NMSA 1978, § 65-7-1 Short title
65-7-1. Short title
Chapter 65, Article 7 NMSA 1978 may be cited as the "Transportation Network Company Services Act".
Laws 2016, ch. 80, § 1; 2023, ch. 100, § 68.
Transportation Network Company Services
NMSA 1978 ch. 65, art. 7
in effectNMSA 1978, § 65-7-2 Definitions
65-7-2. Definitions
As used in the Transportation Network Company Services Act:
A. "digital network" means an internet-supported application, software, program, website or system offered or utilized by a transportation network company that enables the prearrangement of transportation by passengers with transportation network company drivers;
B. "facilitate" means the connection of a driver to a passenger by a transportation network company for the provision of a prearranged ride;
C. "personal vehicle" means a vehicle that is used by a transportation network company driver and is:
(1) owned, leased or otherwise authorized for use by a transportation network company driver; and
(2) not a taxicab or other vehicle for hire;
D. "prearranged ride" means transportation provided by a transportation network company driver, which shall be deemed to commence when a driver accepts a transportation request through a digital network and continue until all passengers have exited from the personal vehicle at the destination requested by the rider. "Prearranged ride" does not include shared-expense vanpool or carpool arrangements or transportation provided using a taxicab, limousine or other vehicle for hire pursuant to the Motor Carrier Act [Chapter 65, Article 2A NMSA 1978];
E. "state's medicaid program" means a state program acting to leverage federal benefits for state residents pursuant to Title 19 or Title 20 of the federal Social Security Act;
F. "transportation broker" means an entity under contract with the medical assistance division of the human services department [health care authority department] or a managed care organization that manages transportation benefits under the state's medicaid program;
G. "transportation network company" means a corporation, partnership, sole proprietorship or other entity that is licensed pursuant to the Transportation Network Company Services Act and lawfully operating in New Mexico that uses a digital network, but which shall not:
(1) be deemed to control, direct or manage the personal vehicles or transportation network company drivers that connect to its digital network except where agreed to by written contract; or
(2) include any entity receiving funding to supplement transportation services through Title III B of the federal Older Americans Act of 1965, including any driver for such an entity, but only when the driver is providing those services;
H. "transportation network company driver" or "driver" means an individual who:
(1) accepts a prearranged ride requested through a digital network and for a fee paid by a transportation network company rider to the transportation network company; and
(2) uses a personal vehicle to provide a prearranged ride through a digital network;
I. "transportation network company insurance" means a liability insurance policy that specifically covers a transportation network company driver's use of a transportation network company digital network; and
J. "transportation network company rider" or "rider" means a person who uses a digital network for a prearranged ride.
Laws 2016, ch. 80, § 2; 2017, ch. 13, § 1; 2023, ch. 181, § 2.
NMSA 1978, § 65-7-3 Not other carriers
65-7-3. Not other carriers
Transportation network companies and transportation network company drivers shall not be subject to the Motor Carrier Act [Chapter 65, Article 2A NMSA 1978] or deemed to provide any transportation service as defined in the Motor Carrier Act. A transportation network company driver shall not be required to register a personal vehicle as a commercial vehicle or vehicle for hire.
Laws 2016, ch. 80, § 3.
NMSA 1978, § 65-7-4 Transportation network company permit required
65-7-4. Transportation network company permit required
A. A person shall not operate a transportation network company in New Mexico without first having obtained a permit from the department of transportation.
B. A permit issued to a transportation network company by the department of transportation shall be effective for one year.
C. The department of transportation shall issue a permit to a transportation network company that meets the requirements set forth in the Transportation Network Company Services Act and any rules adopted by the department pursuant to that act. The transportation network company shall pay an annual permit fee of ten thousand dollars ($10,000) to the department.
Laws 2016, ch. 80, § 4; 2023, ch. 100, § 69.
NMSA 1978, § 65-7-5 Fare collected for services
65-7-5. Fare collected for services
On behalf of a transportation network company driver, a transportation network company may charge a fare for the services provided to riders; provided that, if a fare is collected from a rider, the transportation network company shall disclose to the rider the fare calculation method, including the applicable rates and any fees, and shall provide an estimated fare before the rider enters a personal vehicle for a prearranged ride.
Laws 2016, ch. 80, § 5.
