Equipment and Operation

Metropolitan Code of Nashville and Davidson County tit. 6, div. I, ch. 6.72, art. III

in effect

Metropolitan Code of Nashville and Davidson County § 6.72.200 Vehicle to display company name, color scheme insignia and numbering—Restrictions.

6.72.200 - Vehicle to display company name, color scheme insignia and numbering—Restrictions. A. Each taxicab shall bear on the outside of each front door, in painted letters not less than three inches in height, the name of the company and may, in addition, bear an identifying design which has been approved by the metropolitan transportation licensing commission. B. No vehicle covered by the terms of this chapter shall be licensed which bears a color scheme, identifying design, monogram or insignia which, in the opinion of the metropolitan transportation licensing commission, conflicts with or imitates any color scheme, identifying design, monogram or insignia used by a vehicle or company in such manner as to be misleading or such that it tends to deceive or defraud the public. C. If, after a certificate of public convenience and necessity has been issued for a taxicab under this chapter, the color scheme, identifying design, monogram or insignia thereof is changed so as to be, in the opinion of the metropolitan transportation licensing commission, in conflict with or imitate any color scheme, identifying design, monogram or insignia used by any other person, owner or operator, in such manner as to be misleading or such that it tends to deceive the public, the certificate of or certificate covering such taxicab shall be suspended or revoked. D. Each taxicab shall bear on the rear and on each side, in painted numbers not less than three inches in height, an identifying serial number assigned by the metropolitan transportation licensing commission. (Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.210 Liability insurance agreement.

6.72.210 - Liability insurance agreement. A. All taxicab companies shall be required to maintain a copy of a commercial automobile liability insurance agreement for each taxicab operated under their certificate in an amount set by the commission and must be able to provide a copy to the commission staff immediately upon request. B. Effect of no insurance. The failure of a holder to maintain continuous coverage of insurance as required by this section or to ensure that coverage is maintained shall be sufficient cause for revocation of the certificate of public convenience and necessity. The holder of the certificate of public convenience and necessity shall quarterly certify to the commission director that they maintain current endorsements as to each permitted driver and taxicab pertaining to said certificate holder's certificate or that they ensure that such endorsements are maintained, and shall promptly make all such documentation available to the commission director upon request. C. These agreements shall place the vehicles operated under their certificate in the taxicab company's complete possession and control during all periods during which the vehicles is operated for hire, is available for hire, or is operated in furtherance of the certificate holder's business. The certificate holder shall assume complete liability for each and every vehicle operated under its certificate during all periods during which the vehicle is operated for hire, is available for hire, or is operated in furtherance of the certificate holder's business. (Ord. BL2016-329 §§ 41, 42, 2016; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.220 Duty to render service—Business requirements.

6.72.220 - Duty to render service—Business requirements. A. All persons engaged in the taxicab business within the area of the metropolitan government, under the provisions of this chapter shall render service in accordance with the chapter to any member of the public desiring to use taxicabs. B. Holders of certificates of public convenience and necessity shall maintain a fixed, central place of business within the metropolitan government area. Such businesses shall also provide service twenty-four hours a day for the purpose of receiving calls and dispatching cabs. C. Holders of certificates of public convenience and necessity shall answer all calls for services within the area of the metropolitan government within a reasonable time. If service cannot be rendered within a reasonable time, the holders of certificates shall then notify the prospective passengers of how long it will be before such call can be answered and give the reason therefore. D. Any holder of certificates of public convenience and necessity who refuses to accept a call anywhere within the area of the metropolitan government at any time when such holder has available cabs, or who shall fail or refuse to give overall service, shall be deemed in violation of this chapter, and the certificate granted to such holder may be suspended or revoked at the discretion of the metropolitan transportation licensing commission. (Ord. BL2009-417 § 1, 2009; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.230 Daily manifests.

6.72.230 - Daily manifests. A. Every taxicab driver shall maintain a written or electronic daily manifest upon which is recorded all trips made each day, showing the time and place of origin and destination of each trip and the amount of fare and number of passengers. All such completed manifests shall be returned to the cab owner by the driver at the conclusion of his tour of duty each day. The forms for each manifest shall be furnished to the driver by the cab owner and shall be of a character approved by the metropolitan transportation licensing commission staff. B. Every cab owner shall retain and preserve all drivers' manifests for the previous twelve months in a safe place, and such manifests shall be available to the metropolitan transportation licensing commission. (Ord. BL2016-329 § 43, 2016; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.240 Inspection and maintenance of vehicles—Compliance required.

