Records.
6 RCNY § 2-493
in effect§ 2-493 Records.
(a) For each occupant with whom it has entered into an occupancy agreement, a self-storage facility operator must maintain for a period of at least three years the following records:
(1) The signed and dated occupancy agreement;
(2) The signed and dated schedule of rates provided to the occupant as required by Administrative Code § 20-566.3;
(3) A copy of any notice required by Administrative Code § 20-566.3 provided to the occupant to inform them of a new rate or charge that was not previously included in the schedule of rates;
(4) A copy of any notice of an increased occupancy fee provided to the occupant, as required by Administrative Code § 20-566.4;
(5) A copy of any explanation of a termination of occupancy provided to the occupant, as required by Administrative Code § 20-566.5;
(6) A copy of each billing statement provided to the occupant;
(7) A copy of any notice provided to the occupant pursuant to subdivision 7 of section 182 of the New York Lien Law; and
(8) A log of all agreements, notices, and explanations required by paragraphs (1), (2), (3), (4), and (5) of this subdivision, which must include the following for each such agreement, notice, or explanation:
(i) date transmitted;
(ii) method of transmission;
(iii) occupancy fee, as of the date of such agreement, notice, or explanation;
(iv) if applicable, effective date of occupancy fee change and new occupancy fee as of that date; and
(v) if applicable, effective date and amount of a new rate or charge not included in the schedule of rates.
(b) A self-storage facility operator must maintain for a period of at least three years records sufficient to demonstrate compliance with the price increase disclosure requirements of subdivision i of 6 RCNY § 2-494, including but not limited to:
(1) a copy of every price increase disclosure posted to the self-storage facility website;
(2) for each price increase disclosure, all data for the period covered by such disclosure disaggregated by occupant indicating the occupancy fee increase for each occupant of the self-storage facility expressed in dollars and as a percentage increase; and
(3) records clearly demonstrating the calculation used to arrive at the percentage included in such price increase disclosure.
(c) A self-storage facility operator must maintain for a period of at least three years records sufficient to demonstrate compliance with the requirements to maintain self-storage facilities free of indoor allergen hazards and remediate indoor allergen hazards as required pursuant to subdivision a of 6 RCNY § 2-495, including but not limited to certifications regarding cleanliness and documentation of any remediation efforts related to indoor allergen hazards.
(d) A self-storage facility operator must keep the records required to be maintained pursuant to subdivisions (a), (b) and (c) of this section in an electronic format and make such records available for inspection by the Department at the self-storage facility and, as required by 6 RCNY § 1-14, produce such records when demanded by the Department.
(e) A self-storage facility operator’s failure to maintain, retain, or produce a record that is required to be maintained under this section that is relevant to a material fact alleged by the Department in a summons, petition, or other notice of hearing creates a presumption that such fact is true.
(Added City Record 8/18/2026, eff. 9/17/2026 and 11/1/2026*)
* Editor's note: Pursuant to the adopting rule, subsections (a)(6), (a)(7), (a)(8), (b), (c), and (e) are effective on November 1, 2026.
Source: City of New York, Charter, Administrative Code and Rules (American Legal Publishing XML export, codelibrary.amlegal.com)URL: https://codelibrary.amlegal.com/codes/newyorkcity/latest/NYCrules/0-0-0-156394Fetched: 10/24/2026