Post-towing services and obligations.
Municipal Code of Chicago § 4-227-075
in effect4-227-075 Post-towing services and obligations.
(a) A vehicle towed or stored by a licensee shall be returned to the owner or operator of such vehicle in substantially the same condition as before being towed or stored.
(b) After a vehicle has been towed to the applicable storage lot, such vehicle shall not be towed to another storage lot or other secondary location, unless authorized by the owner or operator of such vehicle in writing.
(c) A licensee shall release any vehicles located on a storage lot or in a building that has received: (i) a closure order pursuant to Sections 4-4-015 or 14A-3-307 of this Code; (ii) a summary closure order pursuant to Section 4-4-285 of this Code; or (iii) a license revocation pursuant to Section 4-4-280 of this Code.
(d) Each licensee is encouraged to accept forms of payment other than cash, including, but not limited to, commonly recognized traveler’s checks, money orders, cashier’s checks, certified checks, commonly accepted credit cards and debit cards, and mobile pay. However, if a licensee accepts only cash, the licensee, in compliance with all applicable law, shall arrange for the availability of an automated teller machine within a part of the storage lot to which the public has access and shall provide change at the time of payment, if applicable.
(Added Coun. J. 4-16-25, p. 26796, § 2)
Source: City of Chicago, Municipal Code of Chicago (American Legal Publishing, codelibrary.amlegal.com)URL: https://codelibrary.amlegal.com/codes/chicago/latest/chicago_il/0-0-0-2702598Fetched: 10/24/2026