per month for each meter, regardless of size, installed under this subsection. When a meter is inaccurate, the director may estimate water usage. (f) Rates for municipal purpose wastewater service. Wastewater service to property owned by the city of Dallas that is used solely for municipal purposes may be charged $3.68 per 1,000 gallons of water used. (Ord. Nos.19201; 19300; 19682; 20077; 20737; 21061; 21430; 21824; 22208; 22564; 23289; 23670; 24050; 25385; 25755; 26135; 26479; 26961; 27355; 27698; 28025; 28426; 28795; 29150; 29479; 29879 ; 30215 ; 30653 ; 30993; 31332 ; 31657 ; 32003 ; 32310 ; 32556 ; 32863; 33232)

Dallas City Code § 49-18.3 GENERAL SERVICE: SEPARATE BILLING.

SEC. 49-18.3. GENERAL SERVICE: SEPARATE BILLING. (a) Conditions of separate billing. Separate billing will not be initiated until the customer agrees to the terms and conditions in this section, in writing. A general service customer inside the city may receive separate bills for water service and wastewater service if he installs and maintains, at his expense, meters or other liquid measuring devices that are accurate and approved by the director to measure: (1) total wastewater discharged directly into the wastewater system from the premises; or (2) water losses from activities involving evaporation, irrigation or water consumed in products, as illustrated by, but not limited to, cooling towers, boilers, lawn watering systems, or food products. (b) Customer charge. A customer who chooses to be billed under this section must pay an additional customer charge of $60.00 per month for each meter installed pursuant to this section, regardless of the size of the meter. (c) Annual testing. Annual testing by a certified technician is required to ensure that meters are registering correctly for accurate billing. The customer shall provide the director with certified test results from an independent party demonstrating that the meter or device is functioning accurately. (d) Where meter or device is inaccurate. When a meter installed pursuant to this subsection is inaccurate, the director may estimate usage or discharge. If a customer fails to repair or replace an inaccurate meter, the director shall bill the customer for the usage charge in Section 49-18.2 (c)(3) or (4), whichever is applicable. A customer is required to repair inaccurate or improperly registered meters or devices within 30 days of receiving a written notification from the utility. Separate billing may be terminated if repairs are not made within 30 days of the written notification. After 30 days, no estimates of usage will be made for a meter or device installed under this section that is inaccurate or improperly registering usage. After repairs, a customer shall provide the director with certified test results from an independent party demonstrating that the meter or device is functioning accurately and properly. (e) Approved meter or device. Meters and other liquid measuring devices must be purchased from the department-approved product list. Any meter or liquid measuring device that is not on the department’s approved products list must be approved by the department before installation. Installation may not begin until the customer receives approval from the department. Approval is at the discretion of the director. Upon approval, the customer must provide certified test results of the meter and/or device from the manufacturer to the department prior to installation of the water, wastewater, or other liquid meter or measuring device. (f) Non-standard meter or device conditions. Meters or other liquid measuring devices that are not from the department approved product list are not eligible for separate billing. Meters must conform to standards included in a separate billing agreement for the manufacturer type, size, and dials. Meter dials must be configured in accordance with department standards to ensure readings are recorded in hundreds of gallons. (g) Location. Meters and other liquid measuring devices must be installed to allow safe access for reading and inspection by the department. (h) Termination. Abuse of the separate billing option, or any attempts to defraud the department, will result in termination of separate billing at the utility’s discretion. Further, a violation of any provision of this section will be enforced in accordance with all applicable provisions of this code. (Ord. Nos. 19201; 21430; 25385; 26961; 28795; 32003 ; 33420 )

Dallas City Code § 49-18.4 RATES FOR WHOLESALE WATER AND WASTEWATER SERVICE TO GOVERNMENTAL ENTITIES.