6.72.240 - Inspection and maintenance of vehicles—Compliance required. A. It shall be unlawful to drive or to cause to be driven any taxicab that does not have a current inspection compliance decal approved by the metropolitan transportation licensing commission director and issued by the certificate holder. Certificate holders shall cause the decals of any permitted vehicles which may be removed from service to be removed and returned to the metropolitan transportation licensing commission staff. Circumstances under which e-decals may be used or under which the decals may be removable rather than permanently affixed, if any, may be determined by the metropolitan transportation licensing commission by rule. B. All vehicles shall be maintained in a safe and sanitary condition at all times and shall always be maintained in first class mechanical condition. C. All safety, noise, and antipollution requirements specified by the United States Government and the state shall be complied with at all times. D. The brakes shall always be kept in safe and proper working order. E. All vehicles shall be air-conditioned and equipped with interior and exterior rearview mirrors, windshield washers, and two-speed windshield wipers, proper headlights and tail lights that shall be in operation from one-half hour after sunset to one-half hour before sunrise when the vehicle is in operation. F. Every vehicle operating under this chapter shall annually undergo a detailed mechanical inspection conducted by an approved mechanic to determine if the vehicle conforms to the standards set out by the metropolitan transportation licensing commission. A safety certificate form, when completed by an approved mechanic, shall be provided to the commission director within thirty days of the inspection. G. The certificate holder shall be responsible for ensuring that the mechanical inspection includes, but is not limited to, the following: 1. Vehicle identification number; 2. Headlights; 3. Tail lights; 4. Brake lights; 5. Turn signal lights: 6. License plate lights; 7. Horn; 8. Two-speed windshield wipers; 9. Interior and exterior rear vision mirrors; 10. Air conditioner; 11. Tires; 12. Muffler and tail pipe; 13. Condition of the body, fenders, paint, and interior; 14. Compliance with current state and local vehicle registration requirements, as applicable, as more specifically set forth in the rules and regulations adopted by the metropolitan transportation licensing commission; 15. Mileage; 16. Steering; 17. Brakes, including foot and emergency; 18. Seat belts; 19. Windshield; 20. Rear windows and other glass; 21. Doors; and 22. Speedometer. H. In addition to the review of submitted annual reports, all taxicabs permitted under this chapter are subject to random inspection and testing by the metropolitan transportation licensing commission staff pursuant to rules and regulations adopted by the metropolitan transportation licensing commission to assure that they are in compliance with the terms of this chapter and the rules and regulations of the metropolitan transportation licensing commission. I. If, as a result of the inspection or test, any taxicab is found not in compliance, the holder shall be notified of the defects observed, and he shall correct same to the satisfaction of the metropolitan transportation licensing commission staff, in compliance with the rules and regulations adopted by the metropolitan transportation licensing commission. Any taxicab that is the subject of this notification shall not be operated on any street of the city until it has been re-inspected and determined to be in compliance with the requirements of inspection. The metropolitan transportation licensing commission director and any employee to whom he may designate the duty of inspection of taxicab shall be given ready access to the taxicab. (Ord. BL2016-329 § 44, 2016; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.245 Vehicle age limit.

6.72.245 - Vehicle age limit. A. No vehicle operated as a taxicab shall be more than fifteen years old. By the end of December 31st of each year, automobiles at the end of their fifteenth year must be taken out of service or replaced. The commission shall establish, by its rules, a procedure by which an affected vehicle owner may seek a waiver under this rule. The commission may also, by rule, provide for a waiver of this rule for classic automobiles and provide for a definition for classic automobiles. B. The commission may by rule establish additional criteria under which vehicles enter and are removed from service. (Ord. BL2019-1656 § 1, 2019; Ord. BL2016-329 §§ 45, 46, 2016; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.250 Rate schedule.

