TRANSPORTATION NETWORK PROVIDERS

Municipal Code of Chicago tit. 9, ch. 9-115

in effect

Municipal Code of Chicago § 9-115-010 Definitions.

9-115-010 Definitions. For purposes of this chapter the following definitions shall apply: "Active driver" means a transportation network driver who has provided service in response to four or more prearranged transportation service requests within a 30-day period. "Commissioner" means the City's Commissioner of Business Affairs and Consumer Protection. "Compensation" means any payment or donation received, or economic or business benefit obtained, for providing a transportation network service. "Department" means the City's Department of Business Affairs and Consumer Protection. "License" means a transportation network provider license. "Licensee" or "transportation network licensee" means the holder of, or a person that is required to hold, a transportation network provider license issued pursuant to this chapter. "Operation of a transportation network vehicle" or "operating a transportation network vehicle" or "operate a transportation network vehicle" means offering, making available, or using a transportation network vehicle to provide a transportation network service, including any time when a driver is logged onto the transportation network provider's Internet-enabled application or digital platform showing that the driver is available to pick up passengers; when a passenger is in the vehicle; when the provider's dispatch records show that the vehicle is dispatched; or when the driver has accepted a dispatch and is en route to provide a transportation network service to a passenger. "Place of business in the City of Chicago" means a location in the City where (1) the City may send, and the licensee shall accept, notices of hearing or other notices from the City; and (2) the licensee maintains its business and financial records relating to its license. "Prearranged transportation service" means a transportation service that is offered and accepted through a licensee's Internet-enabled application or digital platform before the transportation commences. "Restricted chauffeur license" and "taxi chauffeur license" shall have the meaning ascribed to these terms in Section 9-104-010. "Transportation network chauffeur license" means a license issued under this chapter by the Department which allows the license holder to operate a transportation network vehicle for one or more transportation network provider licensees. ‘Transportation network driver" or "driver" or "transportation network chauffeur" means an individual affiliated with a transportation network provider or with a person who is affiliated with a provider to transport passengers for compensation using a transportation network vehicle; and who is licensed to operate a transportation network vehicle. "Transportation network provider" or "provider" means a person that offers or provides a transportation network service. "Transportation network service" or "service" means a prearranged transportation service offered or provided for compensation using an Internet-enabled application or digital platform to connect potential passengers with transportation network drivers. The term "transportation network service" does not include a "ridesharing arrangement" as that term is defined in section 2 of the Illinois Ridesharing Arrangements Act, codified at 625 ILCS 30/2. "Transportation network vehicle" means any vehicle used to provide a transportation network service. "Vehicle age" means the age of a vehicle computed by totaling the number of the years from the model year to the calendar year, including both. For example, a vehicle with a model year of 2009 has a vehicle age of 4 years in the 2012 calendar year (2009 + 2010 + 2011 + 2012). "Wheelchair-accessible transportation network vehicle" means a transportation network vehicle that a person in a wheelchair may enter and exit independently or with assistance while seated in a wheelchair. A wheelchair-accessible transportation network vehicle shall safely secure and restrain the wheelchair, shall have only side entries for passengers, and shall comply with all applicable standards provided by law for wheelchair-accessible vehicles, including standards specified by applicable ordinances and regulations adopted by the City. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 6-22-16, p. 27771, § 6; Amend Coun. J. 6-25-21, p. 31925, Art. VI, § 8)

Municipal Code of Chicago § 9-115-020 Transportation network provider license - Required.

9-115-020 Transportation network provider license - Required. (a) No person shall engage in a transportation network provider business in the city without a transportation network provider license issued pursuant to this chapter. (b) No vehicle shall be used as a transportation network vehicle in the city except by a driver affiliated with a transportation network provider licensed pursuant to this chapter. (c) It shall be unlawful for any transportation network provider licensed by another jurisdiction to provide a transportation network service within the corporate boundaries of the city, except where the passengers have as their destination the community in which such provider is licensed. (d) A transportation network vehicle operated by a driver affiliated with a provider licensed by another jurisdiction may come into the city to discharge passengers whose trip originated outside of the city. (Added Coun. J. 5-28-14, p. 82771, § 1)

Municipal Code of Chicago § 9-115-030 Reserved. Editor's note – Coun. J. 6-22-16, p. 27771, § 6, repealed § 9-115-030, which pertained to transportation network provider licenses and license classes.

Municipal Code of Chicago § 9-115-040 Transportation network provider license - Fee and license term.

9-115-040 Transportation network provider license - Fee and license term. (a) In addition to the license fees specified in Section 9-115-140, the annual fee for the issuance or renewal of a transportation network provider license shall be $10,000.00. The license fee shall be paid as a precondition to issuance or renewal of the license and shall not be prorated. (b) Except for the initial license period, a transportation network provider license shall be issued or renewed for a one-year license term starting on April 1. (c) Nothing in this section shall affect the rights of the city to impose or collect any other applicable tax upon the use or operation of a transportation network vehicle in addition to the license fee specified in this section. (d) A transportation network provider license is non-transferable. (e) Each transportation network provider shall remit to the city an additional administrative fee of two cents per ride accepted (as that term is defined in Section 3-46-020) on a schedule to be determined by the commissioner. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 10-28-15, p. 12122, § 6; Amend Coun. J. 6-22-16, p. 27771, § 6)

Municipal Code of Chicago § 9-115-050 Transportation network provider license - Application.

9-115-050 Transportation network provider license - Application. (a) Application for the issuance or renewal of a transportation network provider license shall be made in writing to the department on a form provided by the department and signed and sworn to by the applicant or, if the applicant is a corporation, limited liability company, or partnership, by its authorized agent. Each application shall contain at a minimum: (1) If the license applicant is an individual: (i) The individual's full name, social security number, residence address, business address, business e-mail address and business telephone number; (ii) Proof that the applicant is at least 18 years of age; (2) If the license applicant is a corporation: (i) The corporate name, business address and telephone number of the applicant; (ii) The date and state of incorporation; (iii) The full names, titles, social security numbers, residence addresses, e-mail addresses and residence telephone numbers of its corporate officers, and of those stockholders who own 25 percent or more of its voting shares, and of its authorized agent; (iv) Proof that all corporate officers are at least 18 years of age; and (v) Proof that the corporation is in good standing under the laws of the State of Illinois. (3) If the license applicant is a partnership or limited liability company: (i) The name, business address or principal office address and telephone number of the applicant; (ii) The full names, social security numbers, residence addresses, e-mail addresses and residence telephone numbers of (a) the three members who own the highest percentage interests in such partnership or limited liability company, (b) the general partner of a partnership, (c) the managing member of a limited liability company, (d) the applicant's authorized agent, and (e) any other member who owns a 25 percent or more interest therein; (iii) The full name, address, e-mail address and telephone number of a person authorized to receive notices issued pursuant to this chapter; and (iv) Proof that all persons, partners, managers, managing members and members, as applicable, are at least 18 years of age. (b) In addition to the license application requirements listed in subsection (a), and in addition to any other information that the commissioner may reasonably require in connection with the issuance or renewal of a license, any applicant for license issuance or renewal shall provide to the commissioner, in a manner the commissioner prescribes, (i) the full name, driver's license number and address of drivers registered with the applicant, (ii) the license plate number, registered owner and the vehicle identification numbers of the transportation network vehicles registered with the applicant with a document attesting that each such vehicle meets the inspection and vehicle standard requirements provided in this chapter; (iii) list of wheelchair-accessible transportation network vehicles registered with the applicant; and (iv) the applicant's insurance policies as provided in Section 9-115-090. (Added Coun. J. 5-28-14, p. 82771, § 1)

Municipal Code of Chicago § 9-115-060 Transportation network provider license - Qualifications for license.