NMSA 1978, § 65-7-6 Identification of transportation network company vehicles and drivers
65-7-6. Identification of transportation network company vehicles and drivers
A digital network shall display a current photograph of the transportation network company driver, and the license plate number, state of vehicle registration and make and model of the personal vehicle for a prearranged ride.
Laws 2016, ch. 80, § 6.
NMSA 1978, § 65-7-7 Electronic receipt
65-7-7. Electronic receipt
Within twenty-four hours after the completion of a prearranged ride, a transportation network company shall electronically transmit a receipt to the rider that includes:
A. the origin and destination addresses of the prearranged ride;
B. the total time elapsed of and distance of the prearranged ride; and
C. an itemization of the total fare paid, if any.
Laws 2016, ch. 80, § 7.
NMSA 1978, § 65-7-8 Financial responsibility of transportation network companies
65-7-8. Financial responsibility of transportation network companies
A. Either the transportation network company driver, or the transportation network company on the driver's behalf, shall maintain primary automobile insurance that acknowledges that the driver is a transportation network company driver or otherwise uses a vehicle to transport riders for compensation and covers the driver:
(1) while the driver is logged on to the transportation network company's digital network; or
(2) while the driver is engaged in a prearranged ride.
B. While a transportation network company driver is logged on to the transportation network company's digital network, but is not engaged in a prearranged ride, the following minimum automobile insurance requirements shall apply: primary automobile liability insurance in the amount of at least fifty thousand dollars ($50,000) for death and bodily injury per person, one hundred thousand dollars ($100,000) for death and bodily injury per incident and twenty-five thousand dollars ($25,000) for property damage and uninsured and underinsured motorist coverage to the extent required by Section 66-5-301 NMSA 1978.
C. While a transportation network company driver is engaged in a prearranged ride, the following minimum automobile insurance requirements shall apply:
(1) insurance of at least one million dollars ($1,000,000) primary automobile liability for death, bodily injury and property damage; and
(2) uninsured and underinsured motorist coverage to the extent required by Section 66-5-301 NMSA 1978.
D. If insurance maintained by a transportation network company driver has lapsed or does not provide the minimum coverage required by this section, insurance maintained by a transportation network company shall provide the coverage required as the primary coverage.
E. Insurance required by this section shall be obtained from an insurer authorized to do business in the state or with a surplus lines insurer eligible pursuant to the New Mexico Insurance Code [Chapter 59A NMSA 1978].
F. Insurance satisfying the requirements of this section shall be deemed to satisfy the insurance requirements of the Mandatory Financial Responsibility Act [66-5-201 to 66-5-239 NMSA 1978] for a transportation network company driver while engaged in a prearranged ride or logged onto a digital network.
G. At all times while a transportation network company driver is logged onto a digital network, the driver shall possess digital and physical proof of coverage required by this section.
H. In the event of a motor vehicle accident involving a transportation network company driver, which occurs while the driver is logged on to a digital network or engaged in a prearranged ride, the driver shall provide the required proof of insurance coverage to all passengers, other drivers, injured persons, automobile insurers and investigating law enforcement officers. A transportation network company driver shall also disclose whether the driver was logged on to a digital network, or on a prearranged ride, at the time of an accident.
Laws 2016, ch. 80, § 8.
NMSA 1978, § 65-7-9 Insurance coverage disclosures
65-7-9. Insurance coverage disclosures
A transportation network company shall disclose in writing to its transportation network company drivers:
A. the insurance coverage that the transportation network company provides the transportation network company driver while the driver is logged on to a digital network, including the types of coverage and the limits for each coverage; and
B. that the transportation network company driver's insurance policy might exclude coverage while the driver is logged on to the transportation network company's digital network or while engaged in a prearranged ride.
Laws 2016, ch. 80, § 9.
NMSA 1978, § 65-7-10 Automobile insurance provisions
65-7-10. Automobile insurance provisions
A. Insurers that write automobile insurance in New Mexico may exclude any part or all coverage of and the duty to defend and indemnify an owner or operator of a personal vehicle for any loss or injury that occurs while a driver is logged on to a digital network or while engaged in a prearranged ride. Such exclusions shall apply notwithstanding requirements of the Mandatory Financial Responsibility Act [66-5-201 to 66-5-239 NMSA 1978].
B. In a claims coverage investigation, a transportation network company and any insurer providing coverage for the transportation network company driver shall disclose the precise times that a transportation network company driver logged on and off of the transportation network company's digital network in the twelve-hour period immediately preceding an accident, and in the twelve-hour period immediately following the accident, and disclose all coverage, exclusions and policy limits provided for all insurance maintained under the Transportation Network Company Services Act.