6.72.250 - Rate schedule. A. No owner or driver of a taxicab shall charge a greater sum for the use of a taxicab than the rates set below: 1. The metropolitan transportation licensing commission may establish by rule maximum and minimum rates, authorize flat fares and minimum meter actuation rates. 2. The metropolitan transportation licensing commission may establish by rule an additional charge for waiting time. Waiting time shall be charged only for stops or delays caused or requested by the passenger(s) and shall not apply to stops or delays due to any other cause. B. The metropolitan transportation licensing commission shall furnish rate cards to the holders of certificates of public convenience and necessity. The rate cards shall be displayed conspicuously in the rear compartment or interior of the vehicle in such a position that it can be read easily by the occupants of the vehicle. Failure to display the rate card in a conspicuous manner shall be grounds for revocation or suspension of the permit for operation of the taxicab in which the rate card was not properly displayed. C. The metropolitan transportation licensing commission may authorize a surcharge for special events in accordance with commission rules. D. The metropolitan transportation licensing commission may authorize a temporary fuel surcharge in accordance with commission rules. Any temporary fuel surcharge imposed by the transportation licensing commission pursuant to this subsection shall not exceed six months in duration and shall not exceed five percent of the taxicab rates charged. E. The metropolitan transportation licensing commission may establish by rule a taxicab interior cleaning and restoration fee. (Ord. BL2016-329 §§ 47—51, 2016; Amdt. 1 to Ord. BL2006-1063 § 1, 2006; Ord. BL2006-1063 § 1, 2006; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.260 Rate changes—Display in vehicle.

6.72.260 - Rate changes—Display in vehicle. Each taxicab company shall be required to file with the metropolitan transportation licensing commission a list of their rates thirty days prior to any change and there shall not be more than one rate charged by any one taxicab, with the exception of a senior citizen or handicapped discount or as provided in Section 6.72.450 of this Code. The rate charged by each taxicab shall be the same as that on file with the metropolitan transportation licensing commission and shall be posted conspicuously within the taxicab. (Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.265 Taximeters.

6.72.265 - Taximeters. A. All taxicabs operated under the authority of this chapter shall be equipped with taximeters or smart taximeters fastened in front of the passengers, visible to them at all times day and night. After sundown, the face of the taximeter or smart taximeter shall be illuminated. Taximeters or smart taximeters shall be operated mechanically by a device of standard design and construction, operated either from the transmission or from one of the front wheels by a flexible and permanently attached driving mechanism. Smart taximeters shall be operated by a system of hardware and software that integrates a taximeter and other components together to perform functions required by this chapter. Each taximeter or smart taximeter shall denote when the vehicle is employed and when it is not employed. It shall be the duty of the driver to activate such taximeter or smart taximeter into a recording position at the beginning of each trip and to deactivate such taximeter or smart taximeter into a non-recording position at the termination of each trip. B. Taximeters or smart taximeters shall be subject to inspection by the taxicab inspectors. Any inspector is authorized, either on complaint of any person or without such complaint, to inspect any meter, and upon discovery of any inaccuracy, to notify the person operating such taxicab to cease operation. Such taxicab shall be kept off the highways until the taximeter or smart taximeter is repaired and in required working condition to the satisfaction of the inspector. C. Taximeters shall be inspected, tested and sealed at least once every year by a taximeter company approved by the metropolitan transportation licensing commission. The commission shall establish rules setting forth the criteria by which taximeter companies may apply for approval. Smart taximeters shall be inspected at least once every year by the executive director of the commission or his/her designee. (Ord. BL2025-812 § 3, 2025; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.270 Payment of fare and receipts.

6.72.270 - Payment of fare and receipts. A. Payment of fare. The driver of any taxicab shall provide the passenger with the option of paying the fare by cash, debit card or major credit card. For purposes of this section, the term "major credit card" means a Visa, MasterCard, American Express, Discover and Diner's Club card. B. The driver of any taxicab shall, upon request by the passenger, provide a receipt for the amount charged, either by a mechanically printed receipt or by a specifically prepared receipt, on which shall be the name of the taxicab company, taxicab number and driver name, the amount of meter reading or charges, the points of trip origin and final destination, and the date of transaction. (Ord. BL2016-329 §§ 52, 53, 2016; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.280 Operating records and reports.

