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§ 158.209 — Dispatch center

Jacksonville Ordinance Code (Supp. No. 6, Update 2: codified through Ordinance No. 2026-492-E, enacted July 28, 2026) · Jacksonville Ordinance Code § 158.209

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Sec. 158.209. - Dispatch center.

The EMTS certificate holder shall maintain a base of operations which shall contain a dispatch center. The dispatch center shall be staffed at all times by either a certified emergency medical dispatcher or an EMT or a paramedic. The dispatcher must have direct and immediate communications capabilities with all persons who call for ambulance service as well as with ambulance staff should they be away from the vehicle. All emergency telephone numbers listed for the certificate holder shall be answered at the dispatch center, and all telephones shall be staffed and manned 24 hours a day. Answering machines and answering services are not sufficient to comply with this Section.

(Ord. 97-450-E, § 1)