SEWER CONNECTIONS AND USER CHARGES

Charlotte City Code ch. 23, art. II

in effect

Charlotte City Code § 23-41 Systems operations.

Sec. 23-41. - Systems operations. The sewage treatment and disposal facilities and sewage collection system shall be operated as, and considered to be, a single, integrated system. Any revenue collected by Charlotte Water shall be sufficient to meet: (i) the annual principal and interest payable and any associated fees on the debt incurred for construction of the sewer system and associated infrastructure; and (ii) the amount necessary for repairs, maintenance and operation of the system. (Ord. No. 5230, § 1(Exh. A), 10-28-2013; Ord. No. 464, § 1, 1-23-2023)

Charlotte City Code § 23-42 Application for service.

Sec. 23-42. - Application for service. Sewer service connections will be made to premises abutting on streets having sewer mains, upon application being made by the owner, or lessee, or the authorized agent of the property to be benefitted, and upon compliance with all requirements of CMUD. (Ord. No. 5230, § 1(Exh. A), 10-28-2013)

Charlotte City Code § 23-43 Conditions and charges for service connection and repairs.

Sec. 23-43. - Conditions and charges for service connection and repairs. The sewer service connections within the street right-of-way belong solely to the property owner and are the responsibility of the property owner or occupant and are subject to the following: (1) The applicant shall designate with a marker the location of a new sewer service connection prior to the beginning of work. Where the lowest elevation of plumbing in the building is lower than the rim elevation of the nearest upstream manhole, the property owner is responsible for the installation, repair and maintenance of a backwater valve, as required by the applicable plumbing code. (2) The charges for making a four-inch or smaller sewer service connection shall be arrived at in accordance with the water and sewer rate methodology documents and set forth in the schedule of current rates, fees and charges. (3) The charges for making sewer service connections larger than four inches, or where manholes or creek crossings are required, will be determined according to the following procedure: Upon application for a sewer service connection, a design study will be made by CMUD personnel to determine the cost to furnish the requested service. Payment of the determined cost is required prior to any construction work by CMUD. (4) The property owner or user shall not perform, direct or permit the performance of any maintenance work within the street right-of-way. Maintenance work required within the street right-of-way shall be performed by CMUD. a. For sewer laterals that are unserviceable and are deemed to be a health hazard, CMUD will bear the costs to repair or replace the service. CMUD will also bear the cost of repairs due to trees existing within the street right-of-way, rodent problems and inflow and infiltration of extraneous waters. b. The property owner or user will be charged the actual costs of labor, equipment and materials for repairs to service connections where it is determined by CMUD that actions by the property owner or user have necessitated repairs to the service connection. (Ord. No. 5230, § 1(Exh. A), 10-28-2013)

Charlotte City Code § 23-44 Responsibility for repair of plumbing appliances and private sewer lines.

Sec. 23-44. - Responsibility for repair of plumbing appliances and private sewer lines. (a) If any plumbing appliance becomes defective or out of repair in any manner, the plumbing appliance shall immediately be restored to proper working order or replaced with a properly working appliance. (b) If any private sewer line becomes out of repair or clogged, the private sewer line shall be repaired or cleared of any obstruction by the property owner or occupant of the premises. (c) Except as provided in section 23-43, the cost of any repair or replacement required by this section shall be at the expense of the property owner or occupant. (Ord. No. 5230, § 1(Exh. A), 10-28-2013)

Charlotte City Code § 23-45 Control and maintenance of meters or measuring devices.

Sec. 23-45. - Control and maintenance of meters or measuring devices. All meters or other measuring devices installed or required to be used under this article shall be under the control of CMUD, except as provided in subsection 23-86(a). The owner of the property where the measuring device is installed shall be responsible for its maintenance and safekeeping, and all maintenance and repairs will be made at the owner's expense, including, without limitation, such calibrations as may be required by CMUD. (Ord. No. 5230, § 1(Exh. A), 10-28-2013)

Charlotte City Code § 23-46 Description of service user charges for users of CMUD water not discharged into CMUD sewer system.

Sec. 23-46. - Description of service user charges for users of CMUD water not discharged into CMUD sewer system. (a) If a customer is charged for sewer service and uses water from the CMUD water distribution system that is not discharged into the CMUD sewer system for an industrial or commercial purpose, the quantity of water so used, and not discharged into the sewer system, shall be excluded from the calculation of the sewer service charge, provided the quantity of water so used and not discharged into the CMUD sewer system is measured by a device which is approved by CMUD and is installed and maintained at the owner's expense and provided that the water supply of such property is metered, and the owner pays for such water at the current metered rate. (b) The sewer customer will pay a user charge based on water consumption. The charge is computed according to the water and sewer rate methodology documents using the quantity of water actually discharged into the CMUD sewer system. If, in the opinion of CMUD, it is not practical to install a measuring device to determine the quantity of water discharged into the sewer system, CMUD may calculate the percentage of metered water discharged into the sewer system. The quantity of water used to determine the sewer service charge shall be the percentage so calculated of the quantity measured by the water meter. (c) Any dispute as to such calculation shall be submitted to the city manager after notice of the estimate is received. The city manager's decision on the matter shall be final. (Ord. No. 5230, § 1(Exh. A), 10-28-2013)

Charlotte City Code § 23-47 Maintenance and extension of system.

Sec. 23-47. - Maintenance and extension of system. The sewer system shall be maintained by CMUD and extended and enlarged from time to time, in accordance with applicable law. (Ord. No. 5230, § 1(Exh. A), 10-28-2013)

Charlotte City Code § 23-48 Requirements for uncovering or connecting to public sewer.

Sec. 23-48. - Requirements for uncovering or connecting to public sewer. It shall be unlawful for any person to uncover any portion of the CMUD sewer system for any purpose or to make connection with the CMUD sewer system, except with the consent and under the supervision of CMUD. No connection with the main sewer trunk lines shall be made without a special permit. It shall be the duty of CMUD to ensure full compliance with this section in relation to connections. (Ord. No. 5230, § 1(Exh. A), 10-28-2013)

Source: City of Charlotte, Code of Ordinances and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/nc/charlotte/codes/code_of_ordinances?nodeId=PTIICOOR_CH23WASEINWADIRE_ARTIISECOUSCHFetched: 10/27/2026