Complaint procedure.

Charlotte City Code § 12-30

in effect

Sec. 12-30. - Complaint procedure. (a) Any person claiming a violation of article III or IV of this chapter may file with the conciliation division a sworn complaint stating that a violation has been committed, setting forth the facts upon which the complaint is based, and setting forth facts sufficient to enable the conciliation division to identify the person charged (referred to as "the respondent"). The conciliation division or a member of the conciliation division or the staff shall properly review the allegations of discriminatory practice set forth in the complaint and shall, within ten days, furnish the respondent with a copy of the complaint. The complaint must be filed within one year after the alleged violation occurs. The conciliation division or a member of the conciliation division or the staff shall initiate a review of the complaint within a reasonable time. (b) Not later than 30 days after the complaint is filed, unless for good reason the time is extended for an additional 30 days by the conciliation division, the conciliation division shall determine whether there is reasonable cause to believe that the respondent has violated article III or IV of this chapter. (c) If the conciliation division finds that there is no reasonable cause to believe the respondent has violated article III or IV of this chapter, the chairperson shall, within a reasonable time, inform the complaining party, the city attorney, and the respondent of the conciliation division's findings. (d) If the conciliation division finds that there is reasonable cause to believe the respondent has violated article III or IV of this chapter, the conciliation division may endeavor, by conference and conciliation with the respondent, to reach a voluntary elimination of the alleged, unlawful practice. The conciliation division, or any of its employees, shall not make public, without the written consent of the complaining party and the respondent, information concerning efforts in a particular case to voluntarily eliminate an alleged and unlawful practice by conference and conciliation. (e) If there is reasonable cause to believe that the respondent has violated article III or IV of this chapter and the alleged violation has not been voluntarily eliminated by conference and conciliation within a period of 90 days from the filing of the complaint, the complaint shall be referred to the city attorney for appropriate action after the complainant and respondent shall be so notified. (Code 1985, § 12-20; Ord. No. 115, § 2, 8-9-2021)

Source: City of Charlotte, Code of Ordinances and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/nc/charlotte/codes/code_of_ordinances?nodeId=PTIICOOR_CH12HURE_ARTIICHCKCORECO_S12-30COPRFetched: 10/27/2026