Availability of caseworker via telephone to recipient of cash assistance
M.G.L. c. 18, § 35
in effectc. 18, § 35. Availability of caseworker via telephone to recipient of cash assistance
Section 35. The department shall ensure when a recipient of cash assistance contacts the department via telephone during normal business hours the recipient is able to speak with a caseworker.
Source: Massachusetts General Court (malegislature.gov)URL: https://malegislature.gov/Laws/GeneralLaws/PartI/TitleII/Chapter18/Section35Fetched: 10/20/2026
