§ 112.104 — Collection process
Jacksonville Ordinance Code (Supp. No. 6, Update 2: codified through Ordinance No. 2026-492-E, enacted July 28, 2026) · Jacksonville Ordinance Code § 112.104
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Sec. 112.104. - Collection process.
After exhausting all internal collection resources, including, but not limited to, forfeiting of deposit, discontinuance of service when applicable and/or conducting an informal or formal hearing related to a disputed bill, the Revenue Manager shall refer delinquent bills to a collection agency under contract with the City or to the Office of the General Counsel, unless satisfactory collection arrangement has been made between the City and the debtor pursuant to the requirements of this Chapter. The collection agency shall not litigate or compromise any undisputed bills but shall refer all uncollected bills to the Revenue Manager for further processing. All damage reports suffered as a consequence of a tort action involving property or other claims by the City or its agencies and referred to the Risk Management Program or Revenue Manager shall be processed in the manner provided in this Chapter.
(Ord. 90-709-572, § 2; Ord. 2004-990-E, § 2)