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COLLECTION OF TAX

SJ-MC tit. 4, ch. 4.52, pt. 3
in effect

San José Municipal Code § 4.52.300 Tax billing.

4.52.300 - Tax billing. A. The tax imposed by this chapter shall be billed to the telephone subscriber by the service supplier with its regular bill or as otherwise in accordance with the service supplier's normal billing procedures, and service suppliers shall collect such taxes as are remitted from telephone subscribers so billed on behalf of the City of San José. Each service supplier shall hold in trust for the account of the city until payment is made to the city the amounts collected as taxes pursuant to this chapter. B. The tax required to be collected by service suppliers under this chapter shall be added to the service supplier's billings to subscribers. The tax shall be stated separately as the City of San José "Telephone Line Tax" on billings by service suppliers whose billing systems, as presently configured, are capable of such programming, and the director may enter into such administrative agreements as may be required to accommodate appropriate billing of the tax as provided in Section 4.52.390. Where authorized by federal or state law, the director may require reasonable modifications to a service supplier's billing system platform to accommodate requirements of this subsection provided an administrative agreement for recovery of all one-time costs incurred by the service supplier to comply is executed as allowed by Section 4.52.390 of this chapter. C. The duty to collect the tax from a telephone subscriber shall commence on April 1, 2009; provided that, however, within ten business days of the effective date of the ordinance enacting this chapter, the director shall provide service suppliers with written notice of their responsibility to bill and remit taxes collected. In the event that notice is not sent within ten business days of the effective date of this chapter, service suppliers' duty to bill and remit taxes collected shall commence no later than ninety days after receipt of notice from the city. D. Service suppliers shall not be liable to any telephone subscriber for billing, collecting or remitting the tax on behalf of the city and service suppliers shall not be responsible for investigating the validity of the tax or assisting in the refunding of any tax determined to be invalid or improperly imposed, pursuant to an administrative or judicial ruling, order or determination. (Measure J (Ord. 2008.1), adopted by electorate, 12-9-08; Ord. 29145.)

San José Municipal Code § 4.52.310 Tax payment.

4.52.310 - Tax payment. A. Tax revenues remitted to service suppliers by telephone subscribers shall be held for the city, and service suppliers shall remit the tax revenues collected to the director on a monthly basis on or before the 25th day of the month following the month in which they were collected. B. In the event a telephone subscriber makes partial payment of the tax imposed by this Chapter 4.52, which has accrued for the billing period, absent express written direction by the telephone subscriber identifying those charges in dispute, such partial payment shall be applied to satisfy, in order: (1) charges due and owing to the service supplier for services and products; (2) applicable federal, state, and local sales and use taxes; (3) authorized pass through expenses, costs and other charges for which the service supplier may be directly liable for payment to federal and state governments including, but not limited to, Universal Service Tax (USF) charges; and (4) charges for which service suppliers are acting as mere conduits for collection and remittance including the City of San José tax imposed by this Chapter 4.52. (Measure J (Ord. 2008.1), adopted by electorate, 12-9-08)

San José Municipal Code § 4.52.320 Liability for tax.

4.52.320 - Liability for tax. A. Any tax imposed on a telephone subscriber under the provisions of this chapter shall be deemed a debt owed by the telephone subscriber to the city until it has been paid to the city, except that payment to a service supplier is sufficient to relieve the subscriber from further liability for the tax. B. Any tax collected under the provisions of this chapter shall be deemed a debt owed to the City of San José by the person required to bill and remit such tax. C. With the exception of the requirement to bill telephone subscribers for the tax and to pursue the normal course of collection efforts for deficiencies in payment by telephone subscribers, nothing in this chapter shall impose any duty on a service supplier to enforce the collection of the tax hereinabove imposed. However, whenever a service supplier remits to the city funds collected as a tax imposed pursuant to this Chapter 4.52, the service supplier shall also provide the city with the name and address of any telephone subscriber who has not paid the tax for two (2) or more billing periods and shall state the amount of such tax remaining unpaid. A service supplier in compliance with this subsection shall, following the provision of its report, be relieved of any further duty under this chapter for billing and attempts to collect uncollected taxes from the telephone subscribers identified in the report identified in this subsection for the stated periods. The director may, at his or her discretion, then assume the responsibility to collect the taxes due for the stated periods, in which case, the director shall notify the telephone subscriber that the director has assumed the responsibility to collect the taxes due for the stated periods and may demand payment from the telephone subscriber of such taxes. D. A service supplier shall be obligated to bill and remit taxes collected consistent with the provisions of Sections 4.52.300 and 4.52.310. In the event a service supplier willfully refuses to bill or to remit those taxes collected in due course, the Service supplier shall be liable to the city in the amount of taxes that were to be collected, as determined by the director pursuant to Section 4.52.370. E. Any person owing money to the city, under the provisions of this chapter, shall be liable in any action brought in the name of the city for the recovery of such amount. (Measure J (Ord. 2008.1), adopted by electorate, 12-9-08)

