Posting of Prices in Retail Service Establishments

NYC Admin. Code tit. 20, ch. 5, subch. 11

in effect

NYC Admin. Code § 20-749 Definitions.

§ 20-749 Definitions. (a) "Current selling price" means the regular price of a listed service, so that, in the absence of any special offer, the service would be given upon payment of the listed price. (b) "Service" means a basic service performed by a retail service establishment. It also means any special service not commonly offered by such an establishment which the establishment offers to distinguish itself from its competitors. (c) "Retail service establishment" shall mean any establishment which provides services to consumers at retail, and shall include but not be limited to the following: tailors, dry cleaners, laundries, barbers and hair salons, nail salons, shoe and luggage repair shops, locksmiths, electrical or electronic appliance or equipment repair shops, reupholstery or furniture repair shops, tax preparers and photographic film development providers.

NYC Admin. Code § 20-750 Display of service prices.

§ 20-750 Display of service prices. (a) Every retail service establishment must post, at each counter or desk at which orders are placed and/or payment is made, a list conspicuously displaying the current selling price of the basic services provided. The list shall also disclose factors which may cause the price to be higher than the basic price, and the range of the possible additional charges when such variables pertain. (b) In the event of a special sale or promotion, the regular price list shall remain conspicuously visible. c. Notwithstanding any other law, rule or regulation, and in addition to any other penalties provided in this code or elsewhere, the disclosure of differing prices or fees based upon gender by a retail service establishment shall constitute a violation of this subchapter.

NYC Admin. Code § 20-751 Disclosure of base prices.

§ 20-751 Disclosure of base prices. (a) Where the price of the service is calculated on a base fee plus labor and parts as determined by time and cost of materials, the base fee and the cost of labor per common unit of time shall be listed, and the list shall state that the cost of parts will be additional. The list shall also state that warranty information is available on request. (b) Where the cost of service includes the cost of parts, the service establishment shall provide a list of parts actually provided and the cost of each.

NYC Admin. Code § 20-752 Regulations.

§ 20-752 Regulations. (a) The commissioner shall promulgate such regulations as shall be necessary to effectuate the purposes of this subchapter, including, but not limited to requirements as to the manner of display of service prices. (b) The commissioner may, by regulation, permit a printed list to be substituted for a posted list, in such classes of service establishments in which the commissioner determines that it would be impracticable to post because the list is subject to frequent changes, provided that the printed list is given to each customer upon entering the service establishment.

NYC Admin. Code § 20-753 Penalties.

§ 20-753 Penalties. Any person who violates the provisions of this subchapter or the regulations promulgated pursuant to this subchapter shall, upon conviction thereof, pay a civil penalty of fifty dollars for the first offense; one hundred dollars for the second offense; and two hundred fifty dollars for the third offense and any subsequent offense; except that a person shall not be subject to the civil penalty described above for a first-time violation of section 20-750 or 20-751 of this subchapter or any rule or regulation promulgated thereunder or pursuant to section 20-753, if such person proves to the satisfaction of the department, within thirty days of the issuance of the notice of violation and prior to the commencement of an adjudication of the violation, that the violation has been cured. The submission of proof of a cure, if accepted by the department as proof that the violation has been cured, shall be deemed an admission of liability for all purposes. The option of presenting proof that the violation has been cured shall be offered as part of any settlement offer made by the department to a person who has received, for the first time, a notice of violation of section 20-750 or 20-751 of this subchapter or any rule or regulation promulgated thereunder or pursuant to section 20-753. The department shall permit such proof to be submitted electronically or in person. A person may seek review, in the department's administrative tribunal, of the determination that the person has not submitted proof of a cure within fifteen days of receiving written notification of such determination. For the purposes of this section, if on any single day the current selling price list is not displayed in accordance with this subchapter or the regulations promulgated pursuant to this subchapter, it shall be considered a single violation. (Am. L.L. 2021/080, 7/18/2021, eff. 11/15/2021; Am. L.L. 2021/098, 9/26/2021, eff. 11/15/2021) Editor's note: For related unconsolidated provisions, see Appendix A at L.L. 2013/153, L.L. 2021/080, and L.L. 2021/098.

Source: City of New York, Charter, Administrative Code and Rules (American Legal Publishing XML export, codelibrary.amlegal.com)URL: https://codelibrary.amlegal.com/codes/newyorkcity/latest/NYCadmin/0-0-0-203311Fetched: 10/24/2026