REQUEST PROCESS.
Austin City Code § 2-14-11
in effect§ 2-14-11 - REQUEST PROCESS.
(A) A request for an accommodation may be submitted at any time the accommodation may be necessary to afford an individual with a disability an equal opportunity to use and enjoy a dwelling.
(B) A request must be submitted in writing to the director.
(C) If an eligible individual needs assistance to make a request for an accommodation, the director will provide assistance including, but not limited to, transcribing a verbal request into a written request.
(D) A request must include, at a minimum, the following information:
(1) name and address of the applicant requesting the accommodation;
(2) name and address of each property owner, if not the same as the applicant;
(3) address of the property for which the accommodation is requested;
(4) date of the request;
(5) description of the requested accommodation and the requirement for which accommodation is sought; and
(6) reason the requested accommodation may be necessary for each individual with the disability to use and enjoy the dwelling.
(E) An eligible individual is not required to pay a fee for an accommodation request.
(F) An eligible individual may request an expedited review of the accommodation request.
Source: Ord. No. 20160204-046, Pt. 1, 2-15-2016.
Source: City of Austin, City Code and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/tx/austin/codes/code_of_ordinances?nodeId=TIT2AD_CH2-14REAC_ART2PR_S2-14-11REPRFetched: 10/27/2026