9-115-060 Transportation network provider license - Qualifications for license. (a) In order to qualify for a transportation network provider license, whether upon initial application or upon application for renewal of a license: (1) an applicant shall be in compliance with all applicable City, State of Illinois and federal laws; (2) an applicant shall have a place of business in the City of Chicago: (i) with respect to any corporate or limited liability company applicant, the company shall be organized or qualified to do business under the laws of the State of Illinois and have a place of business in the City of Chicago; or (ii) with respect to any partnership applicant, the partnership shall have a place of business in the City of Chicago; or (iii) with respect to any individual applicant, the applicant shall reside and be domiciled in the City of Chicago. (3) an applicant does not owe debt to the City as the term "debt" is defined in Section 4-4-150 of this Code. (b) In determining whether an applicant is qualified for a transportation network provider license, or the renewal thereof, the Commissioner shall take into consideration: (1) The character and reputation of the applicant or its members, officers or directors, including, if applicable, the disciplinary record of the applicant, or of any officer or director of a corporate applicant, as a City license holder; (2) The applicant's ability to provide lawful, safe, suitable and comfortable service; the applicant's ability to engage qualified transportation network drivers and eligible transportation network vehicles; and the applicant's ability to provide service to customers with disabilities; (3) The applicant's ability to maintain mandated insurance; and (4) The applicant's financial ability to pay all judgments and awards which may be rendered for any cause arising out of the operation of a transportation network provider business. (c) No applicant is eligible for a license if: (1) any transportation network provider license held by the applicant, or by any officer or director of a corporate applicant or partner of a partnership applicant or manager or managing member of a limited liability company applicant, has been revoked within the previous three years, or has been denied or rescinded within the 12-month period preceding the date of application; or (2) if the applicant, or any officer or director of a corporate applicant or partner in a partnership applicant, within the three years immediately preceding the date of his application, has been either convicted, or in custody, under parole or under any other noncustodial supervision resulting from a conviction in a court of any jurisdiction for the commission of any felony as defined by Article 2 of the Illinois Criminal Code of 2012, codified at 720 ILCS 5/2-0.5 et seq., or its equivalent under federal or other jurisdictional law. Provided, however, any conviction for a minor cannabis offense, as defined in Section 4-4-005, shall not disqualify an applicant. (d) Eligibility for issuance of any license under this chapter shall be a continuing requirement for maintaining such license. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 1-27-21, p. 26741, Art. II, § 14; Amend Coun. J. 6-25-21, p. 31925, Art. VI, § 8)

Municipal Code of Chicago § 9-115-070 Transportation network provider license - Investigation and issuance.

9-115-070 Transportation network provider license - Investigation and issuance. (a) Upon receipt of an application for the issuance or renewal of a transportation network provider license, the commissioner may investigate the applicant for compliance with all applicable provisions of this Code, including but not limited to, the applicant's compliance or ability to comply with the license qualification requirements specified in Section 9-115-060. (b) Every individual applicant shall be required to submit to fingerprinting and shall provide photos of the applicant as required by the commissioner. The authorized agent of every corporate, limited liability company, or partnership applicant shall be required to submit to fingerprinting and shall provide photos of the authorized agent as required by the commissioner. Applicants shall be responsible for the costs of fingerprinting and photos. (c) As part of the application process, fees sufficient to cover the costs of processing fingerprints and photos will be assessed in addition to the license fees set forth in this Code. The fingerprinting and photo fees will be assessed regardless of whether the license applied for is issued or denied. The amount of the fees shall be set forth by rules and regulations promulgated by the commissioner. (d) If an application for the issuance or renewal of a license is denied, the applicant may within ten days of the mailing of notice of the denial make a written demand upon the commissioner for a hearing. Upon receipt of a timely written demand for a hearing the commissioner shall within 30 days conduct a hearing. If at such a hearing the applicant establishes through competent evidence that the denial was based upon incorrect findings the commissioner shall issue the license. If at such a hearing the denial is found to have been based upon correct findings, the denial shall become final. After entry of a final denial, the applicant shall be ineligible to make a new application for a period of 18 months. (Added Coun. J. 5-28-14, p. 82771, § 1)

Municipal Code of Chicago § 9-115-075 Removal or change of officer.

9-115-075 Removal or change of officer. Whenever any changes occur in the officers of the licensee, the licensee shall notify the Department within 30 days of the effective date of the change on forms specified by the Commissioner. For purposes of this section, the term "officer of the licensee" or "officers of the licensee" means the members of a partnership, the officers, directors, managers or shareholders of a corporation, or the managers or managing members of a limited liability company or other legal entity licensed pursuant to this chapter. The Commissioner will promulgate rules describing the process that licensees must follow when they are removing or changing officers and the applicable fees for removal or change of officers. (Added Coun. J. 6-25-21, p. 31925, Art. VI, § 8)

Municipal Code of Chicago § 9-115-080 Transportation network provider license - Rescission.

9-115-080 Transportation network provider license - Rescission. The commissioner shall have the power to rescind, pursuant to this section, any transportation network provider license erroneously or illegally issued or renewed pursuant to this section. In order for such a rescission to be effective, the commissioner shall notify the licensee of the date the rescission will take effect. The notice shall be provided by first-class mail or in person. The commissioner shall indicate in such notice the basis for the rescission and shall also indicate a date and time, prior to the proposed rescission date, upon which the licensee may appear before the commissioner, or his or her designee, to contest the proposed rescission. The licensee shall also be informed that he or she shall be entitled to present to the commissioner or his or her designee any document, including affidavits, relating to the proposed rescission. Following the appearance of the licensee before the commissioner, the commissioner may affirm or reverse the rescission decision based upon the evidence presented by the licensee. The commissioner's decision shall be in writing and shall be mailed to the licensee at least five days before a license rescission is effective. A licensee may appeal the commissioner's decision to any court of competent jurisdiction. (Added Coun. J. 5-28-14, p. 82771, § 1)

Municipal Code of Chicago § 9-115-090 Transportation network provider license - Insurance required.

