Remote Shutdown.
COBRA, 14.02.01.14
in effect.14 Remote Shutdown.
A. User Reported Safety Issue.
(1) Upon the first report of a safety issue by a user, a permit holder shall remotely shut down the dockless vehicle so that it cannot be operated until repaired.
(2) If a reported safety issue is due to an equipment malfunction which could be present in additional dockless vehicles, the permit holder shall:
(a) Remove their entire fleet of vehicles from the street within 24 hours; and
(b) Ensure the fleet remains off the street until:
(i) Further investigation is completed; and
(ii) Relaunch is approved by the City.
B. Remote Shut Down Notice.
(1) The Department may issue a remote shutdown notice if it is deemed necessary to protect:
(a) The safety of a dockless vehicle user; or
(b) Public safety.
(2) The Department shall ensure a remote shutdown notice includes:
(a) The duration of the shutdown period;
(b) The reasoning behind the shutdown;
(c) Which vehicle type the permit holder is instructed to shut down; and
(d) The geographic area within Baltimore City in which the vehicles should be shut down.
(3) Within two hours of receipt of a remote shutdown notice from the Department, a permit holder shall remotely shut down:
(a) Part of their fleet, as specified in the notice; or
(b) Their entire fleet, as specified in the notice.
Source: City of Baltimore Department of Legislative Reference, City of Baltimore Law Library (codes.baltimorecity.gov; Open Law Library bulk XML)URL: https://codes.baltimorecity.gov/us/md/cities/baltimore/cobra/14.02.01.14Fetched: 10/25/2026