ADJUSTMENTS.
Austin City Code § 14-10-9
in effect§ 14-10-9 - ADJUSTMENTS.
(A) A user may apply to the director for an adjustment in the user's monthly transportation user fee if:
(1) the user disputes the category of land use used in calculating the fee for the owner's benefitted property; or
(2) the user believes the fee has been assessed in error.
(B) A user must apply for an adjustment under this section.
(C) The director may adjust the transportation user fee for a user who has applied for an adjustment under this section according to the director's best professional judgment.
(D) A user who disagrees with a determination of the director under this section may apply for a hearing. The director shall designate a hearing officer with authority to hold the hearing. The user requesting the hearing shall have the burden of proof. On completion of the hearing, the hearing officer shall recommend a disposition of the matter to the director who may revise or reinstate the original determination.
(E) If, after a hearing, a user disagrees with a determination of the director under this section, the user may appeal to the council. An appeal under this subsection must be filed with the city clerk no later than the 15th day after the date of the director's determination. If the council does not take action on the appeal by the 45th day after the date the appeal is filed, the director's determination is final.
(F) A user may not receive a refund resulting from an adjustment under this section except for a fee paid during the two years immediately preceding the date the user applied for the adjustment. This subsection does not apply to an adjustment applied for on or before May 22, 2000.
Source: 1992 Code Section 15-6-9; Ord. 031204-12; Ord. 031211-11.
Source: City of Austin, City Code and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/tx/austin/codes/code_of_ordinances?nodeId=TIT14USSTPUPR_CH14-10TRUSFE_S14-10-9ADFetched: 10/27/2026