9-115-090 Transportation network provider license - Insurance required. (a) Every licensee and transportation network driver shall comply with all applicable insurance requirements mandated by federal, State of Illinois, and city laws. (b) Each applicant for the issuance or renewal of a transportation network provider license shall provide proof that the applicant has: (i) commercial general liability insurance to secure payment by the applicant of any final judgment or settlement of any claim against the applicant or employees of the applicant's transportation network provider business. Such insurance shall name the City of Chicago as an additional insured on a primary noncontributory basis for any liability arising, directly or indirectly, from the licensee's operations; and shall include a provision requiring 30 days' advance notice to the commissioner prior to cancellation or lapse, or any change of the policy. (ii) commercial automobile liability insurance to secure payment by the applicant of any financial judgment or settlement of any claim against the applicant or the applicant's transportation network drivers resulting from any occurrence arising out of or caused by the operation of a transportation network vehicle. The licensee shall provide 30 days' advance notice to the commissioner prior to cancellation or lapse, or any change of the policy. (c) Such insurance policies shall provide at least the following minimum coverage: (1) commercial general liability insurance with limits of not less than $1,000,000.00 per occurrence, for bodily injury, personal injury, and property damage; (2) (i) commercial automobile liability insurance with a combined single limit for bodily injury and property damage of $1,000,000.00 per occurrence, covering liability resulting from any occurrence arising out of or caused by the operation of a transportation network vehicle (including owned, hired, and non-owned vehicles) while the applicant's transportation network driver has accepted a ride until the completion of the ride; and (ii) automobile liability insurance with limits for bodily injury and property damage not less than the minimum amount required under Section 7-601 of the Illinois Vehicle Code, codified at 625 ILCS 5/7-601, per occurrence, covering liability resulting from any occurrence arising out of or caused by the operation of a transportation network vehicle (including owned, hired, and non-owned vehicles) while the applicant's transportation network driver is logged onto the transportation network provider's Internet-enabled application or digital platform showing that the driver is available to pick up passengers until such driver accepts a ride. (d) The insurance policies required in this section shall be: (i) available to cover claims as specified in this section regardless of whether a driver maintains insurance adequate to cover any portion of the claim; (ii) disclosed on the licensee's Internet-enabled application and website in the form of endorsement pages from the insurance company, and (iii) maintained in full force at all times that the transportation network provider offers or provides transportation network service. (e) No transportation network provider license shall be issued unless the applicant first provides copies of the insurance policies required in this section to the commissioner. If the insurance policies are furnished to the city under a claim that they are proprietary, privileged or confidential, then the department, consistent with applicable law, shall treat such information as confidential, and shall provide the licensee with a copy of any appeal, received by the department, of the department's notice of denial provided to a third party seeking inspection and copies of such information. (f) Any driver shall provide to any authorized law enforcement officer, in addition to any applicable insurance, proof of the insurance policies required by this section in case of a crash involving a transportation network vehicle while he is operating a transportation network vehicle. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 10-28-15, p. 11951, Art. VI, §§ 26, 48; Amend Coun. J. 11-16-16, p. 37901, Art. II, § 26; Amend Coun. J. 11-17-21, p. 41319, Art. V, § 7)

Municipal Code of Chicago § 9-115-100 Transportation network vehicles - Ownership and standards.

9-115-100 Transportation network vehicles - Ownership and standards. (a) No licensee shall own, provide financing for the obtaining, leasing, or ownership of, or have a beneficial interest in transportation network vehicles. Provided, however, if allowed under the Transportation Network Providers Act, codified at 625 ILCS 57/1, et seq., a licensee may own or provide financing for the obtaining, leasing, or ownership of, or have a beneficial interest in a wheelchair-accessible transportation network vehicle. (b) In addition to all other applicable legal requirements, including the vehicle registration requirement in 625 ILCS 5/3-801, and, if applicable, Chapter 3-56 of this Code, it shall be unlawful for any person to operate or cause to be operated any transportation network vehicle unless such vehicle: (1) has a manufacturer's rated seating capacity of less than ten persons, including the transportation network driver; (2) has at least two doors and meets applicable Federal Motor Vehicle Safety Standards for vehicles of its size, type and proposed use; (3) is a coupe, sedan, or light-duty vehicle, including a van, minivan, sport utility vehicle, pickup truck, hatchback or convertible; and (4) has not been issued the title class of "salvage," "rebuilt," "junk," "total loss," or any equivalent classification in any jurisdiction. (c) Nothing provided in this chapter shall be construed to prohibit or limit the utilization of an Internet-enabled application or digital platform for the provision of prearranged ride services by taxicabs or other public transportation vehicles pursuant to Chapters 9-112 and 9-114. (d) The licensee and the licensee's driver shall be jointly and severally liable if the licensee knowingly permits the licensee's driver to use a vehicle that does not meet the requirements for a transportation network vehicle. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 10-28-15, p. 12122, § 7; Amend Coun. J. 6-22-16, p. 27771, § 6; Amend Coun. J. 6-25-21, p. 31925, Art. VI, § 8)

Municipal Code of Chicago § 9-115-110 Transportation network vehicles - Inspections and conditions.

9-115-110 Transportation network vehicles - Inspections and conditions. (a) No transportation network provider licensee shall allow any vehicle to be used as a transportation network vehicle unless such vehicle is annually inspected according to standards approved by the Commissioner, and has passed such inspection. (b) [Reserved.] (c) A driver engaged by any licensee shall maintain complete documentation of such inspection in the vehicle at all times while being used to provide transportation network services, and an electronic or written copy of such documentation shall be provided to the commissioner upon request. (d) To pass inspection, a transportation network vehicle shall, at a minimum, be rust-free and shall pass the following inspections: 1. Foot brakes; 2. Emergency brakes; 3. Steering mechanism; 4. Windshield; 5. Rear window and other glass; 6. Windshield wipers; 7. Headlights; 8. Tail lights; 9. Turn indicator lights; 10. Stop lights; 11. Front seat adjustment mechanism; 12. Doors (open, close, lock); 13. Horn; 14. Speedometer; 15. Bumpers; 16. Muffler and exhaust system; 17. Condition of tires, including tread depth; 18. Interior and exterior rear view mirrors; 19. Safety belts for driver and passenger(s); 20. Drivetrain, including the transmission and universal joints; 21. Axles and wheels, including ball joints; and 22. If the vehicle is a wheelchair-accessible vehicle, it shall also be inspected for compliance with legally required safety standards. (e) The licensee and the licensee's driver shall be jointly and severally liable for any violation of this section. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 10-28-15, p. 12122, § 8; Amend Coun. J. 6-22-16, p. 27771, § 6; Amend Coun. J. 11-21-17, p. 61755, Art. X, § 1)

Municipal Code of Chicago § 9-115-120 Transportation network vehicles - Distinctive signage and emblem.

9-115-120 Transportation network vehicles - Distinctive signage and emblem. (a) A transportation network vehicle shall display, as provided by rule, consistent and distinctive signage at all times while being used to provide transportation network services. The distinctive signage shall be sufficiently large and color contrasted (i) as to be readable during daylight hours at a distance of at least 50 feet, and (ii) to identify a particular vehicle associated with a particular licensee. Acceptable forms of distinctive signage include, but are not limited to, symbols or signs on vehicle doors, roofs, or grilles. Magnetic or other removable distinctive signage is acceptable. Licensees shall file an illustration of their distinctive signage with the commissioner. (b) A transportation network vehicle shall display a consistent and distinctive emblem at all times while being used to provide transportation network services. The commissioner is authorized to specify, by rule, the manner of display, method of issuance, design and contents of such emblem. Emblems displayed on wheelchair-accessible transportation network vehicles shall specify or mark that such vehicles are wheelchair-accessible. (c) The commissioner, in consultation with the commissioner of aviation, shall promulgate rules, in furtherance of public safety, governing the display, design and contents of additional distinctive signs or emblems that may be required to be displayed on transportation network vehicles that are used to pick up passengers from the city's airports, McCormick Place, and Navy Pier. Providers shall provide such additional distinctive signs or emblems to drivers they engage. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 10-28-15, p. 12062, Art. XI, § 5; Amend Coun. J. 10-28-15, p. 12122, § 9)

Municipal Code of Chicago § 9-115-130 Transportation network vehicles - Commercial advertisements.