6.72.280 - Operating records and reports. A. Every holder of a certificate of public convenience and necessity shall keep accurate records of receipts of operation, operating and other expenses, expenditures and such other operating information as may be required by the metropolitan transportation licensing commission. Every such holder shall, for a period of twelve months, or such period as may otherwise be set by the commission, maintain the records containing such information and other information required by this chapter at a place readily accessible for examination by the metropolitan transportation licensing commission. B. Every holder of a certificate of public convenience and necessity shall keep accurate daily records of the drivers and vehicles on duty, including the times in and out of service. The forms utilized shall include information required by the metropolitan transportation licensing commission. (Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.290 Accidents.

6.72.290 - Accidents. A. All accidents arising from or in connection with the operation of taxicabs which result in death or injury to any person, EMT services, tow services or in damage to any vehicle, or to any property in an amount exceeding the sum of two thousand dollars shall be reported to the metropolitan transportation licensing commission on a form to be furnished by the commission within seventy-two hours from either the time of the occurrence necessitating EMT or tow services or upon obtaining an estimate of the property damage. Any taxicab damaged in an accident may not be returned to service until an approved safety inspection is completed by the certificate holder. B. A taxicab driver operating a taxicab at the time of an accident involving bodily injury or death is required to report for a drug screen, within twenty-four hours from the time of occurrence, at a testing site designated by the metropolitan transportation licensing commission. Failure to report for such a screen may result in revocation of the taxicab driver's permit. C. A taxicab damaged in an accident, but still operable without placing the driver or passengers at risk, must be repaired within two weeks of the accident or removed from operation until repaired. (Ord. BL2016-329 § 54, 2016; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.300 Taxicab stands—Prohibited vehicles.

6.72.300 - Taxicab stands—Prohibited vehicles. Private vehicles, taxicabs not in service or other vehicles for hire shall not at any time occupy the space upon the streets that have been established as taxicab stands. (Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.310 Taxicab stands—Established—Regulations.

6.72.310 - Taxicab stands—Established—Regulations. A. The metropolitan transportation licensing commission is authorized and empowered to and shall establish taxicab stands upon the streets of the metropolitan government in such places as, in its discretion, it deems proper. The commission is further authorized to eliminate any taxicab stands now in use or later established. The traffic and parking commission shall make an investigation of the traffic conditions at such places and shall thereafter file their written recommendations with the metropolitan transportation licensing commission. B. Public or Open Stands. Any taxicab stand established in accordance with subsection A of this section shall be a public or open stand available to all licensed taxicabs. A passenger has the right to select a cab of his choice or preference at any such stand. C. Prohibited Conduct. It is unlawful for any person to obstruct or interfere with the free use and enjoyment of any public or open taxicab stand by any licensed taxicab. (Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.320 Passengers—Maximum number.

6.72.320 - Passengers—Maximum number. No driver or certificate holder shall permit more persons to be carried in a taxicab as passengers than the manufacturer's rated seating capacity of the taxicab. (Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.330 Passengers—Additional passengers permitted when—Charges.

6.72.330 - Passengers—Additional passengers permitted when—Charges. A. No taxicab driver shall permit any other person, except as otherwise provided in this chapter, to occupy or ride in such taxicab unless the person first employing the taxicab shall consent to the acceptance of additional passengers. B. A charge for additional passengers, not to exceed one dollar per passenger, when such passengers are accompanying the original passenger and proceeding to the same destination, may be collected. If an additional passenger rides beyond the original passenger's destination, he or she shall be charged only for the additional distance so traveled. (Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.340 Passengers—Receiving and discharging by drivers.

6.72.340 - Passengers—Receiving and discharging by drivers. Drivers of taxicabs shall not receive or discharge passengers upon the roadway, but shall pull to the extreme right-hand side of the road or to the sidewalk and there receive or discharge passengers, except upon one-way streets where passengers may be discharged at either side of the roadway in the absence of a sidewalk. As an exception, when access to curb space is blocked by parked vehicles, drivers may pull to the extreme right-hand lane, and stop to expeditiously receive or discharge passengers from the right side of the vehicle. Nothing in this section shall be construed to permit the parking of a vehicle at any place where parking is otherwise restricted or prohibited. (Ord. BL2006-1062 § 1, 2006; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.350 Passengers—Refusal to pay legal fare.

6.72.350 - Passengers—Refusal to pay legal fare. It is unlawful for any person to refuse to pay the legal fare for any of the services mentioned in this chapter after having hired the same, and it is unlawful for any person to hire any such vehicle with intent to defraud the person hired of the value of such service. (Ord. BL2025-812 § 4, 2025; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.360 Refusal to carry orderly passengers.

