Vehicle storage facility requirements; method of payment; receipt.
Indianapolis-Marion County Revised Code § 995-306
in effectSec. 995-306. - Vehicle storage facility requirements; method of payment; receipt.
(a) It shall be a violation of this code to commit any act in the city that is not in compliance with the provisions of this section.
(b) A tow business that tows a vehicle under this article shall provide:
(1) At the vehicle storage facility either an attendant who is on site twenty-four (24) hours per day, seven (7) days per week excluding holidays, to return any vehicle claimed by the vehicle's owner, upon the payment of towing and storage charges; or
(2) A conspicuously located and well lighted sign at the vehicle storage facility that states the telephone number where the owner, manager, or attendant of the vehicle storage facility may be reached at any time twenty-four (24) hours per day, seven (7) days per week, excluding holidays, so that a towed vehicle may be claimed in a minimum amount of time, not to exceed sixty (60) minutes.
(c) A tow business that tows a vehicle twenty (24) hours before a holiday or during a holiday must adhere to the provisions of this section to allow a vehicle to be retrieved on a holiday.
(d) Storage fees shall not accrue for any day in which a storage facility is not open for vehicle redemption.
(e) A tow business that tows a vehicle under this article shall accept payment for towing and storage fees by any of the following forms of payment:
(1) Cash in United States currency;
(2) Travelers' checks or money orders payable in United States currency; or
(3) Debit cards and all major credit cards including Visa, MasterCard, Discovery, and American Express. An additional charge shall not be imposed for the use of a debit or credit card.
(e) Upon payment of authorized towing and storage fees, a tow business that tows a vehicle under this article shall provide a receipt to the vehicle's owner that contains the following information:
(1) The name and address of the tow service business;
(2) The address from which the vehicle was towed;
(3) The date and time that the vehicle was towed;
(4) The date and time that the vehicle entered the facility at which it was placed for storage;
(5) An itemized list of all the fees that are being charged; and
(6) A name of the property owner or authorized agent who requested the tow.
(G.O. 26, 2011, § 1)
Source: Consolidated City of Indianapolis and Marion County, Revised Code (Municode Library, library.municode.com)URL: https://library.municode.com/in/indianapolis_-_marion_county/codes/code_of_ordinances?nodeId=TITIVBUCORELI_CH995NNSTOBU_ARTIIINNSTORERE_S995-306VESTFAREMEPAREFetched: 10/27/2026