9-115-130 Transportation network vehicles - Commercial advertisements. (a) It is unlawful to display any advertising sign or device on or in a licensed transportation network vehicle before the advertising sign or device is approved by the Commissioner and permitted pursuant to the elements specified in this section and rules promulgated thereunder. (b) A transportation network vehicle owner, transportation network driver, or licensed advertising vendor may apply for permits to display an advertising sign or device on the exterior or the interior of the vehicle, or both. A separate permit is required for each exterior and interior advertising display. The Commissioner shall promulgate rules: (1) specifying the locations on the transportation network vehicle where advertising signs or devices may be displayed; (2) describing the permissible design, construction, and method of affixing the display to the vehicle; and (3) specifying insurance requirements for approving a permit to display an advertising sign or device on or in the transportation network vehicle. The rules also may include additional guidelines for such displays and the permit process. In establishing such criteria, considerations shall include: (1) visual clutter and aesthetics on the public way; (2) the safety and comfort of passengers, drivers, pedestrians, bicyclists, and motorists; (3) the visibility of all information required by this chapter, Department rules, or other laws to be displayed in the interior or on the exterior of transportation network vehicles, including, but not limited to, distinctive signage; and (4) the advertising or advertising equipment’s potential to create confusion by implying that the vehicle is a taxicab. A transportation network vehicle with the appearance of a taxicab is considered an unlicensed taxicab in violation of Chapters 2-25 and 9-112. (c) The fee for the issuance of any advertising display permit shall be $100.00 for each display, due at the time of application. This fee shall be in addition to the personal property lease transaction tax that applies to lease or rental payments pursuant to Chapter 3-32. An advertising display permit applicant shall have satisfied all debt, as defined in Section 4-4-150, to the City before the Department may issue the permit. (d) When the Commissioner has approved any type of advertising display device that involves the installation of a physical apparatus on or in the transportation network vehicle, an inspection is required as part of the advertising permitting process. The fee for such inspection shall be an additional $100.00, due prior to the inspection. (e) The Department shall inform applicants for an advertising display permit under this section whether the application is approved or disapproved within thirty business days after its receipt of the completed application, unless it gives the applicant written notice that it needs an additional thirty business days and the reasons therefor. If the application is approved and the requirements of subsections (c) and (d) complied with, the Department shall issue the advertising display permit. If the Department denies the permit application, it shall provide written notice of its decision within such time period, stating the specific grounds and rules that form the basis for such denial. If the Department fails to so act within thirty business days after receipt of the application, or sixty business days if it has given notice of the need for an additional review period, the application shall be deemed granted and the permit shall be issued, provided that the permit fee has been paid. (f) An advertising permit issued under this section shall expire one year after the date of issue, unless it is surrendered, revoked, or terminated prior to that date. (g) No permit for advertising issued pursuant to this section shall be transferred or assigned. (h) The denial, rescission, suspension, or revocation of a license issued pursuant to this chapter shall act as the suspension or revocation of any advertising permit issued hereunder to the affected transportation network vehicle. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 11-14-18, p. 90376, Art. IV, § 8; Amend Coun. J. 6-25-21, p. 31925, Art. VI, § 8)

Municipal Code of Chicago § 9-115-140 Transportation network service - Accessibility and accessibility fund.

9-115-140 Transportation network service - Accessibility and accessibility fund. (a) The Internet-enabled application or digital platform used by a licensee to connect drivers and passengers shall be accessible to customers who are blind, visually impaired, deaf and hard of hearing. (b) Such application or platform shall provide customers with an opportunity to indicate whether they require a wheelchair-accessible transportation network vehicle. Licensees shall provide service to customers who require a wheelchair-accessible transportation network vehicle either by: (1) connecting such customers with the licensee's drivers who operate wheelchair-accessible transportation network vehicles; or (2) entering into a service agreement with other persons that dispatch wheelchair-accessible vehicles in order to dispatch such vehicles through the licensee's application or platform. Subsection (a) of Section 9-115-100 shall not be construed to prohibit licensees from entering into a service agreement with persons that dispatch wheelchair-accessible transportation vehicles as provided in this subsection. Such application or platform shall allow customers to designate whether or not they need a wheelchair-accessible transportation network vehicle in setting their customer's profile with the licensee. In addition, if such application or digital platform allows drivers to rate their passengers, licensees shall train their drivers not to discriminate against people with disabilities in their passenger ratings. It shall be a violation of this chapter for a driver to rate a passenger based upon a disability. (c) (1) Each licensee shall, within 6 months from the effective date of this amendatory ordinance of 2016, submit to the commissioner a plan to enhance service to customers with disabilities, and, if such plan is approved by the commissioner, the licensee shall execute such plan within 6 months from the date of approval of the plan. (2) The commissioner is authorized to launch a taxi fare subsidy program to subsidize the cost of a wheelchair-accessible vehicle taxi ride by a person with a disability when such ride is arranged through any Internet-enabled application or digital platform for the provision of prearranged ride services by taxicabs. (3) Failure of a licensee to submit a plan to enhance service to customers with disabilities within 6 months from the effective date of this amendatory ordinance of 2016, or to implement said plan within 6 months from the date of approval of same, shall result in a fine of $10,000 per day, per licensee. (d) In addition to the inspection requirements specified in Section 9-115-110, wheelchair-accessible vehicles shall be inspected by the city for compliance with legally required safety standards before such vehicles are used as wheelchair-accessible transportation network vehicles. (e) In addition to the fees specified in Section 9-115-040, as part of the license issuance or renewal fee, a transportation network provider licensee shall pay $0.10 per vehicle per ride accepted to the city's accessibility fund for each transportation network vehicle registered with the licensee which is not a wheelchair-accessible transportation network vehicle. The licensee may pay the fee provided in this subsection at the same time as the licensee remits the ground transportation tax the licensee collects pursuant to Chapter 3-46 of this Code. Only for purposes of this subsection, "ride accepted" means any ride where passengers are either picked up or dropped off in the city, or both. (f) For purposes of this section, the term "accessibility fund" has the meaning ascribed to that term in Section 9-112-010. The maximum amount of reimbursement per taxicab vehicle from the fund, and the conditions of reimbursement and the maximum amount of reimbursement per a transportation network vehicle from the fund shall be established by rules, in consultation with, among other individuals as the Commissioner may determine, representatives from the Mayor's Office for People with Disabilities, the community of people with disabilities, the taxi industry, and the transportation network providers industry. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 10-28-15, p. 12062, Art. XI, § 5; Amend Coun. J. 6-22-16, p. 27771, § 6; Amend Coun. J. 11-21-17, p. 61755, Art. X, § 2)

Municipal Code of Chicago § 9-115-150 Transportation network drivers - Requirements.

