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§ 25-64 — Alarm dispatch records

San Antonio City Code (Supp. No. 147: codified through Ordinance No. 2026-09-10-547, adopted Sept. 10, 2026) · San Antonio City Code § 25-64

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Sec. 25-64. - Alarm dispatch records.

(a) The police or fire dispatcher receiving the alarm notification and/or the police officer or firefighter responding to a dispatch resulting from a fire, burglary, robbery, or personal hostage alarm notification shall whenever possible cause to be recorded in the police or fire information systems such information as necessary to permit the chief to maintain records, including but not limited to the following information: (1) Identification of the permit holder; (2) Identification of the alarm site; (3) Dispatcher received time, dispatch time and time firefighter or police officer arrived at scene time; (4) Date of occurrence; (5) Name of permit holder's representative on premises, if any. (b) The responding police officer or firefighter shall prepare and submit the appropriate reports in regard to any criminal offenses, attempts or other incidents which contributed to the alarm notification as determined by investigation. (c) The responding police officer should, if possible, leave a written notification at the alarm site advising of the false alarm notification, the date and time of the police response. (d) The police alarm unit will notify by phone or mail the alarm permit holder or the licensed alarm system company upon the occurrence of a fourth false alarm notification during any twelve-month period at any single alarm site.

(Ord. No. 76472, § 1, 9-10-92; Ord. No. 87450, §§ 2, 3, 2-26-98)