Penalties.
35 RCNY § 78-02
in effect§ 78-02 Penalties.
(a) Unlicensed Activity.
(1) Unlicensed Activity is the act of providing or advertising the provision of any service regulated by this chapter by:
(i) Any E-Hail Application Provider Licensee whose License is suspended, revoked, or expired and not yet renewed, or
(ii) Any entity that does not hold a Valid License from the Commission for an E-Hail Application.
(2) Unlicensed Activity specifically includes the activities listed in 35 RCNY § 78-09 and can result in License suspension, revocation, and other penalties.
(b) Specific Penalties. If there are specific penalties for violating a Rule, they will be shown at the end of the Rule. The penalty section will also state whether the violator must attend a Hearing.
(c) Payment of Fines.
(1) Fines are due within 30 days of the day the Respondent is found guilty of the violation, unless:
(i) the Respondent files an appeal of the decision issued by the OATH Hearings Division within the time required by 48 RCNY Chapter 5, in which case the payment of the fines will be deferred 30 days after the date of the appeal decision.
(2) If the fine is not paid by the close of business on the date due, the Commission will notify the Respondent in writing that the Respondent's License will be suspended in 10 business days of the date of the notification until the fine is paid, unless the Respondent demonstrates to the Commission, in person or in writing, that the fine has been paid.
(d) Non-Renewal of License; Suspension; Revocation.
(1) Non-Renewal of License.
(i) If an E-Hail Application Provider License is not timely renewed, the E-Hail Application Provider must immediately notify each Licensee who is using the E-Hail Application approved under the expired License that the License has expired and that the Licensee must terminate usage of the E-Hail Application.
(ii) Upon expiration of the E-Hail Application Provider License, the E-Hail Application Provider must not enroll any further Licensees into the previously licensed E-Hail Application approved under the expired License.
(iii) Upon expiration of the E-Hail Application Provider License, the E-Hail Application Provider must immediately cease offering the E-Hail Application for use to any Licensee or to the public for pickup requests in New York City.
(2) Suspension.
(i) If an E-Hail Application Provider's License has been suspended by the Commission, the E-Hail Application Provider must immediately notify each Licensee who is using the E-Hail Application approved under the suspended License:
• Of the dates during which the License is suspended, and
• that the Licensee must terminate usage of the E-Hail Application for the duration of such suspension.
(ii) Upon suspension of the E-Hail Application Provider License, the Provider must not enroll any further Licensees into the E-Hail Application approved under the suspended License for the duration of such suspension, and must immediately, for the duration of such suspension, cease offering the E-Hail Application for use to any already enrolled Licensee or to the public for pickup requests in New York City.
(3) Revocation.
(i) If an E-Hail Application Provider's License has been revoked by the Commission, the E-Hail Application Provider must immediately notify each Licensee who is using the E-Hail Application approved under the revoked License that:
• its service agreement with the E-Hail Application Provider will be deemed terminated as of the date of License revocation, and
• the Licensee must not continue to use the E-Hail Application.
(ii) Upon revocation of the E-Hail Application Provider's License, the Provider must not enroll any further Licensees into the E-Hail Application approved under the revoked License.
(iii) An E-Hail Application Provider whose License has been revoked must cease offering use of the E-Hail Application approved under the revoked License to any Licensees or to the public for pickup requests in New York City.
35 RCNY § 78-02(d) Penalty: $1,000 fine Appearance NOT REQUIRED
(Amended City Record 4/2/2025, eff. 5/2/2025)
Source: City of New York, Charter, Administrative Code and Rules (American Legal Publishing XML export, codelibrary.amlegal.com)URL: https://codelibrary.amlegal.com/codes/newyorkcity/latest/NYCrules/0-0-0-73803Fetched: 10/24/2026