Adjustment of charges, appeal.
Oklahoma City Municipal Code § 6-105
in effect§ 6-105. - Adjustment of charges, appeal.
Any utility customer who considers the Medical Service Program charges applicable to their living unit to be erroneous because said utility customer opted out of the program, may request review of the charges by the City's Utilities Department. Additionally, any landlord or multifamily residential utility customer who encounters special circumstances that would justify modifying the number of occupied living units determined in accordance with the provisions of Section 6-102 (such as fire, Act of God, or renovations), may request review thereof by the City's Utilities Department. Any other problems experienced by the utility customer with regard to their EMSAcare benefits shall be referred to the Chief Executive Officer of EMSA or their designee. The determination by said Chief Executive Officer or designee may be appealed to the EMSA Board of Trustees by written notice of appeal filed with the EMSA Board of Trustees within ten (10) days of the Chief Executive Officer's or designee's determination. Any problems experienced by the utility customer with regard to their services, excluding personnel actions, provided by The City of Oklahoma City as supplemental ambulance service provider pursuant to a contract for special arrangements with EMSA shall be referred to the City Manager or designee. The determination by the City Manager or designee may be appealed to the City Council by written notice of appeal filed with the City Clerk within ten (10) days of the City Manager's or designee's determination.
(Ord. No. 23765, § 2, 12-16-08; Ord. No. 24978, § 1, 9-23-14; Ord. No. 27441, § 1, 9-26-23)
Source: City of Oklahoma City, Municipal Code and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/ok/oklahoma_city/codes/code_of_ordinances?nodeId=OKMUCO2020_CH6AMCO_ARTIIMESEPR_S6-105ADCHAPFetched: 10/28/2026