San José Municipal Code § 4.52.330 Registration, reporting and remitting.

4.52.330 - Registration, reporting and remitting. A. Each service supplier providing telephone services to subscribers within the city shall register with the director, upon a form prescribed by the director, and shall set forth the name under which the service supplier transacts or intends to transact business, together with identification of the service supplier's registered agent for process, or such other agent the service supplier designates, to whom notices pursuant to this chapter shall be directed. All notices and communications required by this chapter must be directed to the agent designated in the service supplier's registration in order to be effective notice. B. Each service supplier shall, on or before the last day of each month, file a return with the director, on forms provided by the director, stating the amount of taxes collected by the service supplier during the preceding month. At the time the return is filed, the full amount of the tax collected shall be remitted to the director. The director may require additional readily attainable information in the return. Returns and remittances are due immediately upon cessation of business for any reason. C. Service suppliers must maintain records of taxes collected and remitted to the city for a period of at least three (3) years after the date the tax is remitted. (Measure J (Ord. 2008.1), adopted by electorate, 12-9-08)

San José Municipal Code § 4.52.340 Interest and penalties.

4.52.340 - Interest and penalties. A. Service suppliers. 1. Taxes collected from a telephone subscriber which are not remitted to the director by the service supplier by the due dates provided in this chapter, or taxes that a service supplier willfully refuses to bill or remit pursuant to Section 4.52.370, are delinquent. 2. Penalties for delinquency in remittance of any taxes collected pursuant to this Chapter 4.52 shall attach, and be paid by the service supplier required to remit, in accordance with the provisions of Section 1.17.130 of Chapter 1.17 of Title 1 of this Code. 3. The director shall have power to impose additional penalties upon service suppliers required to collect and remit tax amounts under the provisions of Section 1.17.140 for fraud or intentional material misrepresentation or omission in reporting or remitting up to one hundred percent (100%) of the amount of the taxes collected or as recomputed by the director. 4. Every penalty imposed under the provisions of this subsection shall become a part of the taxes required to be remitted to the city. 5. In addition to the penalties imposed in this subsection, interest shall be payable on any delinquency tax payment, in accordance with Section 1.17.150 of Chapter 1.17 of Title 1 of this Code. B. Extension of time. Upon receipt of a written request of a service supplier or telephone subscriber, and for good cause, the director may extend the time for filing any statement required pursuant to this chapter for a period of not to exceed forty-five (45) days, provided that the time for filing the required statement has not already passed when the request is received. No penalty for delinquent payment shall accrue by reason of such extension. Interest shall accrue during said extension at the rate set forth in Chapter 1.17 of Title 1, until paid. C. Waiver of penalties and interest. The director shall waive the first penalty of ten (10) percent imposed upon a service supplier if: 1. The service supplier applies to the director for such a waiver no later than thirty (30) days from the date the remittance was due to the city; and 2. The service supplier has made timely payments for (a) the five (5) years immediately prior to the date the remittance was due to the city; or (b) the two (2) years immediately prior to the date the remittance was due to the city if it has supplied, transported, or delivered the service fewer than five (5) years; and 3. The service supplier provides evidence satisfactory to the director that: a. Payment of the delinquent remittance was postmarked or received by the city no more than three (3) days after its due date; or b. The service supplier mistakenly made payment to a party other than the city on or prior to the date that payment was due to the city, and paid the delinquent remittance and accrued interest owed the city prior to applying to the director for a waiver; or c. Failure to pay timely was due to circumstances beyond the control of the service supplier and occurred notwithstanding the exercise of ordinary care and the absence of willful neglect, and the service supplier paid the delinquent remittance and accrued interest owed the city prior to applying to the director for a waiver. 4. The waiver provisions specified in this subsection C shall not apply to interest accrued on the delinquent payments. D. Telephone subscribers. 1. Whenever the director determines that a telephone subscriber has willfully withheld the amount of the tax owed by the subscriber from the amounts remitted to a service supplier or that a telephone subscriber has failed to pay the amount of the tax for a period of two (2) or more billing periods, or whenever the director deems it is in the best interest of the city, the director shall relieve the service supplier of the obligation to collect taxes due under this part from certain named telephone subscribers for specified billing periods and collect the taxes directly from the telephone subscriber. 2. Penalties shall attach for willful withholding of the amount of the tax owed from the amounts remitted to a service supplier, or failure to pay any taxes imposed by this chapter to the service supplier in accordance with the provisions of Section 1.17.130 of Chapter 1.17 of Title 1 of this Code. 3. In addition to the penalties imposed in this subsection, any telephone subscriber who fails to remit taxes and penalties within thirty (30) days of the date the City of San José mails notification that the city has assumed responsibility for the collection of taxes due for specified billing periods, shall pay interest on the amount of the tax, in accordance with Section 1.17.150 of Chapter 1.17 of Title 1 of this Code, from the date on which the tax first became delinquent to the service supplier until payment in full is received by the director, plus such additional collection charge for each delinquent account as may be set by resolution of the city council. 4. The penalties, interest and collection charges imposed in this subsection shall not be collected by the service supplier, but shall be determined and collected by the city. 5. Every penalty imposed and such interest as accrues under the provisions of this subsection shall become a part of the tax herein required to be paid. (Measure J (Ord. 2008.1), adopted by electorate, 12-9-08)

