Operations – General Rules.
35 RCNY § 57-15
in effect§ 57-15 Operations – General Rules.
(a) [Reserved.] No Weapons.
(b) Driver Neat & Clean. A Driver must be clean and neat in dress and person and present a professional appearance.
35 RCNY § 57-15(b) Fine: $25 Appearance NOT REQUIRED
(c) No smoking. A Driver must not smoke in a Commuter Van.
35 RCNY § 57-15(c) Fine: $25 Appearance NOT REQUIRED
(d) [Reserved.] No locking rear doors.
(e) [Reserved.]
(f) [Reserved.] Have E-ZPass.
(g) No Overcharging Customers.
(1) A Commuter Van Driver will not charge or attempt to charge a customer more than the fare that was approved in advance by the dispatcher.
(2) A Commuter Van Driver will not charge or attempt to charge any additional fees for transporting a Person with a Disability, for a Service Animal accompanying a Person with a Disability, or for wheelchairs or other mobility aids.
35 RCNY § 57-15(g) Fine: $100 - $250 and order restitution for any overcharge passenger Appearance REQUIRED
(3) No Driver is permitted to ask or require a Passenger to tip.
35 RCNY § 57-15(g)(3) Fine: $50 Appearance NOT REQUIRED
(h) [Reserved.] Non-paying Customers.
(i) [Reserved.] No Overloading Vehicle.
(j) [Reserved.] Use of Front Seat.
(k) [Reserved.] Luggage.
(l) [Reserved.] No Property.
(m) [Reserved.] No "Marketing" to Passengers.
(n) [Reserved.] Handling Passengers with Infectious Diseases.
(o) A Commuter Van Driver must not engage in horn-honking that violates traffic rules and regulations.
35 RCNY § 57-15(o) Fine: $50 Appearance NOT REQUIRED
Source: City of New York, Charter, Administrative Code and Rules (American Legal Publishing XML export, codelibrary.amlegal.com)URL: https://codelibrary.amlegal.com/codes/newyorkcity/latest/NYCrules/0-0-0-66410Fetched: 10/24/2026