C. If a transportation network company's insurer makes a payment for a claim covered under comprehensive coverage or collision coverage, and for property damage to a vehicle subject to a finance lien, the transportation network company shall cause its insurer to issue the payment directly to the business repairing the vehicle or jointly to the owner of the vehicle and any lienholder.
Laws 2016, ch. 80, § 10.
NMSA 1978, § 65-7-11 Zero tolerance for drug or alcohol use
65-7-11. Zero tolerance for drug or alcohol use
A. A transportation network company shall implement and enforce a zero-tolerance policy regarding drug and alcohol use by transportation network company drivers. The zero-tolerance policy shall prohibit any use or impairment due to intoxicating drugs or liquor while a transportation network company driver is providing prearranged rides or is logged on to the transportation network company's digital network.
B. A transportation network company shall publish on its website notice of its zero-tolerance policy, as well as procedures for a rider to report a complaint about a driver suspected to have been under the influence of illegal drugs or alcohol during a prearranged ride.
C. A transportation network company shall immediately conduct an investigation into every reported complaint of violation of its zero-tolerance policy, and the policy shall include procedures for suspension or termination of transportation network company drivers.
D. A transportation network company shall maintain records relevant to the enforcement of the requirements of this section for a period of at least four years from the date that a rider complaint is received by the transportation network company.
Laws 2016, ch. 80, § 11.
NMSA 1978, § 65-7-12 Transportation network company driver requirements
65-7-12. Transportation network company driver requirements
A. Before allowing a transportation network company driver to accept prearranged ride requests through a transportation network company's digital network:
(1) the prospective driver shall submit an application to the transportation network company that includes the individual's address, age, driver's license number and state, driving history, motor vehicle registration and proof of the insurance required;
(2) the transportation network company shall obtain a local and national criminal background check for the prospective driver that shall include:
(a) multistate or multi-jurisdiction criminal records locator or other similar commercial nationwide database with validation and primary source search; and
(b) a national sex offender registry; and
(3) the transportation network company shall obtain and review a driving history research report for the prospective driver.
B. A transportation network company shall not permit a person to act as a transportation network company driver who:
(1) has had more than three moving violations in the preceding three-year period or one violation in the preceding three-year period involving any attempt to evade law enforcement, reckless driving or driving on a suspended or revoked license;
(2) has been convicted within the past seven years of:
(a) a felony;
(b) misdemeanor driving under the influence, reckless driving, leaving the scene of an accident or any other driving-related offense or any misdemeanor violent offense or sexual offense; or
(c) more than three misdemeanors of any kind;
(3) is identified by a national sex offender registry;
(4) does not possess a valid license;
(5) does not possess proof of registration for the motor vehicle used to provide prearranged rides;
(6) does not possess proof of automobile liability insurance for the motor vehicle used to provide prearranged rides; or
(7) is not at least twenty-one years old.
C. A transportation network company driver shall not provide prearranged rides for more than twelve hours out of any twenty-four-hour period.
Laws 2016, ch. 80, § 12.
NMSA 1978, § 65-7-13 Vehicle safety
65-7-13. Vehicle safety
A. A transportation network company shall not allow a driver to be connected to potential passengers using the digital network or software application service of the transportation network company if the motor vehicle operated by the driver to provide transportation services:
(1) is not in compliance with all federal, state and local laws concerning the operation and maintenance of the motor vehicle;
(2) has fewer than four doors; or
(3) is designed to carry more than eight passengers, including the driver.
B. A transportation network company shall inspect or cause to be inspected every motor vehicle used by a driver to provide transportation services before allowing the driver to use the motor vehicle to provide prearranged rides and not less than once each year thereafter.
C. The department of transportation shall promulgate rules setting forth the requirements of annual inspection of a vehicle used by a transportation network company driver while logged on to a digital network or engaged in a prearranged ride.
Laws 2016, ch. 80, § 13; 2023, ch. 100, § 70.
NMSA 1978, § 65-7-14 No street hails
65-7-14. No street hails
A transportation network company driver shall not solicit or accept street hails.
Laws 2016, ch. 80, § 14.
