Issuance or denial of a certificate of registration.
Houston Code of Ordinances § 28-732
in effectSec. 28-732. - Issuance or denial of a certificate of registration.
(a) The director shall approve a certificate of registration application if the director determines that the applicant has submitted a complete certificate of registration application and the proposed short-term rental meets the requirements of this article.
(b) The director may deny a certificate of registration for any of the following reasons:
(1) Any information provided in the certificate of registration application is false, misleading, incorrect, or incomplete;
(2) The applicant fails to submit a complete certificate of registration application or fails to provide any other reasonably requested information by the director;
(3) The applicant fails to show proof of registration or remittance of hotel occupancy taxes for the operation of the short-term rental; or
(4) The applicant is a former registrant whose certificate of registration has been revoked and is subject to the waiting period established in section 28-733(d) of this Code.
(c) The director shall provide the applicant written notice of the approval or the denial of the certificate of registration by either:
(1) Certified mail, return receipt requested, to the address provided in the certificate of registration application; or
(2) Electronic mail to the email address provided by the applicant.
(d) If the director determines that the application is incomplete, the director shall return the application with an explanation of the deficiency. If the director determines that the reason for the denial of a certificate of registration is curable, the director shall allow the applicant, upon the applicant's written request, to submit an amended application to cure the defect in lieu of filing an appeal. If the certificate is denied again, or if the applicant fails to cure any defect in the amended application, notice of denial of a certificate of registration shall be sent to the applicant in the manner provided in section 28-735 of this Code.
(e) The director's decision to deny the issuance of a certificate of registration shall be final unless an appeal is timely filed pursuant to section 28-735 of this Code.
(Ord.No. 2025-322, § 2(Exh. A), 4-16-2025, eff. 1-1-2026)
Source: City of Houston, Code of Ordinances and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/tx/houston/codes/code_of_ordinances?nodeId=COOR_CH28MIOFPR_ARTXXIIISHRMRE_DIV2CERE_S28-732ISDECEREFetched: 10/26/2026