9-115-150 Transportation network drivers - Requirements. (a) (1) No transportation network provider licensee shall engage any person as a transportation network driver unless the person possesses a valid transportation network chauffeur license, restricted chauffeur license, taxi chauffeur license, or as authorized by rule. (2) No driver shall operate a transportation network vehicle unless the driver possesses a valid transportation network chauffeur license, restricted chauffeur license or taxi chauffeur license. (b) (1) Any transportation network provider licensee may accept an application, in a form prescribed by the Commissioner, for the issuance or renewal of a transportation network chauffeur license. An applicant is qualified for the issuance or renewal of a transportation network chauffeur license, if the applicant: (i) has possessed a valid permanent driver's license of any state, district or territory of the United States, for at least one year prior to applying to become a transportation network driver, and shall not currently have a suspended or revoked driver's license in any state, district, or territory; (ii) is at least 21 years of age; (iii) has not been convicted of reckless driving, hit and run, attempting to evade the police or driving with a suspended or revoked license, and has not been convicted of or placed on supervision for two or more offenses involving traffic regulations governing the movement of vehicles, or whose Illinois driver's license has not been suspended or revoked pursuant to Section 6-206 of the Illinois Vehicle Code, codified at 625 ILCS 5/6-206, for violations that occurred within the 12 months immediately prior to applying to become a transportation network driver; (iv) has successfully completed an online or in-person transportation network driver's training program approved annually by the Commissioner, as part of the license issuance or renewal application, and conducted by the licensee or other authorities approved by the commissioner. In addition to other applicable requirements, such training program shall include: A. Guidelines on transporting passengers in a safe manner, consistent with the City's initiative to reduce and eliminate fatalities and serious injuries from traffic crashes (Vision Zero Initiatives); B. Guidelines on driving in the City, including rules of the road specific to the City; C. Guidelines for a zero-tolerance policy regarding use of intoxicating substances while operating a transportation network vehicle; D. Guidelines on providing service to people with disabilities; E. Guidelines on compliance with the City's laws specific to transportation network providers; and F. Guidelines and information on compliance with other applicable laws and rules; (v) has not, within the 3-year period preceding the date of application to be a driver, been convicted by a court of any jurisdiction, in custody, under parole, under any other noncustodial supervision, or any similar deferral program, or subject to conditional discharge, resulting from a finding or determination of guilt by a court of any jurisdiction for any of the following offenses: A. any forcible felony as defined by Article 2-8 of the Illinois Criminal Code of 2012, codified at 720 ILCS 5/2-8; B. any controlled substance trafficking (as provided in 720 ILCS 570/401.1 or comparable law) or trafficking in persons (as provided in 720 ILCS 5/10-9 or comparable law); C. operating a motor vehicle under the influence of a controlled substance, cannabis, alcohol or other substance which impairs one's ability to safely operate a motor vehicle (as provided in 625 ILCS 5/11-501 or comparable law); D. criminal sexual assault (as provided in 720 ILCS 5/11-1.20 or comparable law), criminal sexual abuse (as provided in 720 ILCS 5/11-1.50 or comparable law), promoting prostitution (as provided in 720 ILCS 5/11-14.3 or comparable law), child pornography (as provided in 720 ILCS 5/11-20.1 or comparable law), stalking (as provided in 720 ILCS 5/12-7.3 or comparable law), or any similar offense; E. unlawful use or possession of a weapon or firearm (as provided in Chapter 24 of the Illinois Criminal Code of 2012 or comparable law); F. arson (as provided in 720 ILCS 5/20-1 or comparable law); G. racketeering or organized criminal activity (as provided in 720 ILCS 5/33G-1, et seq., or comparable law); or H. any crime that raises public safety concerns, as determined by the Commissioner; and (vi) has not been: (i) required to register as a sex offender pursuant to the Sex Offender Registration Act (730 ILCS 150/1, et seq.) or a comparable law of another jurisdiction; or (ii) required to register as a violent offender against youth pursuant to the Murderer and Violent Offender Against Youth Registration Act (730 ILCS 154/1, et seq.) or a comparable law of another jurisdiction; or (iii) sentenced by a court of any jurisdiction to a life-time parole or supervision; or (iv) currently under an outstanding arrest warrant issued by a court of any jurisdiction; (vii) has not, within the 1-year period preceding the date of application, been convicted or released from incarceration, whichever occurs later, for any of the following offenses: (i) any non-forcible felony, as the term felony is defined in Section 2-7 of the Illinois Criminal Code of 2012, codified at 720 ILCS 5/2-7; (ii) identity theft; (iii) forgery or counterfeiting; or (iv) theft of property valued over $1,000; (viii) has not had a previous public chauffeur license or restricted public chauffeur license application denied, rescinded, within the 12-month period preceding the date of application; (ix) has not had his driver's license cancelled, suspended or revoked by any governing jurisdiction as a result of a driving-related incident within the 12-month period preceding the date of application; (x) is not ineligible to operate a transportation network vehicle under Section 15 of the Transportation Network Providers Act, codified at 625 ILCS 57/15; (xi) has not had a public chauffeur license or restricted public chauffeur license revoked by the City within the three years immediately preceding his application to be a driver; and (xii) has not been listed as ineligible to be a transportation network driver by the Commissioner pursuant to Section 9-115-250(b) and rules promulgated thereto. (2) An applicant who has been charged with the commission of a felony as defined in Section 2-7 of the Illinois Criminal Code of 2012, codified at 720 ILCS 5/2-7, or a felony in another jurisdiction, or any crime that raises public safety concerns, as determined by the Commissioner, shall not be eligible for a public chauffeur license until final disposition of such charges. (3) Any conviction for a minor cannabis offense, as defined in Section 4-4-005, shall not disqualify an applicant. (4) In addition to complying with other legal requirements, each transportation network provider licensee shall: (i) perform a criminal background check, as defined by Section 9-104-010, on each transportation network chauffeur license applicant; and (ii) obtain each transportation network chauffeur license applicant's driving record. The licensee shall submit to the Commissioner the name of each applicant eligible for the issuance or renewal of a transportation network chauffeur license, attesting, in an electronic form prescribed by the Commissioner that each such applicant meets all the requirements of subsection (b). In addition, any transportation network provider licensee shall, as the Commissioner determines by rule, transmit to the Department a background check report that the licensee or a third-party vendor has performed on each transportation network chauffeur license applicant. Nothing provided in this subsection shall be construed to prohibit the Commissioner from requesting any other information that the Commissioner may reasonably require in connection with the issuance or renewal of a license from a licensee or transportation network chauffeur license applicant. (5) After receiving: (i) the attestation provided pursuant to subsection (b)(4), and (ii) any other application information, as the Commissioner deems appropriate, the Commissioner shall issue a transportation network chauffeur license, in a form prescribed by the Commissioner, to each applicant that the Commissioner determines to be eligible for such license. Each transportation network chauffeur license shall be issued for a maximum of a one-year period. The Commissioner is authorized to issue initial transportation network chauffeur licenses for less than a one-year period to establish an efficient system for issuing and renewing chauffeur licenses in a manner that the Commissioner determines by rule. Each transportation network chauffeur license shall bear the name and photograph of the licensee and a license number. No person shall alter, modify or replicate a transportation network chauffeur license without authorization by the Department. (c) Each transportation network provider licensee shall maintain and enforce a zero-tolerance policy for intoxicating substances, which policy shall be approved by the Commissioner as a condition of the license. Such policy shall promote zero tolerance using a combination of appropriate means that may include education, random testing, assistance programs and counseling, among other measures. (d) The Commissioner may, from time to time, require licensees to provide data, as the Commissioner prescribes, to audit and enforce their compliance with this chapter. Nothing provided in this subsection shall be construed to prohibit the Commissioner from taking other enforcement actions, as provided in this chapter, against any person that violates this chapter. (e) The Commissioner has authority to investigate zero tolerance complaints that the Department receives through a 311 call or other equivalent complaint reporting mechanism and take appropriate actions to determine a transportation network chauffeur licensee's eligibility to operate a transportation network vehicle. (f) If any licensee engages an ineligible driver, the licensee shall be liable for the violation of this section and shall also be jointly and severally liable with the ineligible driver for any violation of this chapter by the ineligible driver. (g) Eligibility for engagement as a driver under this chapter shall be a continuing requirement for remaining so engaged. (h) Each transportation network licensee shall annually establish, through a process determined by rules promulgated by the Commissioner, that each transportation network chauffeur licensee engaged by such transportation network provider does not owe debt to the City. (i) All transportation network chauffeurs are required to have a sign visible to the passengers in the rear seat of the vehicle that reads, "for compliments and complaints, please call 311". (j) In addition to conducting an initial background check on each transportation network chauffeur license applicant within the meaning of subsection (b)(4)(i) and (b)(4)(ii) of this section, a licensee shall: (i) perform an annual, or as requested by the Commissioner, new background checks on a randomly selected group of up to ten percent of the licensee's drivers, if the Commissioner determines that such check is warranted by the occurrence of an incident posing a threat to public safety; and (ii) perform bi-annual (twice a year), or as requested by the Commissioner, audit on the background checks that have been undertaken by the licensee, and submit the results of such audit to the Commissioner, in accordance with a process prescribed by rules, to ensure compliance with subsection (b)(4)(i) and (b)(4)(ii) of this section. The audit required under this subsection shall verify that the licensee has instituted procedures to ensure that its drivers have undergone a background check within the meaning of this subsection, and, upon request by the Commissioner, shall be accompanied by proof that the required background checks have been performed. Such proof shall be in the form and manner prescribed by the Commissioner in duly promulgated rules. Such rules may require that the bi-annual (or the requested) audit required under this subsection be conducted by a qualified, independent, third-party vendor identified by the Commissioner. (k) A licensee, in compliance with applicable law, shall require a transportation network driver to verify his or her identity on the licensee's internet-enabled application or digital platform, using an identify verification process approved by the Commissioner after consultation with the Superintendent of Police, on a scheduled basis, as determined by rule, after a driver has initially been approved to drive, in order to continue providing transportation network services. Examples of an identity verification process may include, but are not limited to, use of facial recognition software, a social security trace, or multi-factor authentication of a driver operating a transportation network vehicle. (l) A licensee, or one or more licensees acting in cooperation, shall analyze and semi-annually report to the Commissioner new technologies that potentially enhance the security of transportation network vehicle passengers. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 10-28-15, p. 12122, § 10; Amend Coun. J. 6-22-16, p. 27771, § 6; Amend Coun. J. 11-9-16, p. 36266, § 8; Amend Coun. J. 2-22-17, p. 43916, Art. IX, § 2; Amend Coun. J. 11-21-17, p. 61755, Art. X, § 3; Amend Coun. J. 6-25-21, p. 31925, Art. VI, § 8)

