Liability and Immunity

Utah Code tit. 69, ch. 69-2, pt. 69-2-P5

in effect

Utah Code § 69-2-501 Jurisdiction and employee immunity.

69-2-501. Jurisdiction and employee immunity. (1) In implementing 911 emergency service, any public agency and public safety agency shall cooperate in establishing and providing 911 emergency service. (2) Any employee of any public safety agency which is a participant in 911 emergency service may respond and take any action to any call whether within or without the authorized territorial jurisdiction of the public safety agency. (3) In response to an emergency communication, an employee of a public safety agency shall have the same immunity for any acts performed in the line of duty outside the public safety agency's authorized jurisdiction as the public safety agency employee has within the public safety agency's authorized jurisdiction. (4) No cause of action is created by any incorrect dispatch or response by any system or any public safety agency or by reason of elapsed response time. Renumbered and Amended by Chapter 430, 2017 General Session

Utah Code § 69-2-502 Limitation of duties and liabilities.

69-2-502. Limitation of duties and liabilities. Except as provided in Section 69-2-503, nothing contained in this chapter imposes any duties or liabilities beyond those otherwise specified by law upon any provider of local exchange service, radio communications service, voice over Internet protocol service, or terminal equipment needed to implement 911 emergency service and the Utah statewide radio system and public safety communication network, created in Title 63H, Chapter 7a, Utah Communications Authority Act. Renumbered and Amended by Chapter 430, 2017 General Session

Utah Code § 69-2-503 Liabilities of providers.

69-2-503. Liabilities of providers. (1) A provider of local exchange service, radio communications service, or voice over Internet protocol service may by tariff or agreement with a customer provide for the customer's release of any claim, suit, or demand against the provider based upon a disclosure or a nondisclosure of an unlisted or nonpublished telephone number and address, and the related address, if a call for any 911 emergency service is made from the customer's telephone. (2) A provider of local exchange service, radio communications service, voice over Internet protocol service, or telephone terminal equipment needed to implement or enhance 911 emergency service, and their employees and agents, are not liable for any damages in a civil action for injuries, death, or loss to person or property incurred as a result of any act or omission of the provider, employee, or agent, in connection with developing, adopting, implementing, maintaining, enhancing, or operating a 911 emergency service, except for damages or injury intentionally caused by or resulting from gross negligence of the provider or person. Renumbered and Amended by Chapter 430, 2017 General Session

Source: Utah Office of Legislative Research and General Counsel (le.utah.gov)URL: https://le.utah.gov/xcode/Title69/Chapter2/69-2-P5.html?v=C69-2-P5_2017050920170701Fetched: 10/26/2026