6.72.360 - Refusal to carry orderly passengers. No taxicab driver may refuse or neglect to convey any orderly person or persons, upon request, unless currently employed or unless the taxicab driver has reason to believe that the person is engaged in a violation of federal, state or local laws or has reasonable basis to fear injury to him or herself. (Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.365 Disposition of disorderly passengers.

6.72.365 - Disposition of disorderly passengers. Drivers shall act in a reasonable manner in dealing with disorderly passengers. (Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.370 Soliciting passengers.

6.72.370 - Soliciting passengers. No taxicab driver shall solicit passengers for a taxicab, except when sitting in the driver's compartment of such taxicab or while standing immediately adjacent to the curb. The driver of any taxicab shall remain in the driver's compartment or immediately adjacent to his vehicle at all times when such vehicle is upon the public streets; except that, when reasonably necessary, a driver may be absent from his taxicab for not more than ten consecutive minutes; provided further, that nothing herein contained shall be held to prohibit any driver from alighting to the street or sidewalk for the purpose of assisting passengers into or out of such vehicle. (Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.390 Soliciting business.

6.72.390 - Soliciting business. No driver of a taxicab shall offer any compensation of whatever form to any person or entity in exchange for the direction or recommendation of passengers to that driver's taxicab. (Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.400 Prohibited manner of soliciting.

6.72.400 - Prohibited manner of soliciting. No taxicab driver shall solicit patronage in a loud or annoying tone of voice or in any manner annoy any person or obstruct the movement of any persons, or follow any person for the purpose of soliciting patronage. (Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.405 Map requirement.

6.72.405 - Map requirement. All taxicabs operated under the authority of this chapter shall carry or keep electronically a current map of Metropolitan Nashville and Davidson County in a place immediately accessible to the driver. (Ord. BL2025-812 § 5, 2025; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.410 Toplight required.

6.72.410 - Toplight required. All taxicabs operated under the authority of this chapter shall be equipped with a toplight of standard design and construction on the roof of the vehicle, visible to potential passengers at all times of day and night. Each toplight shall be illuminated when a taxicab is available for hire, and turned off when a taxicab is in service. It shall be the duty of the driver to activate such toplight at the beginning of each trip and to deactivate such toplight at the termination of each trip. (Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.415 Driver appearance.

6.72.415 - Driver appearance. A. Every taxicab driver, while on duty, shall keep a clean and well-groomed appearance, and shall be dressed in compliance with those rules adopted by the commission. B. [Reserved.] (Ord. BL2016-329 § 55, 2016; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.420 Advertising on vehicles.

6.72.420 - Advertising on vehicles. Subject to the rules and regulations of the metropolitan transportation licensing commission, it shall be lawful for any person owning or operating a taxicab or other motor vehicle for hire to permit advertising matter to be affixed to or installed in or on such taxicabs or motor vehicles for hire. Bumper stickers are prohibited. (Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.425 Vehicle safety devices.

6.72.425 - Vehicle safety devices. All taxicabs must have a global positioning system (GPS) installed or immediately accessible to the driver electronically. Subject to the rules and regulations of the metropolitan transportation licensing commission, it shall be lawful for any person owning or operating a taxicab or motor vehicle for hire to permit safety devices, including shields, alarms, cameras, and cash boxes to be affixed to or installed in or on such taxicabs or motor vehicles for hire. (Ord. BL2025-812 § 6, 2025; Ord. BL2016-329 § 56, 2016; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.430 Prohibited acts by driver.

6.72.430 - Prohibited acts by driver. A. No taxicab driver shall engage in illegally selling intoxicating liquors or controlled substances, or soliciting business from any house of ill repute or use his or her vehicle for any purpose other than the transporting of paying passengers. B. No taxicab driver shall engage in abusive language or conduct, including, but not limited to, cursing, verbal insults or derogatory comments or gestures in the presence of passengers. C. While on duty, no taxicab driver shall be under the influence or engaged in the consumption of any intoxicant, including, but not limited, to alcoholic beverages. D. No taxicab driver shall work more than sixteen driving hours in the aggregate during any twenty-four hour period, and such driver shall not begin to drive unless he or she has had at least eight consecutive hours of rest immediately prior to doing so. The certificate holder is responsible, in conjunction with the driver, to ensure compliance with this requirement. E. No taxicab driver shall drive any other than the shortest and most direct route in transporting a passenger from the point of pick-up to the point of destination, unless otherwise requested by the passenger. F. No driver shall fail to comply with all state, local and federal laws. (Ord. BL2016-329 § 57, 2016; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.435 Taxicab passenger's bill of rights.