SEC. 49-18.4. RATES FOR WHOLESALE WATER AND WASTEWATER SERVICE TO GOVERNMENTAL ENTITIES. (a) Form of rate. The director may provide wholesale water service to governmental entities. The service will be furnished in accordance with a written contract at the rates prescribed in this section and under such other terms and conditions as the city council deems reasonable. The rate for wholesale water service to a governmental entity will consist of: (1) a volume charge and a demand charge; or (2) a flat rate charge. (b) Rate table. The director shall charge a governmental entity for wholesale water service in accordance with the following: (1) The volume charge for treated water is $0.6357 per 1,000 gallons of water used, and the annual water year demand charge is $356,542 per each mgd, as established by the highest rate of flow controller setting. (2) If a flat rate charge for treated water is provided by contract, or in the absence of a rate flow controller, the charge is $2.9099 per 1,000 gallons of treated water used. (3) A monthly readiness-to- serve charge will be assessed for any standby service point. The monthly fee, based on size of connection, is as follows: Size of Connection | Monthly Standby Fee 3-inch | $89.60 4-inch | $146.00 6-inch | $288.00 8-inch | $480.00 10-inch or larger | $731.00 (4) The rate for regular untreated water service to a governmental entity is $1.3369 per 1,000 gallons of untreated water used. The rate for interruptible untreated water service to a governmental entity is $0.4554 per 1,000 gallons of untreated water used. (c) Revisions. Unless otherwise provided in this chapter, if the written contract for wholesale service between the city and a governmental entity provides for revision of rates, the charges under the written contract must comply with the charges provided in this section. (d) Emergency exchanges. The director may, in the interest of the city and its customers, make connection agreements with other governmental entities for emergency exchange of water. (e) Wholesale wastewater rates. The director may provide wholesale wastewater service to other governmental entities by contract, in accordance with the following rules: (1) The monthly rate for wholesale wastewater service is $3.3829 per 1,000 gallons of wastewater discharged. The director is authorized to compensate those governmental entities located within the boundaries of the city for the city's use of integrated facilities owned by those governmental entities. (2) An infiltration and inflow adjustment factor of 22.5 percent will be added to the average water consumption for the months of December, January, February, and March to determine billable volume for a governmental entity with unmetered wholesale wastewater service. (3) If the BOD or suspended solids concentration of waste discharged exceeds 250 mg/L, the governmental entity must pay a surcharge calculated in accordance with Section 49-18.12(1)(A) or (B), whichever applies. (f) Treatment of water owned by another governmental entity. The director may provide treatment services at the Elm Fork water treatment plant to water owned by another governmental entity in accordance with a written contract. The volume charge for treating water owned by another governmental entity is $0.5981 per 1,000 gallons of water treated, and the annual water year demand charge is $49,732.47 per each mgd, as established by the maximum demand capacity set forth in the contract. (Ord. Nos. 19201; 19300; 19682; 20077; 20449; 20636; 20737; 21061; 21430; 21824; 22208; 22564; 22907; 23289; 23670; 24050; 24414; 24744; 25049; 25385; 25755; 26135; 26479; 26961; 27355; 27698; 28025; 28426; 28795; 29150; 29479; 29879 ; 30215 ; 30653 ; 30993; 31332 ; 31657 ; 32003 ; 32310 ; 32556 ; 32863; 33232)

Dallas City Code § 49-18.5 RATE FOR UNTREATED WATER.