San José Municipal Code § 4.52.350 Records.

4.52.350 - Records. A. Every service supplier required to collect and remit to the director any tax imposed by this chapter, shall keep and preserve for a period of three (3) years from the due date of remittance, all records as may be necessary to determine the amount of any tax such service supplier may have collected or been required to remit. B. All such records shall be made available for inspection, audit or copying by the city's authorized representatives at any time during regular business hours upon written request by such representatives. (Measure J (Ord. 2008.1), adopted by electorate, 12-9-08)

San José Municipal Code § 4.52.360 Authority to perform compliance audits.

4.52.360 - Authority to perform compliance audits. The director shall have the authority to conduct audits of service suppliers including inspection, auditing, and copying relevant records and material, including but not limited to, electronic records, during the service supplier's regular business hours, upon written request and not less than five (5) business days notice in order to review compliance with this chapter. The director shall notify said person of the initiation of an audit in writing. Upon completion of the audit, the director may make a deficiency determination pursuant to Section 4.52.370 of this chapter for all taxes (and applicable penalties and interest) owed and not paid, as evidenced by information provided by such person to the director. If said person is unable or unwilling to provide sufficient records to enable the director to verify compliance with this chapter, the director is authorized to make a reasonable estimate of the deficiency. Said reasonable estimate shall be entitled to a rebuttable presumption of correctness. (Measure J (Ord. 2008.1), adopted by electorate, 12-9-08)

San José Municipal Code § 4.52.370 Failure to collect and report tax; determination of tax by director.

4.52.370 - Failure to collect and report tax; determination of tax by director. A. If any service supplier willfully refuses to make, within the time provided in this chapter, any report and remittance of taxes collected from telephone subscribers or any portion thereof required by this chapter, the director may inspect, audit, and copy records relevant and material to the service supplier's willful failure during the service supplier's regular business hours, upon written request and not less than five (5) business days notice. B. As soon as the director is able to procure facts and information upon which to base the assessment of any tax imposed by this chapter, collected by any service supplier who has willfully refused to make such report and remittance, the director shall proceed to determine and assess against such service supplier the tax, interest and penalties provided by this chapter. In cases where such determination is made, the director shall give a notice of the amount so assessed by personally serving the notice, or by depositing it in the United States mail, postage prepaid, addressed to the service supplier to its registered agent for service of process in the State of California. C. The service supplier may, within ten (10) days after the serving or mailing of such notice, make application in writing to the director for a hearing on the amount assessed. If application by the service supplier for a hearing is not made within the time prescribed, the tax, interest and penalties, if any, determined by the director, shall become final and conclusive and immediately be due and payable. If such application is made, the director shall give not less than five (5) days written notice in the manner prescribed herein to the service supplier to show cause at a time and place fixed in the notice why the amount specified therein should not be fixed for such tax, interest and penalties. At the hearing, the service supplier may appear and offer evidence and/or legal authority as to why the specified tax, interest, and penalties should not be so fixed. D. After such hearing, the director shall determine the proper tax to be remitted and shall thereafter give written notice to the service supplier in the manner prescribed herein of the determination and the amount of the tax, interest and penalties. The amount determined to be due shall be payable within fifteen (15) days. (Measure J (Ord. 2008.1), adopted by electorate, 12-9-08)