NMSA 1978, § 65-7-15 No cash trips
65-7-15. No cash trips
A transportation network company shall adopt and enforce a policy prohibiting solicitation or acceptance of cash payments from riders. Any payment for prearranged rides shall be made only electronically by a digital network.
Laws 2016, ch. 80, § 15.
NMSA 1978, § 65-7-16 Nondiscrimination; accessibility
65-7-16. Nondiscrimination; accessibility
A. A transportation network company shall adopt a written policy of nondiscrimination on the basis of destination, race, color, national origin, religious belief or affiliation, sex, disability, age, sexual orientation or gender identity with respect to transportation network company drivers, riders and potential riders and shall notify transportation network company drivers of the policy.
B. Transportation network company drivers shall comply with all applicable laws regarding nondiscrimination against transportation network company drivers, riders or potential riders on the basis of destination, race, color, national origin, religious belief or affiliation, sex, disability, age, sexual orientation or gender identity.
C. Transportation network company drivers shall comply with all applicable laws relating to accommodation of service animals.
D. A transportation network company shall not impose additional charges for providing services to persons with physical disabilities.
E. A transportation network company shall provide riders an opportunity to indicate whether they require a wheelchair-accessible vehicle. If a transportation network company cannot arrange a wheelchair-accessible prearranged ride in any instance, it shall direct the rider to an alternate provider of wheelchair-accessible service, if available.
Laws 2016, ch. 80, § 16.
NMSA 1978, § 65-7-17 Records
65-7-17. Records
A. A transportation network company shall maintain:
(1) individual prearranged ride records for at least four years from the date each ride was provided; and
(2) individual records of transportation network company drivers for at least four years after the driver's relationship with the transportation network company has ended.
B. A transportation network company and a transportation network company driver shall not use or disclose a transportation network company rider's personal identifiable information to a third party unless the rider consents; disclosure is required by court order; or disclosure is required to investigate violations of the Transportation Network Company Services Act.
Laws 2016, ch. 80, § 17.
NMSA 1978, § 65-7-18 Controlling authority
65-7-18. Controlling authority
A. No municipality or other local entity may impose a tax on or require a license for a transportation network company, a transportation network company driver or a vehicle used by a transportation network company driver where a tax or license relates to providing prearranged rides or subjects a transportation network company to the municipality's or other local entity's rate, tax, license, entry, operational or other requirements, except for generally applicable business licenses or taxes.
B. Nothing in this section prohibits an airport with more than one million annual enplanements, as reported by the federal aviation administration in the previous calendar year, from requiring a transportation network company to establish fees and other requirements to operate at that airport.
Laws 2016, ch. 80, § 18.
NMSA 1978, § 65-7-19 Transportation network fund created; assessment and collection of fees
65-7-19. Transportation network fund created; assessment and collection of fees
A. The "transportation network fund" is created in the state treasury for the purpose of ensuring the safety and financial responsibility of transportation network companies and transportation network company drivers. The fund shall consist of fees collected pursuant to the Transportation Network Company Services Act, appropriations, gifts, grants, donations and earnings on investment of the fund. Balances in the fund shall not revert to the general fund or any other fund at the end of any fiscal year.
B. The transportation network fund shall be administered by the department of transportation. Money in the fund is appropriated to the department to carry out its duties pursuant to the provisions of the Transportation Network Company Services Act. Not more than five percent of the fees collected pursuant to this section shall be used by the department for administrative purposes.
C. Payments from the transportation network fund shall be made upon vouchers issued and signed by the secretary of transportation or the secretary's authorized representative upon warrants drawn by the secretary of finance and administration.
Laws 2016, ch. 80, § 19; 2023, ch. 100, § 71.
NMSA 1978, § 65-7-20 Records pursuant to rules of the department of transportation
65-7-20. Records pursuant to rules of the department of transportation
A. A transportation network company holding a permit issued by the department of transportation shall maintain the records required pursuant to the Transportation Network Company Services Act to be collected by the transportation network company, including records regarding transportation network company drivers.
B. In response to a specific complaint, the department of transportation, its employees or its duly authorized agents may inspect those records held by a transportation network company for the investigation and resolution of the complaint.
C. No more than semiannually and as determined by the department of transportation, the department, its employees or its duly authorized agents may, in a mutually agreed setting, inspect those records held by a transportation network company whose review is necessary to ensure public safety; provided that such review shall be on an audit rather than a comprehensive basis.