SEC. 49-18.5. RATE FOR UNTREATED WATER. (a) Regular rate. The charge for untreated water is $1.3369 per 1,000 gallons of water used. (b) Interruptible rate. The charge for interruptible service is $0.4554 per 1,000 gallons of water used. (c) Reservoir supply permits. The director may issue permits, without the necessity of council approval, to owners of property abutting water supply lakes or streams for the domestic use of untreated water. A charge for water used will be made as provided in Subsection (a) or (b). The term of such permits may not exceed three years, but the permits are renewable at the option of the city. An application for a permit or permit renewable under this subsection must be accompanied by a non- refundable processing fee of $336. (d) Commercial contracts for untreated water. (1) Short-term contracts. The director may authorize short-term contracts, without the necessity of council approval, with owners of property abutting water supply lakes or streams for the commercial use of untreated water. A charge for water used will be made as provided in Subsection (a) or (b). The term of such contracts may not exceed three years, but the contracts are renewable at the option of the city. An application for a short-term contract or contract renewable must be accompanied by a nonrefundable processing fee of $846. (2) Long-term contracts. The director may authorize long-term contracts, with council approval, with owners of property abutting water supply lakes or streams for the commercial use of untreated water. A charge for water used will be made as provided in Subsection (a) or (b). The term of such contracts may exceed three years, and are renewable at the option of the city. An application for a long-term contract or contract renewal must be accompanied by a nonrefundable processing fee of $876. (e) Treatment plant effluent. Wastewater treatment plant effluent may be purchased for one-half of the regular rate for untreated water. No distribution facilities will be provided by the city. (Ord. Nos. 19201; 19682; 20077; 20449; 20737; 21061; 21430; 21824; 22208; 22564; 22907; 23289; 23670; 24050; 24414; 24744; 25049; 25385; 25755; 26135; 26479; 26961; 27355; 27698; 28025; 28426; 28795; 29150; 29479; 29879 ; 30215 ; 30653; 30993; 30994; 31332 ; 31657 ; 32003 ; 32310 ; 32556 ; 32863; 33232)

Dallas City Code § 49-18.6 FEES FOR INSPECTION AND TESTING OF METERS AND BACKFLOW PREVENTION DEVICES.

SEC. 49-18.6. FEES FOR INSPECTION AND TESTING OF METERS AND BACKFLOW PREVENTION DEVICES. (a) Meter inspection fees. No charge will be made for the first meter change or meter test requested by a customer at a single service connection within any 12-month period. For each additional meter change or meter test requested by a customer within a 12 month period that does not result in a finding that the meter over-registered in excess of 1-1/2 percent, the director shall charge the customer a fee according to the following schedule: Meter - Size | Fee 5/8 to 1-inch | $50.00 1-1/2 to 2-inch | $50.00 Larger than 2-inch | Actual cost of change and test (b) Meter replacement fees. A customer with an existing one-inch service and a 5/8-inch or 3/4-inch meter, who requests that the meter be increased to one inch, shall pay a fee of $243. Any other customer requesting an increase in meter size up to but not greater than the size of the existing service shall pay a connection charge for the requested size meter based on the actual cost incurred by the utility. (c) Inspection fee for meter verification. An inspection under Section 49-9(d) is free if the director verifies a gross discrepancy or a customer requests not more than one inspection during any six-month period, otherwise the charge is $50 for an inspection. (d) Backflow prevention device inspection fees. The owner or person in control of premises on which a backflow prevention device is located must pay a fee to the city for the periodic inspection and testing as follows: (1) | For any backflow prevention device | $165.00 each (2) | For each additional backflow prevention device inspected at the same site, same time | $165.00 each (e) Exception. This section does not apply to a governmental entity that receives wholesale water or wastewater service. (Ord. Nos. 19201; 19300; 23289; 25049; 25385; 26135; 26479; 27355; 32863; 33232)

Dallas City Code § 49-18.7 SERVICE CONNECTION CHARGES.

SEC. 49-18.7. SERVICE CONNECTION CHARGES. (a) Installation of large or commercial connections. In cases where the service connection involved is a water service connection larger than two inches or a wastewater service connection to a commercial, industrial, or other non-residential service establishment, the following rules apply: (1) If the director does not require the applicant to construct and install the service connection pursuant to Section 49-24(c)(4), the applicant shall pay the city an amount equal to the department’s cost of constructing and installing the service connection. This amount is due prior to commencement of construction by the city. (2) If the director requires the applicant to construct and install the service connection pursuant to Section 49-24(c)(4), the applicant shall pay a connection inspection fee of $465.50 and shall bear all costs of construction and installation and the cost of any materials or appurtenances supplied by the department for construction or installation purposes. The connection inspection fee and amounts payable to the city for the cost of materials and appurtenances must be paid at the time of permit issuance. (3) Unpaid charges due and owed to the city and other unpaid costs of construction incurred by the applicant under this subsection must be paid before the department will activate water or wastewater service to the property connected. (b) Standard affordable housing refund. Whenever affordable housing units are provided as a part of a project in accordance with Division 51A-4.900 of the Dallas Development Code, as amended, the director shall authorize a refund of a percentage of the total service connection fees paid by the permittee for the project equal to the percentage of standard affordable housing units provided in the project. (Ord. Nos. 19201; 19300; 20215; 21663; 23289; 25049; 25385; 25755; 26479; 27698; 28795; 29150; 29879 ; 30215 ; 30993 ; 31657 ; 32003 ; 32556; 33232)

