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MISCELLANEOUS REGULATIONS

Indianapolis-Marion County Revised Code tit. IV, ch. 996, art. IX
in effect

Indianapolis-Marion County Revised Code § 996-121 Cruising.

Sec. 996-121. - Cruising. No provision herein shall be construed to prohibit public vehicles for hire from cruising in search of customers. Cruising shall not be conducted in any manner which impedes the flow of traffic. (G.O. 76, 1994, § 1)

Indianapolis-Marion County Revised Code § 996-122 Dispatching log.

Sec. 996-122. - Dispatching log. Each owner or operator of a public vehicle for hire that is licensed under this chapter shall maintain a record of all customer service transactions including the date and time of the agreement to provide service, the dates, times and locations where the customer is picked up and dropped off, the name of the operator, and the amount of the fare. Dispatching logs shall be retained for at least one (1) year by the owner or operator and shall be open to inspection on demand by the division of construction and business services and any law enforcement agency having jurisdiction over the geographical area where the record is located. Dispatching logs may be kept in a physical or electronic format. (G.O. 76, 1994, § 1; G.O. 72, 2002, § 14; G.O. 63, 2009, § 184; G.O. 41, 2016, § 2; G.O. 78, 2019, § 1)

Indianapolis-Marion County Revised Code § 996-123 Maintenance.

Sec. 996-123. - Maintenance. (a) The exterior and interior of all vehicles in use as public vehicles for hire shall be kept well painted, maintained and reasonably free from dirt. (b) It shall be unlawful to own or operate a public vehicle for hire which is not maintained as required by this section. A person's first violation of this section in a twelve (12) month period shall be subject to the enforcement procedures provided in Chapter 103, Article III, of the Code, and each second and subsequent violation in a twelve (12) month period is subject to the enforcement procedures and penalties provided in section 103-3 of the Code. (G.O. 76, 1994, § 1; G.O. 72, 2002, § 14)

Indianapolis-Marion County Revised Code § 996-125 Failure to provide service; response time.

Sec. 996-125. - Failure to provide service; response time. (a) It shall be unlawful for a licensee to refuse as a passenger an orderly person who applies to him for transportation within the city, unless the operator is providing service to another person, or unless the operator has made visual contact with the person and formed a belief that is reasonable under the circumstances that transporting such person might be unsafe for the operator. (b) It shall be unlawful for a licensee to refuse as a passenger any person who applies to him for transportation on the basis of race, sex, sexual orientation, gender identity, religion, color, national origin, ancestry, age, disability, and United States military service veteran status in accordance with section 581-102. (c) Within fifteen (15) minutes after a request for service is received, a licensee shall answer the request by causing a public vehicle for hire to arrive at the requested location or by advising the person as to how long it will be before such vehicle will arrive. Failure to comply with this subsection shall constitute a violation of the Code. (G.O. 76, 1994, § 1; G.O. 72, 2002, § 14; G.O. 78, 2019, § 6)

Indianapolis-Marion County Revised Code § 996-126 Display of licenses and fare schedules.

Sec. 996-126. - Display of licenses and fare schedules. (a) Every public vehicle for hire shall display in plain view of passengers the public vehicle for hire license for that vehicle, the license for the operator of that vehicle and the fare schedule for that vehicle as filed with the license administrator. (b) It shall be unlawful to own or operate a public vehicle for hire that does not display the licenses and fare schedule as required by this section. A person's first violation of this section in a twelve (12) month period shall be subject to the enforcement procedures provided in Chapter 103, Article III, of the Code, and each second and subsequent violation in a twelve (12) month period is subject to the enforcement procedures and penalties provided in section 103-3 of the Code. (G.O. 76, 1994, § 1; G.O. 72, 2002, § 14; G.O. 63, 2009, § 185)

Indianapolis-Marion County Revised Code § 996-127 Persons with disabilities.

Sec. 996-127. - Persons with disabilities. While knowingly providing transportation to persons with disabilities, a public vehicle for hire and a person licensed to operate a public vehicle for hire shall comply with all requirements of the Americans with Disabilities Act in all respects, including equipment, training of personnel, and all other respects. (G.O. 76, 1994, § 1)

Indianapolis-Marion County Revised Code § 996-129 Share rides.