D. Any proprietary records obtained by the department of transportation pursuant to this section shall not be subject to disclosure by the department.
Laws 2016, ch. 80, § 20; 2023, ch. 100, § 72.
NMSA 1978, § 65-7-21 Administrative penalties
65-7-21. Administrative penalties
A. If the department of transportation finds after investigation that a provision of the Transportation Network Company Services Act or an order or rule of the department is being, has been or is about to be violated, it may issue an order specifying the actual or proposed acts or omissions to act that constitute a violation and require that the violation be discontinued, rectified or prevented.
B. Notwithstanding the existence of any other penalties, the department of transportation may assess an administrative fine of not more than one thousand dollars ($1,000) for each violation of a provision of the Transportation Network Company Services Act or of a lawful rule or order of the department. In the case of a continuing violation, each day's violation shall be deemed to be a separate and distinct offense.
C. All penalties accruing under the Transportation Network Company Services Act shall be cumulative, and a suit for recovery of one penalty shall not be a bar to or affect the recovery of any other penalty or be a bar to any criminal prosecution.
Laws 2016, ch. 80, § 21; 2023, ch. 100, § 73.
NMSA 1978, § 65-7-22 Involuntary suspension and revocation
65-7-22. Involuntary suspension and revocation
A. The department of transportation shall immediately suspend, without notice or a hearing, the permit of a transportation network company that:
(1) does not continuously maintain the insurance coverage prescribed by the Transportation Network Company Services Act;
(2) does not pay the fees owed by the transportation network company and the transportation network company's drivers; or
(3) operates in a manner that poses an immediate or imminent threat to public safety.
B. Once suspended, the transportation network company may apply for reinstatement by requesting a public hearing before the department of transportation and shall establish that the basis for the suspension has been corrected.
Laws 2016, ch. 80, § 22; 2023, ch. 100, § 74.
NMSA 1978, § 65-7-23 Provision of non-emergency medical transportation
65-7-23. Provision of non-emergency medical transportation
A. A transportation network company may connect a driver to a rider for the purpose of providing non-emergency medical transportation services, including providing non-emergency medical transportation services under the state's medicaid program.
B. The medical assistance division of the human services department [health care authority department] shall promulgate rules necessary for the implementation of this section as soon as practicable. Except as provided in Subsection C of this section and as may otherwise be necessary to conform to applicable federal requirements for the provision of transportation benefits to persons receiving benefits from the state's medicaid program, the requirements imposed by the medical assistance division of the human services department [health care authority department] for transportation network companies and drivers to facilitate or provide non-emergency medical transportation for medicaid recipients, including requirements for enrollment and vehicle specifications, shall not exceed those imposed by the Transportation Network Company Services Act.
C. A transportation network company driver shall not provide a non-emergency medical transportation service to a medicaid recipient through a transportation network company's digital network prior to completion by the transportation network company of a:
(1) criminal background check of the driver pursuant to Section 65-7-12 NMSA 1978;
(2) review of whether the driver is listed as excluded from participation in the federal medicare, medicaid and other health care programs by the United States department of health and human services inspector general; and
(3) review of whether the driver is excluded from federal contracts, grants or other agreements by the United States general services administration as either a known fraudulent actor or as a fraud risk.
D. The medical assistance division of the human services department [health care authority department] may require that, prior to facilitating non-emergency medical transportation services for a medicaid recipient of the state's medicaid program, a transportation network company be under contract with a transportation broker.
E. Prior to the adoption of rules promulgated pursuant to Subsection B of this section, a transportation network company operating under a valid permit issued pursuant to Section 65-7-4 NMSA 1978 that contracts with a transportation broker may facilitate non-emergency medical transportation services for medicaid recipients of the state's medicaid program.
F. The provisions of Section 65-7-18 NMSA 1978 shall extend to the regulation of companies, drivers and vehicles facilitating or providing non-emergency medical transportation services as authorized in this section.
G. Nothing in this section shall be construed to:
(1) authorize a company or a driver to provide ambulance services, as defined in Section 65-2A-3 NMSA 1978; or
(2) abridge the application of the provisions of the Transportation Network Company Services Act to, or the services provided by, a transportation network company or a driver.
Laws 2023, ch. 181, § 1.
Source: New Mexico Compilation Commission (nmonesource.com)URL: https://nmonesource.com/nmos/nmsa-unanno/en/item/18568/index.doFetched: 10/20/2026