Dallas City Code § 49-18.8 SECURITY DEPOSIT AMOUNTS.

SEC. 49-18.8. SECURITY DEPOSIT AMOUNTS. The amount of a security deposit is governed by the following: (1) Standard deposit for residential service accounts. 5/8-inch and 3/4-inch meter | $100.00 1-inch meter | $125.00 1 1/2-inch meter | $150.00 2-inch meter and larger | $200.00 (2) Standard deposit for other than residential service accounts. An amount is required sufficient to cover two times the average bill in the past 12 months for the location served. In the case of a new account, the deposit is two times the average estimated bill. (3) A residential service customer who has service discontinued twice within a 12-month period for nonpayment of charges shall make an additional deposit equal to one-sixth of his total standard bill for the prior 12 months or $100, whichever is greater. This increase in deposit is in addition to other charges required for reinstatement of service. If information to determine the total standard bill for the prior 12 months is unavailable or inapplicable, the director may determine the amount of the required deposit based on bills to similar property for those months for which the information is unavailable or inapplicable. (4) The director may require a higher security deposit, not to exceed three times the average bill at the location served or to be served, for any class of service, when the director determines that there is a substantial risk of financial loss to the department. (Ord. Nos. 19201; 25385; 32863)

Dallas City Code § 49-18.9 CHARGES FOR USE OF FIRE HYDRANTS.

SEC. 49-18.9. CHARGES FOR USE OF FIRE HYDRANTS. (a) A person requesting the use of water from a fire hydrant pursuant to Section 49-27 shall pay the following application charges: (1) a deposit of $2,300 to be refunded when the service is discontinued and the meter is returned to the city by the person or the person’s authorized representative, less any unpaid fees for services and any costs to repair damage in excess of normal wear. The deposit will be reduced by any and all unpaid fees for service and costs to repair damage in excess of normal wear. The deposit may be forfeited if the meter is lost, stolen, used outside of city limits, damaged beyond repair, not returned by the customer, not presented to the meter shop semi-annually, or if not exchanged annually; (2) a monthly fire hydrant service charge of $89.60; and (3) a usage charge for water that will be billed at the general service rate prescribed in Section 49-18.1(c)(2)(B). (b) A customer commits an offense if the customer fails to provide the director with monthly readings, present the meter to the director semi- annually for inspection, or exchange the meter annually according to the service level agreements schedule. (Ord. Nos. 19201; 19300; 21430; 25385; 26135; 26961; 27698; 28025; 28426; 28795; 29150; 29479; 29879; 30215; 30653; 31657; 32003; 32310; 32556; 32863; 33232; 33420)

Dallas City Code § 49-18.10 SPECIAL ASSESSMENT RATES; LOT AND ACREAGE FEES.

SEC. 49-18.10. SPECIAL ASSESSMENT RATES; LOT AND ACREAGE FEES. (a) Lot or acreage fee for individual owners. Individual owners required to pay a lot or acreage fee pursuant to Section 49-56 (h) will be charged as follows: (1) $0.018 per square foot of lot that is part of a subdivided tract utilizing an existing water main; (2) $785.00 per acre of any unsubdivided tract utilizing an existing water main; (3) $0.018 per square foot of lot that is part of a subdivided tract utilizing an existing wastewater main; (4) $785.00 per acre of any unsubdivided tract utilizing an existing wastewater main. (b) Acreage fee for developers. Developers required to pay an acreage fee in accordance with Section 49-62 will be charged as follows: (1) $785.00 per acre of land for an existing water main; and (2) $785.00 per acre of land for an existing wastewater main. (Ord. Nos. 19201; 19300; 20653; 22564)

Dallas City Code § 49-18.11 EVALUATED COST TABLES FOR OVERSIZE, SIDE, OR OFF-SITE FACILITIES.