Municipal Code of Chicago § 9-115-160 Transportation network driver - Intoxicating substance policy.

9-115-160 Transportation network driver - Intoxicating substance policy. (a) In addition to the prohibitions set forth in section 9-115-180(c), any licensee shall include on its website, mobile application and riders' receipts, a notice or information on the licensee's zero-tolerance policy for intoxicating substances and the methods to report a transportation network driver whom the rider reasonably suspects was under the influence of drugs or alcohol during the ride. The website and mobile application shall include a phone number or mobile application call function and e-mail address to report the zero-tolerance complaint. The website and mobile application shall also include the phone number and e-mail address of the department's public passenger vehicle division. Promptly after a zero-tolerance complaint is filed, the licensee shall suspend the transportation network driver for further investigation. In investigating a zero-tolerance complaint against a driver with a speech disability, the licensee shall factor the driver's speech disability in the investigation to inquire whether or not the complaint is based on an erroneous perception of the driver's speech disability. (b) Any person who knowingly makes a false zero-tolerance complaint shall be in violation of Chapter 1-21 of this Code. (c) A licensee that does not immediately suspend a driver after a zero-tolerance complaint shall be in violation of this section. (Added Coun. J. 5-28-14, p. 82771, § 1)

Municipal Code of Chicago § 9-115-170 Driver - Identification card.

9-115-170 Driver - Identification card. The licensee shall issue an identification card to drivers that such licensee engages. Such identification card shall have the name of the driver and a photograph permanently attached to the identification card. Any transportation network driver shall, in electronic or paper form, possess the identification card at all times while operating a transportation network vehicle. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 6-22-16, p. 27771, § 6)

Municipal Code of Chicago § 9-115-180 Operating regulations.

9-115-180 Operating regulations. (a) In addition to all other applicable requirements provided by law, it shall be unlawful for any person: (1) Who is under the age of twenty-one years to operate a transportation network vehicle; (2) To operate a transportation network vehicle while under the influence of alcoholic beverages or controlled substances other than medication prescribed by a physician, provided that such prescribed medication does not warn that the user not operate machinery while taking the medication; (3) To operate, or cause to be operated, a transportation network vehicle in any area where the operation of such vehicle is prohibited by applicable law; (4) To operate a transportation network vehicle within the city while not in possession of a valid driver's license issued by a state, district or territory of the United States; (5) To operate, or cause to be operated, a transportation network vehicle that does not meet the vehicle standard and inspection requirements specified in this chapter; or (6) To transport or cause to be transported more than seven passengers on any given ride in a vehicle. (b) No transportation network driver shall pick up a passenger on any portion of (1) O'Hare International Airport, Midway International Airport or McCormick Place unless the commissioner determines, in duly promulgated rules, following consultation with the commissioner of aviation, that such pickups can be accomplished in a manner that preserves security, public safety, the orderly flow of traffic and compliance with all applicable tax ordinances; and (2) designated taxicab stands or loading zones. (c) No person may drink any alcoholic liquor while such person is operating or being transported by a transportation network vehicle, nor may any person transport, carry, possess or have any alcoholic liquor while being transported by a transportation network vehicle, except in the original package with the seal unbroken. For purposes of this subsection the term "alcoholic liquor" has the meaning ascribed to that term in Section 4-60-010. (d) No licensee or transportation network driver shall solicit potential passengers. Transportation network vehicles may only be used to provide prearranged transportation service. For purposes of this subsection, the term "solicit" means an appeal by words or gestures for immediate patronage of a transportation network vehicle by a licensee or a transportation network driver upon the public way attempting to direct people to a transportation network vehicle that is parked, stopped, standing or moving upon the public way. (e) No transportation network driver shall accept or respond to passengers' or potential passengers' requests for service via traditional street hail, including hand gestures and verbal statements. (f) No transportation network vehicle shall be parked on any public way for a time longer than is reasonably necessary to accept passengers in answer to a prearranged transportation service and no passenger shall be accepted except as provided in subsection (d) of this section. (g) The Internet-enabled application or digital platform used by a licensee to connect drivers and passengers shall display for a passenger: (1) the identification card of the transportation network driver; (2) a picture of the transportation network vehicle the driver is approved to use, including the license plate number of the vehicle, and the make, model and model year of the vehicle; (3) the city's 311 service center number the passenger may use to report complaints; and (4) whether smoking is permitted in the vehicle. If such application or digital platform allows drivers to rate their passengers, it shall have a feature that allows passengers to opt-out from being rated by drivers. (h) Each licensee shall clearly disclose, on the licensee's on-line enabled application or digital platform and website, that the licensee is a transportation network provider. Additionally, the disclosure shall state that each licensee is required to maintain insurance policies as specified in Section 9-115-090. (i) Each licensee shall provide proof of insurance policies required in Section 9-115-090 to each transportation network driver before the driver begins providing service and for as long as the driver remains available to provide service. (j) (1) Licensees shall have an affirmative duty to respond to requests for service in underserved areas and to insure compliance with this subsection by the licensee's drivers. Licensees shall immediately report to the Commissioner any of the licensee's drivers who fails to comply with the requirements of this subsection. (2) Any licensee shall have an affirmative duty to respond to requests for service and shall be responsible for the actions of any of its employees, transportation network drivers, or other person that reports to, or acts as an agent of, the licensee, for any failure to respond to a request for service. (k) Each transportation network driver shall, in the transportation network vehicle at all times carry: (1) proof of the insurance policies required in Section 9-115-090 covering the vehicle; (2) an electronic or paper copy of the agreement or terms of service between the driver and the transportation network provider; (3) an electronic or paper copy of the City's ground transportation tax registration emblem for the vehicle to be able to immediately display to an officer or other authorized City personnel; and (4) an electronic or paper copy of the vehicle's distinctive emblem issued pursuant to Section 9-115-120(b). (l) All licensees and drivers must comply with all Federal, State of Illinois and City of Chicago non-discrimination laws. No licensee shall discriminate against any potential or existing employee, driver or passenger on account of race, color, sex, gender identity, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, military status or source of income, as defined in Section 6-10-020. (m) Each transportation network driver shall comply with all Federal, State of Illinois and City of Chicago non-discrimination laws by accepting, without extra charge, riders with service animals. (n) Any terms or conditions in the agreement between the licensee and the transportation network driver, or between the licensee and any customer, that would act as a waiver of the licensee's liability to the driver, the customer, or to the public, are declared to be contrary to public policy, null, void and unenforceable. (o) Any terms or conditions in the agreement between a licensee and a transportation network driver that would prohibit the driver from engaging as a transportation network driver with other licensees are declared to be contrary to public policy, null, void and unenforceable. (p) Transportation network vehicles shall be kept clean at all times they are used to provide a transportation network service. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 10-28-15, p. 12062, Art. XI, § 5; Amend Coun. J. 2-10-16, p. 18514, § 18; Amend Coun. J. 11-21-17, p. 61755, Art. X, § 4; Amend Coun. J. 4-27-22, p. 46382, § 25)