6.72.435 - Taxicab passenger's bill of rights. A. All taxicab passengers within the area of the metropolitan government shall have the following rights: 1. A professional driver who is licensed and knowledgeable about major routes, destinations, and attractions in Nashville and Davidson County; 2. A driver who knows and obeys all traffic laws and ordinances related to taxicabs; 3. A driver who is courteous while providing passenger assistance and a safe ride; 4. A quality taxicab that is mechanically free of problems and is clean both in the passenger areas as well as the trunk area; 5. Smoke- and incense-free air while in the taxicab; 6. A silent trip without the driver engaging in personal wireless telephone calls; 7. Air conditioning and heat upon request; 8. Direct the destination and the route to be traveled; 9. The right to refuse to tip; and 10. A receipt upon request. B. Effective December 1, 2004, the information including in subsection A shall be posted in each taxicab in plain view of all passengers, and shall include the telephone number of the transportation licensing commission. (Amdt. 2 to Ord. BL2021-921 § 2, 2021; Amdt. 1 to Ord. BL2021-921 § 2, 2021; Ord. BL2021-921 § 2, 2021; Amdt. 1 with Ord. BL2004-351 § 1, 2004)

Metropolitan Code of Nashville and Davidson County § 6.72.440 Taxicab driver's bill of rights.

6.72.440 - Taxicab driver's bill of rights. Taxicab drivers have the right to: A. Refuse or discharge any passenger for disorderly or verbally abusive behavior, B. Refuse any passenger who is involved in any illegal activity, C. Discharge any passenger who becomes dangerous and causes harm to others, D. Refuse a fare which could lead the driver into a dangerous situation, E. Disallow any smoking or drinking in the taxicab, F. Collect the exact fee as determined from the taximeter or flat-rate flee plan, G. Know the exact destination of the passenger before embarking on the trip. (Ord. BL2016-329 §§ 58, 59, 2016; Ord. BL2000-325 § 1 (part), 2000)

Metropolitan Code of Nashville and Davidson County § 6.72.445 Inspectors to observe conduct—Reporting or citing violations.

6.72.445 - Inspectors to observe conduct—Reporting or citing violations. The taxicab inspectors of the metropolitan government are authorized and shall observe and evaluate the conduct of holders of certificates of public convenience and necessity and drivers operating under this chapter. Upon discovering a violation of the provisions of this chapter, the inspector shall either report the same to the metropolitan transportation licensing commission or its director which shall order or take appropriate action, or issue a citation as authorized under [Section] 6.72.500. (Ord. BL2016-329 § 60, 2016)

Metropolitan Code of Nashville and Davidson County § 6.72.450 Contract rates.

6.72.450 - Contract rates. Nothing contained herein shall prevent a holder of a certificate of public convenience and necessity from making a contractual agreement with a company, agency, or organization to furnish transportation for employees, associates, clients, customers or members at a rate that is based on mileage, number of passengers, number of service hours, number of trips, number of passenger hours, weekly or monthly fees, or any other reasonable and calculable basis, irrespective of the mileage charges, minimum charges, and waiting charges contained in this chapter or the certificate holder's filed rates for ordinary radio-dispatch, taxicab stand, personal call or hailed service. Such a contractual agreement that provides for rates that differ from the rates ordinarily charged by the taxicab operator must be recorded upon a written document that is legally executed by all parties and kept on file at the certificate holder's place of business subject to inspection at any reasonable time by the metropolitan transportation licensing commission. (Ord. BL2000-325 § 1 (part), 2000)

Source: Metropolitan Government of Nashville and Davidson County, Metropolitan Code and Charter (Municode Library, library.municode.com)URL: https://library.municode.com/tn/metro_government_of_nashville_and_davidson_county/codes/code_of_ordinances?nodeId=CD_TIT6BULIRE_DIVIGERE_CH6.72TA_ARTIIIEQOPFetched: 10/28/2026