San José Municipal Code § 4.52.380 Refunds.

4.52.380 - Refunds. A. The director shall refund to the telephone subscriber any taxes collected by the service supplier in excess of the annual limit described in Section 4.52.210 C. In order to be eligible for the refund, the telephone subscriber must provide a written request for the refund along with proof of payment by the subscriber. Service suppliers are not authorized to provide refunds of any tax imposed by this chapter. B. Any refund of taxes imposed by or collected pursuant to this Chapter 4.52 shall be subject to provisions of Chapter 4.82 of Title 4 of this Code. (Measure J (Ord. 2008.1), adopted by electorate, 12-9-08)

San José Municipal Code § 4.52.390 Administrative agreements.

4.52.390 - Administrative agreements. A. Upon a proper showing of good cause, the director may enter into administrative agreements, with appropriate conditions, to vary from the strict requirements of this chapter and thereby: (1) conform to the billing procedures of a particular service supplier so long as said agreements result in the collection of the tax in conformance with the general purpose and scope of this chapter; or (2) to avoid a hardship where the administrative costs of collection and remittance greatly outweigh the tax benefit to the city. B. Upon a proper showing of good cause, the director is authorized to execute a non-disclosure agreement approved as to form by the city attorney to protect the confidentiality of telephone subscriber information pursuant to California Revenue and Tax Code Sections 7284.6 and 7284.7. C. Upon a proper showing of good cause, the director is authorized to execute a non-disclosure agreement approved as to form by the city attorney to protect the confidentiality of proprietary service supplier information. D. A copy of each agreement authorized by this Section 4.52.390 shall be on file in the director's office, except that if the agreement provides for confidentiality and nondisclosure of portions of such agreement, those portions of the agreement shall be excluded from the public records maintained by the director of finance's office. (Measure J (Ord. 2008.1), adopted by electorate, 12-9-08)

San José Municipal Code § 4.52.400 Appeals of decision of the director.

4.52.400 - Appeals of decision of the director. A. Any person aggrieved by any decision of the director regarding the amount of tax or penalty owed or the duty or obligation to collect, report or pay a tax pursuant to this chapter, may appeal the decision of the director by filing a written notice of appeal with the City Manager of the City of San José within fifteen (15) days of the serving or mailing of such decision. The notice of appeal shall state the grounds for the appeal. Once a notice of appeal is received, the city manager shall schedule a day, time and place for the hearing and shall provide written notice of the time and place of the hearing and shall mail such notice to the appellant at least ten (10) calendar days prior to the date of the hearing. B. At the hearing, the appellant bears the burden of production and persuasion to establish the factual and legal issues upon which the appeal is based. At the conclusion of the hearing, the city manager shall make findings of fact based upon the evidence submitted and determine whether grounds exist for denial of the appeal or for adjustment of amounts owed. The person appealing shall be notified of the city manager's decision in writing. The city manager's decision shall be final. Any appellant who requests a hearing and who fails to appear at the hearing is deemed to waive the right to a hearing and the adjudication of the issues related to the hearing, provided that the hearing was properly noticed. C. The amount of any tax finally determined as provided in this section shall be due and payable as of the date of the original tax, together with any penalties that may be due thereon; provided, however, that if the amount of such tax is fixed in accordance with the original statement of the appellant, no penalty shall attach by reason of any delinquency. (Measure J (Ord. 2008.1), adopted by electorate, 12-9-08)
Source: City of San José, Municipal Code (Municode Library, library.municode.com)URL: https://library.municode.com/ca/san_jose/codes/code_of_ordinances?nodeId=TIT4REFIBUTA_CH4.52TELITA_PT3COTAFetched: 11/1/2026

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