Municipal Code of Chicago § 9-115-185 License ineligibility - Indebtedness and child support.

9-115-185 License ineligibility - Indebtedness and child support. (a) Indebtedness: All licensees must be in good standing with the City in reference to debt pursuant to and as defined in section 4-4-150 of this Code. (b) Child support: All licensees must be in compliance with court-ordered child support pursuant to and as defined in section 4-4-152 of this Code. (Added Coun. J. 6-25-21, p. 31925, Art. VI, § 8)

Municipal Code of Chicago § 9-115-190 Restrictions on hours of operation.

9-115-190 Restrictions on hours of operation. (a) All licensees must implement processes to ensure that no transportation network driver operates a transportation network vehicle for more than 12 hours within a given 24 hour period. (b) No transportation network vehicle driver shall operate a transportation network vehicle for one or more licensees for more than 12 hours within a given 24 hour period. (c) Except for wheelchair-accessible transportation network vehicles, no vehicle shall be used as a transportation network vehicle by one or more drivers for more than 12 hours within a given 24 hour period. (d) All licensees must implement processes to ensure that a driver who has operated a transportation network vehicle for 12 consecutive hours shall not operate a transportation network vehicle for a minimum of 8 consecutive hours thereafter. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 11-21-17, p. 61755, Art. X, § 5; Amend Coun. J. 6-25-21, p. 31925, Art. VI, § 8)

Municipal Code of Chicago § 9-115-195 Interference with Commissioner's duties.

9-115-195 Interference with Commissioner's duties. It is unlawful for any person to interfere with or hinder or prevent the Commissioner from discharging any duty in the enforcement of any provision of this Code under the jurisdiction of the Commissioner. (Added Coun. J. 6-25-21, p. 31925, Art. VI, § 8)

Municipal Code of Chicago § 9-115-200 Service charges and fare rates.

9-115-200 Service charges and fare rates. (a) Licensees may charge compensation for service based on distance travelled or time elapsed during service, or based on distance travelled and time elapsed during service, or a flat prearranged fare, or a suggested donation. (b) Any licensee shall display the licensee's fare rate, including any charge or fee associated with the fare, on such licensee's website and Internet-enabled application or digital platform used by the licensee to connect drivers and passengers. In addition, any licensee shall display a button for displaying a fare quote for any requested trip on the licensee's Internet-enabled application or digital platform in the same size and graphics as the licensee's trip request button. (c) Except as otherwise provided in Section 9-114-265, it is unlawful for a licensee or transportation network driver to charge passengers a fare greater than the fare rate shown on the licensee's Internet-enabled application or digital platform. (d) Within a reasonable time following the completion of a trip, a licensee shall transmit an electronic receipt to the passenger that lists: (1) the origin and destination of the trip; (2) the total time and distance of the trip; and (3) an itemization of the total fare paid. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 11-21-17, p. 61755, Art. X, § 6; Amend Coun. J. 11-26-19, p. 11514, Art. VIII, § 2)

Municipal Code of Chicago § 9-115-210 Records and reports.

9-115-210 Records and reports. (a) Every licensee shall keep accurate books and records of account of the licensee’s operations at the licensee’s place of business in the City for a minimum of three years. Such records shall be submitted for inspection upon the request of the Commissioner. Such records shall also be maintained in accordance with section 3-4-170 of this Code, and shall be produced in an electronic format or any other format required by the City. (b) Each licensee shall provide the following data to the Commissioner, at such times and in a format and manner prescribed by the Commissioner in rules: (1) Trip request data. A record of each request for a trip made through the licensee’s Internet-enabled application or digital platform by a potential passenger; (2) Trip data. A record of each trip which shows where a passenger is picked up and dropped off; (3) Driver data. A record of each of the licensee’s drivers who is authorized to pick up passengers using the licensee’s Internet-enabled application or digital platform; (4) Session data. A record of each driver session on the licensee’s Internet-enabled application or digital platform. For purposes of this section, a driver’s session begins when a licensee’s driver activates a mode in the licensee’s Internet-enabled application or digital platform, signaling the driver’s readiness to receive and respond to trip requests. For purposes of this section, a driver’s session ends when the driver deactivates the mode and is no longer able to receive and respond to trip requests; (5) Vehicle data. A record of each vehicle that is used by each of the licensee’s drivers for picking up passengers through the licensee’s Internet-enabled application or digital platform; (6) Location data. For every transportation network vehicle and driver combination, location snapshots captured at specified intervals for all times the driver is in session, as defined in subsection (b)(4). Each snapshot shall indicate the vehicle’s precise location and corresponding date and time; (7) Compensation data. A record of each of the licensee’s drivers who is paid an hourly rate, and any other record needed to capture actual driver pay information that is not reflected in licensee’s hourly rate compensation records; (8) Communication data. A record of each push notification or other message sent from the licensee to the licensee’s drivers or customers intended to influence the drivers’ movement or customers’ behavior, exclusive of communication data regarding a customer’s trip request and associated response; and (9) Real-time data. Only for purposes of law enforcement or emergency response, real-time tracking of the licensee’s drivers and vehicles, including access to the driver’s identifying information, GPS location data, and whether or not the driver is engaged with a passenger. If specialized hardware or software is required for real-time tracking, the licensee shall provide the specialized hardware or software to the City. (c) In addition to the requirements set forth in subsection (b) of this section and subject to subsection (d) of this section, the Commissioner may by rule require licensees to report data that the Commissioner deems to be reasonably necessary to enforce or administer this Chapter, or the ground transportation tax imposed in Chapter 3-46 of this Code. (d) This section shall not be construed to require licensees to provide personally identifiable passenger information to the Commissioner. This subsection shall be construed to allow the Commissioner to require licensees to provide GPS or any other location data regarding the physical location of the licensee’s vehicles as specified in this section or rules promulgated hereunder. (e) Each data submission to the City pursuant to this section and any rules promulgated hereunder shall be accompanied by an attestation, made under penalty of perjury, that the data submitted is accurate and complete. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 10-28-15, p. 12122, § 9; Amend Coun. J. 11-21-17, p. 61755, Art. X, § 7; Amend Coun. J. 11-26-19, p. 11514, Art. VIII, § 2)

