Provider Requirements
San Diego Municipal Code § 83.0305
in effect§ 83.0305 Provider Requirements
(a) The City may contract with providers to operate shared mobility devices within the City in exchange for payment of fees and costs as determined in the contract. The City reserves the right to adjust the number of shared mobility devices deployed in the City by a provider when state or local regulation dictate or the City’s needs and demands are determined for specific devices (e.g. cargo bikes, adaptive scooters, etc.).
(b) A provider shall:
(1) provide to the City the provider’s name and business address, and the name of the natural person or natural persons who will serve as a local point of contact for the provider for retrieval of any shared mobility device as required by this Division;
(2) identify in writing the quantity and type of all shared mobility devices in the provider’s fleet;
(3) provide to the City proof of a valid Business Tax Certificate issued in accordance with Chapter 3, Article 1 of this Code;
(4) provide to the City proof of insurance naming the City of San Diego as an additional insured in the form and amounts established by the City Manager and consistent with California Civil Code section 2505(b);
(5) ensure that the shared mobility devices in the provider’s fleet comply with applicable federal and state laws with respect to their design and operation and that the shared mobility devices are maintained in good working order consistent with industry standards;
(6) label each electric scooter or motorized scooter in the provider’s fleet with a statement that is clearly visible and in at least 40-point font that reads “Riding and parking on sidewalks is prohibited. One person allowed per device.”
(7) label each electric scooter or motorized scooter in the provider’s fleet to state any minimum age requirements adopted by the provider, and to display a device identification number on both sides of the device’s stem that is four to six digits in length in at least 88-point font.
(8) ensure that the provider’s user interface provides accurate information about Vehicle Code requirements, including state licensing requirements, applicable to the operation of a shared mobility device and that the provider will not accept the license of a person under the provider’s adopted age requirements as valid identification to operate a shared mobility device;
(9) employ a user interface that requires users to upload a valid driver’s license at least every three months to demonstrate compliance with applicable state laws as well as the provider’s adopted age requirements for operating a shared mobility device;
(10) employ a user interface that prevents the simultaneous operation of more than one shared mobility device per valid user identification;
(11) establish an application program interface or other automated mechanism that allows the provider to share and integrate its data as required in this Division;
(12) collect data during their operations within the City for all shared mobility devices in the provider’s fleet, as required by this Division and as further described in the contract documents prepared by the City Manager;
(13) submit a performance bond or similar security, acceptable to the City Manager, based on the number of shared mobility devices in the provider’s fleet and guaranteeing that the provider will remove all its shared mobility devices from the City if the provider’s contract is terminated or expires, in an amount that the City Manager determines is sufficient to cover the cost for the City to collect and dispose of the provider’s fleet;
(14) share specified data as described in the contract with the City, the San Diego Association of Governments, and any third-party contractor of the City through an application program interface or similar technology;
(15) indemnify, defend, and hold the City harmless from claims and damages arising out of or related to the provider’s activities under the contract or the operation of its business in the City;
(16) notify users on its user platform and website of the information required by section 83.0305(b)(6);
(17) utilize in-application enforcement measures to identify negative shared mobility device user behavior patterns and hold users accountable for such behavior through a system of fines and termination of user privileges; and
(18) submit any other information required by the City Manager, as permitted by law.
(c) The City Manager may make other rules and regulations reasonably necessary to implement this Division.
(“Application for Permit” added 5-17-2019 by O-21070 N.S.; effective 6-16-2019.)
(Retitled from “Application for Permit” to “Provider Requirements” and amended 6-27-2022 by O-21467 N.S.; effective 7-27-2022.)
Source: City of San Diego Office of the City Clerk, San Diego Municipal Code and City Charter (docs.sandiego.gov PDFs)URL: https://docs.sandiego.gov/municode/MuniCodeChapter08/Ch08Art03Division03.pdf#page=2Fetched: 10/28/2026