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NOTICE OF CUSTOMER CANCELLATION.

Austin City Code § 15-9-39
in effect
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§ 15-9-39 - NOTICE OF CUSTOMER CANCELLATION. (A) If a customer vacates a service address, the customer must give the City notice before the date the customer wants utility service to be disconnected. (B) A customer is responsible for utility service provided by the City to the customer's service address until the later of the date that the City: (1) receives notice of cancellation; (2) disconnects service; or (3) closes the customer's account. Source: 2003 Code Section 15-9-141; 1992 Code Section 18-4-215; Ord. 040805-02.
Source: City of Austin, City Code and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/tx/austin/codes/code_of_ordinances?nodeId=TIT15UTRE_CH15-9UTSERE_ART3UTSE_S15-9-39NOCUCAFetched: 10/27/2026

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