Dallas City Code § 49-18.12 INDUSTRIAL SURCHARGE RATE FORMULA FOR EXCESSIVE CONCENTRATIONS.

SEC. 49-18.12. INDUSTRIAL SURCHARGE RATE FORMULA FOR EXCESSIVE CONCENTRATIONS. Surcharge rate formula. The person responsible for industrial waste discharge in excessive concentrations of BOD and suspended solids shall pay an industrial surcharge in addition to regular water and wastewater rates, either under Section 49-49 or in accordance with the following cost factors and formula: (1) The user's cost factors for excessive industrial waste are based on the capital and operating cost of wastewater facilities to provide treatment for the reduction of BOD and suspended solids. The formula is: (A) Surcharge for excessive concentrations: Payment rate per 1,000 gallons: $2.51478(BOD-250) + $1.52689(SS-250) 1,000 1,000 (B) Surcharge for excessive concentrations for wastewater metered separately: Payment rate per 1,000 gallons: $2.79138(BOD-250) + $1.65590(SS-250) 1,000 1,000 BOD = Average concentrations of BOD in mg/l, determined from sampling the waste as described in Section 49-52 SS = Average concentrations of suspended solids in mg/l, as determined from sampling the waste as described in Section 49-52 (2) The rate for each user may be calculated once every 12 months. (Ord. Nos. 19201; 19300; 19682; 21061; 21430; 22564; 25755; 26135; 26479; 26961; 27355; 27698; 28795; 29150; 29479; 32003; 33232)

Dallas City Code § 49-18.13 CHARGES FOR TRANSPORTERS OF SEPTIC TANK WASTE.

SEC. 49-18.13. CHARGES FOR TRANSPORTERS OF SEPTIC TANK WASTE. Transporter rates and requirements. A person who transports or disposes of septic tank or portable sanitation waste at the city’s wastewater treatment facility must: (1) obtain and maintain a liquid waste transport permit from the city for each vehicle in accordance with Chapter 19, Article X of this code; (2) deposit $500 with the director for each vehicle, the deposit to be refunded when the vehicle is no longer used to dispose of waste at the city’s wastewater treatment facility and all fees have been paid; (3) pay a disposal fee of $0.051 per gallon for each load of septic tank waste, with the fee calculated as if the permitted vehicle carrying the load was at full capacity; and (4) dispose of waste at the wastewater treatment facility specified by the director. (Ord. Nos. 19201; 19300; 22026; 22927; 26925; 27698; 33232)

Dallas City Code § 49-18.14 RATES FOR DEVELOPMENT REVIEW ACTIVITIES.

SEC. 49-18.14. RATES FOR DEVELOPMENT REVIEW ACTIVITIES. Design review fees. Refer to Section 303.13.3.6.2 in Chapter 52 of the Dallas City Code. (Ord. Nos. 19201; 20215; 22208; 23289; 27355; 32676)

Dallas City Code § 49-18.15 PAYMENT TABLE.

SEC. 49-18.15. PAYMENT TABLE. (a) Off-site rates. The developer will be paid not more than the total evaluated cost of off-site mains which he constructs or for which he advances money under Section 49-62(c), in accordance with the following tables: (1) Programmed off-site extensions. By private development contract: $240.00 / new residential connection $112.50 / new apartment connection $ 7.50 / each new fixture unit installed for commercial uses, with the reimbursement rate per connection not to be less than $240.00 (2) Nonprogrammed off-site extensions. By private development contract: $160.00 / new residential connection $ 75.00 / new apartment connection $ 5.00 / each new fixture unit installed for commercial uses, with the reimbursement rate per connection not to be less than $160.00 (b) Additional rules. For purposes of this section, a fixture unit is defined in Section 107(d) and Chapter 10 of the Dallas Plumbing Code. A payment under Subsection (a) of this section will be made strictly in accordance with the rules of Section 49-62. (Ord. Nos. 19201; 19526; 20653)

Dallas City Code § 49-18.16 MISCELLANEOUS CHARGES AND PROVISIONS; RATES WHERE NO CHARGE SPECIFIED.

