Corrections to billing; limits; exception.
Columbus City Codes § 1147.20
in effect1147.20 - Corrections to billing; limits; exception.
(A) If the Division of Water Reclamation or its agent has undercharged a customer for sewer service because of a malfunctioning metering system or billing error, the division may bill the customer for the portion of the unbilled sewer consumption used, the unbilled Wet Weather Charges incurred, or both in the two (2) year period immediately prior to the date the division or its agent remedies the malfunctioning meter or billing error.
(B) If, however, during the two (2) year period described in Part A, the Division of Water Reclamation or its agent has attempted to verify or repair a malfunctioning metering system and the customer has not responded to requests to read or repair the meter, the division or its agent will bill the customer for the amount of the unbilled water and sewer consumption used in the six (6) year period immediately prior to the date the division or its agent remedies the malfunctioning meter.
(C) This section does not apply to tampering with utility equipment or theft of the utility service as defined in Section 1105.038 of the Columbus City Code and Section 4933.18 and 4933.19 of the Ohio Revised Code, or where a physical act of a customer or its agent causes inaccurate or no recording of the meter reading or inaccurate or no measurement of the water rendered.
(Ord. No. 1595-2009, § 6, 2-1-2010; Ord. No. 1682-2025, §§ 3, 4, 6-30-2025)
Source: City of Columbus, City Codes and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/oh/columbus/codes/code_of_ordinances?nodeId=TIT11WASEELCO_CH1147SECH_1147.20COBILIEXFetched: 10/27/2026