Municipal Code of Chicago § 9-115-220 License - Suspension or revocation.

9-115-220 License - Suspension or revocation. (a) The Commissioner may seek all applicable penalties, including but not limited to fines, license suspension, and license revocation in addition to restitution or other equitable relief against any licensee or any transportation network chauffeur who violates this chapter or any rules or regulations adopted pursuant to this chapter. (b) The Commissioner shall promulgate rules and regulations regarding the lengths of suspension and the amounts of fines to be imposed, and the types of equitable relief to be ordered, for specific violations or license types. Before any suspension or revocation or fine is imposed, or equitable relief is ordered, the licensee or any transportation network chauffeur shall be notified of the specific charges against him and of his right to a hearing in accordance with Chapter 2-14 of the Code. (c) (1) If the Commissioner has information provided by a law enforcement agency or any court of law that a licensee or any transportation network chauffeur has been charged with the commission of: (1) a felony, as defined in Article 2 of the Illinois Criminal Code of 2012, codified at 720 ILCS 5/2-0.5 et seq., or a felony in another jurisdiction; or (2) an alleged act that raises concerns of public safety; or if a licensee or transportation network chauffeur is under an outstanding arrest warrant issued by a court of any jurisdiction, the Commissioner shall immediately suspend all licenses of the licensee or the transportation network chauffeur until final adjudication is made with respect to such charges. (2) Whenever a transportation network chauffeur's driver's license has been revoked, suspended or otherwise invalidated by the Illinois Secretary of State or other similar authorized agency, the transportation network chauffeur shall be subject to automatic suspension from driving a transportation network vehicle for the same period that the driver's license is revoked, suspended or otherwise invalidated. (d) Any person whose transportation network provider license or transportation network chauffeur license is revoked under this chapter shall be ineligible to receive another transportation network provider license or transportation network chauffeur license under the same or a different name for a period of three years following revocation. (e) In addition to the powers authorized in this section, the Commissioner may seek suspension, revocation or may decline to renew a provider's license or transportation network chauffeur license in accordance with other applicable sections of this Code, including sections 4-4-084 and 4-4-150. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 6-25-21, p. 31925, Art. VI, § 8)

Municipal Code of Chicago § 9-115-230 Violation - Penalty.

9-115-230 Violation - Penalty. (a) Any licensee who violates this chapter or any rule promulgated hereunder shall be subject to a fine of not less than $500.00 and not more than $10,000.00 for each such violation. Each day that any violation shall continue shall be deemed a separate and distinct offense. (b) Any person other than a licensee who violates any of the provisions of this chapter or any rule promulgated hereunder, shall be subject to a fine of not less than $100.00 and not more than $1,000.00 for each such violation. Each day that any violation shall continue shall be deemed a separate and distinct offense. (c) In addition to fines, penalties for any violation of this chapter, as applicable, may include license suspension, rescission, non-renewal, revocation or vehicle impoundment. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 11-21-17, p. 61755, Art. X, § 8)

Municipal Code of Chicago § 9-115-240 Impoundment of vehicle - Notification of owner - Penalty.

9-115-240 Impoundment of vehicle - Notification of owner - Penalty. (a) In addition to any other applicable penalty, the owner of record of any motor vehicle that is used for the transportation or the solicitation for the transportation of passengers for compensation in violation of section 9-115-020 shall be liable to the City for an administrative penalty of $2,000.00 plus any towing and storage fees applicable under Section 9-92-080. Any such vehicle shall be subject to seizure and impoundment pursuant to this section. This subsection shall not apply if the vehicle used in the violation was stolen at that time and the theft was reported to the appropriate police authorities within 24 hours after the theft was discovered or reasonably should have been discovered. (b) Whenever a police officer has probable cause to believe that a vehicle is subject to seizure and impoundment pursuant to this section, the police officer shall provide for the towing of the vehicle to a facility controlled by the City or its agents. Before or at the time the vehicle is towed, the police officer shall notify any person identifying himself as the owner of the vehicle at the time of the alleged violation or any person who is found to be in control of the vehicle at the time of the alleged violation, if there is such person, of the fact of the seizure and of the vehicle owner's right to request a vehicle impoundment hearing to be conducted under Section 2-14-132 of this Code by serving such person with a copy of the vehicle impoundment seizure report. (c) Section 2-14-132 shall apply whenever a motor vehicle is seized and impounded pursuant to this section. (Added Coun. J. 5-28-14, p. 82771, § 1; Amend Coun. J. 7-22-20, p. 18957, § 6)

Municipal Code of Chicago § 9-115-250 Enforcement - Rules and regulations.

9-115-250 Enforcement - Rules and regulations. (a) Upon request, a driver shall display to the commissioner, or other person authorized to enforce this chapter, a physical or electronic record of a ride in progress sufficient to establish that it was a prearranged transportation service. To the extent that trip records are contained on electronic devices, drivers are not required to relinquish custody of the devices in order to make the required display. (b) If any person files a complaint against a licensee or driver with the commissioner, in addition to all other powers and remedies provided under this Code, the commissioner's authorized staff shall have the right to inspect the licensee's records and transportation network vehicles associated with the licensee as necessary to investigate and resolve the complaint to the same extent the commissioner and the commissioner's authorized staff is permitted to inspect all other public passenger vehicles. If the complaint involves a driver not licensed as a public chauffeur by the city, the commissioner may provide the complaint to the licensee or licensees that engaged the driver. Nothing provided in this section shall be construed to prohibit the commissioner from investigating any complaint against a transportation network driver or from taking appropriate enforcement action in accordance with this Chapter, including the listing of such driver as ineligible to be a transportation network driver for purposes of Section 9-115-150(b)(1)(viii). (c) The commissioner is authorized to enforce this chapter, and to adopt rules and regulations for the proper administration and enforcement of this chapter. (d) Any fees imposed pursuant to rules authorized by this chapter shall be reasonably related to the City's cost of administration, and shall be effective, or amended, only after a 10-day notice and comment period. (Added Coun. J. 5-28-14, p. 82771, § 1)

Source: City of Chicago, Municipal Code of Chicago (American Legal Publishing, codelibrary.amlegal.com)URL: https://codelibrary.amlegal.com/codes/chicago/latest/chicago_il/0-0-0-2649232Fetched: 10/24/2026