SEC. 49-18.16. MISCELLANEOUS CHARGES AND PROVISIONS; RATES WHERE NO CHARGE SPECIFIED. (a) Service application fees. Upon application for service under Section 49-3 , a fee of $15 will be assessed to establish or transfer a residential or general service account, except that a fee of $56 will be assessed to establish or transfer an account for a general service customer described in Section 49-18.1 (f) of this chapter. (b) Discontinuance and restoration charges. For any discontinuance of service under this chapter, except for a discontinuance under Section 49-22 or Subsection (d) of this section, a charge of $25 will be assessed for each service call. An additional $45 charge will be assessed if the customer pays delinquent charges and requests same day restoration of service, or a $35 charge for next day restoration of service. If a meter has to be unpadlocked, set, or unplugged to restore discontinued service, a charge of $65 will be assessed for request of same day restoration of service, or $55 for next day restoration of service, in addition to all other charges. (c) Returned payment device charge. A charge in an amount allowable under Section 3.506 of the Texas Business and Commerce Code, as amended, will be assessed when a customer pays a service bill with a payment device, and the payment device is dishonored and returned to the city. (d) Temporary discontinuance charge. The service charge for discontinuing service temporarily at the request of the customer or an agent of the customer is $25, except that the director may waive this charge where the necessity for turning water off is created by an emergency. (e) Multiple tenant notification for possible service discontinuance. When it is necessary to notify tenants of possible service discontinuance due to the delinquent payments of a customer having a master meter serving four or more units, the customer will be assessed a charge of $2.75 per unit for posting the cutoff alerts. (f) Service connection permit processing fee. If for any reason, within the term of a service connection permit, an applicant for a service connection under Section 49-24 fails to make the connection or does not require the connection, a $25 processing fee will be retained from any service connection charges paid, with any remainder being refunded to the applicant or property owner. (g) Fire flow test. A charge of $200 will be assessed for each fire flow test performed on existing city water lines at the request of a customer or other person to determine water availability for fire protection systems. (h) Where no charge specified. When charges for a service are not specified in this chapter, the director shall establish charges which are based on the cost of performing the services, including, but not limited to, such services as the moving of meter locations, repair to damaged facilities, field location of mains, fire hydrant relocation, installation of traffic lids on meter boxes, replacement of a meter with a meter larger than one inch, water and wastewater main abandonments, installation and removal of temporary service, abandonment of manholes, and provision of printed materials. (i) Where money credited. All sums of money collected as a charge or fee authorized under this chapter, at the rates specified in this chapter, shall be credited to the appropriate water and wastewater fund of the city. (Ord. Nos. 19201; 19300; 20737; 21824; 23289; 25049; 25385; 26961; 27355; 28426; 32863; 33232)

Dallas City Code § 49-18.17 HYDROSTATIC TESTING OF WATER MAINS.

SEC. 49-18.17. HYDROSTATIC TESTING OF WATER MAINS. No charge will be made for the hydrostatic testing or retesting of a water main, except that a fee of $300.00 will be charged if an expedited test or retest is requested. An expedited test or retest requires the department to perform the hydrostatic testing or retesting on the water main within three days after receipt of the request. (Ord. 26479)

Source: City of Dallas, Dallas City Code and City Charter (American Legal Publishing, codelibrary.amlegal.com)URL: https://codelibrary.amlegal.com/codes/dallas/latest/dallas_tx/0-0-0-125005Fetched: 10/26/2026