Sec. 996-129. - Share rides. No licensee shall transport any passenger other than the first passenger to occupy the public vehicle for hire without the express or implied consent of each prior passenger. Consent may be implied by entering a public vehicle for hire which is identified by exterior markings as a jitney or which otherwise, by its style, markings or established practices, would be known to a reasonable person to commonly transport multiple passengers simultaneously. A taxicab engaging in share riding is not required to be equipped with a meter capable of accounting separately for each trip segment. (G.O. 76, 1994, § 1)

Indianapolis-Marion County Revised Code § 996-132 Receipt.

Sec. 996-132. - Receipt. Upon request by a passenger, the driver of a public vehicle for hire shall deliver to the passenger at the time of payment a signed receipt containing the driver's name and license number, the number of the license of the public vehicle for hire, the taximeter certificate number (if any), the distance or time for which the charge is made (if applicable), the total amount paid, by whom the amount was paid and the date of payment. (G.O. 76, 1994, § 1)

Indianapolis-Marion County Revised Code § 996-133 Complaints.

Sec. 996-133. - Complaints. (a) Any person knowing of the misconduct of any licensee under this article may present a complaint to any police officer of the city or to the license administrator. The license administrator shall investigate the complaint with the assistance of the Indianapolis metropolitan police department, if the license administrator deems such assistance necessary. Such department shall file with the license administrator a report of the facts relating to such conduct. The license administrator shall then notify the licensee in writing that charges have been filed against him or her, setting a time for a hearing on such charges as provided in chapter 801, article IV, of the Code. (b) If additional complaints or violations of this chapter are observed against a licensee within a twelve (12) month period and after a hearing by the license administrator found to have merit, the license administrator shall impose not less than a one (1) week suspension, and if determined to be beneficial by the license administrator, require the operator to successfully complete the forty (40) hour training program pursuant to section 996-27 during the suspension. (G.O. 76, 1994, § 1; G.O. 72, 2002, § 15; G.O. 110, 2005, § 58; G.O. 47, 2009, § 59; G.O. 63, 2009, § 186)

Indianapolis-Marion County Revised Code § 996-134 Compliance with law.

Sec. 996-134. - Compliance with law. Persons licensed to operate a public vehicle for hire shall comply with all laws of the State of Indiana, provisions of this Code, and such other rules and regulations as are issued by the license administrator. (G.O. 76, 1994, § 1; G.O. 63, 2009, § 186)

Indianapolis-Marion County Revised Code § 996-137 No property rights.

Sec. 996-137. - No property rights. Nothing in this chapter shall be interpreted to grant any property rights of any kind to any licensee or any other person. All rights and restrictions created by the express language of this chapter may be expanded, reduced or eliminated at any time by ordinance or by regulation of the license administrator or other officer. (G.O. 76, 1994, § 1; G.O. 63, 2009, § 187)

Indianapolis-Marion County Revised Code § 996-138 Limitations on operator's number of hours; operator's log.

Sec. 996-138. - Limitations on operator's number of hours; operator's log. (a) It shall be unlawful for a person to operate a public vehicle for hire in the city for a cumulative total of more than: (1) Twelve (12) hours in any period of twenty-four (24) consecutive hours; or (2) Twenty (20) hours in any period of forty-eight (48) consecutive hours. For purposes of this section, a person shall be deemed to be operating a public vehicle for hire at all times the vehicle is in service, and regardless of whether or not the vehicle is being driven. (b) Each operator of a public vehicle for hire shall maintain and on a form provided by the license administrator, a record of each day or portion of a day in which he or she operates a public vehicle for hire, including the operator's name and signature, the date, and the times when the vehicle was placed in service and taken out of service. Operator logs shall be retained for at least one (1) year by the operator or owner, and shall be open to inspection on demand by the division of construction and business services and any law enforcement agency having jurisdiction over the geographical area where the record is located. (c) A person's first violation of this section in a twelve (12) month period shall be subject to the enforcement procedures provided in Chapter 103, Article III, of the Code, and each second and subsequent violation in a twelve (12) month period is subject to the enforcement procedures and penalties provided in section 103-3 of the Code. (G.0. 72, 2002, § 16; G.O. 63, 2009, § 187; G.O. 41, 2016, § 2; G.O. 78, 2019, § 6)
Source: Consolidated City of Indianapolis and Marion County, Revised Code (Municode Library, library.municode.com)URL: https://library.municode.com/in/indianapolis_-_marion_county/codes/code_of_ordinances?nodeId=TITIVBUCORELI_CH996PUVEHI_ARTIXMIREFetched: 10/27/2026

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