Alarm Dealer License Conditions
Columbus City Codes § 597.21
in effect597.21 - Alarm Dealer License Conditions
(A) Alarm dealers shall only contract for monitoring of an alarm system with a person or company that holds a valid Alarm Dealer License.
(B) Alarm dealers shall:
(1) Provide company identification cards for every alarm agent and include the company name, agent name, and agent photograph;
(2) Completely test each alarm system after installation;
(3) Provide each customer, in writing, procedures for testing the system;
(4) Provide each customer, in writing at the time of sale or installation, documentation stating that an Alarm User License is required for the alarm system.
(C) Alarm dealers shall be issued an identification number from the License Section for each company that monitors the alarms installed by the alarm dealer. This number shall be used when the monitoring company requests services from the City of Columbus.
(1) Identification numbers shall be provided at no charge when an Alarm Dealer License is issued.
(D) Alarm dealers shall conform to all applicable city, state, and federal laws including, but not limited to building and fire codes.
(E) Alarm dealers are required to provide to the Director, upon request, information on any alarm system it monitors, or person it employs. This information may include the following:
(1) Name, address, phone number, and email of an alarm user;
(2) A copy of the signed monitoring agreement between the alarm dealer and the alarm user; and
(3) Any service reports for maintenance performed at the location of a monitored alarm.
(F) Alarm dealers shall only install alarm equipment that meets or exceeds the "ANSI/SIA Control Panel Standard CP-01" standards.
(G) Alarm dealers shall install one (1) alarm system per dwelling and not one (1) alarm system for a multiple dwelling unit or multiple dwelling development.
(H) No alarm company shall within seven (7) days following a new alarm system installation, make a service request with the 911 emergency response system prior to verification.
(I) When requesting a response from the 911 emergency response system, each alarm company shall provide the 911 emergency response dispatcher the following:
(1) Alarm user license number;
(2) Nature of the alarm (i.e. fire, hazardous gas, burglary, robbery, panic, duress, silent, audible, etc.);
(3) Specific location of all alarm signals (i.e. interior or perimeter, north, south, front, back, floor, etc.);
(4) Advise if the alarm user or keyholder is on the way to the alarm site, the estimated time of arrival (ETA), and description of vehicle;
(5) Alarm monitoring company operator name and identification number;
(6) Alarm monitoring company telephone call back number; and
(7) Alarm Dealer identification number issued by the License Section.
(Ord. No. 1497-2017, § 2, 6-19-2017; Ord. No. 2028-2018, § 1, 7-23-2018; Ord. No. 0768-2024, § 3, 3-18-2024)
Source: City of Columbus, City Codes and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/oh/columbus/codes/code_of_ordinances?nodeId=TIT5BURELICO_CH597ALUSLIALDELI_597.21ALDELICOFetched: 10/27/2026