Minimum cable system services.
San José Municipal Code § 15.28.720
in effect15.28.720 - Minimum cable system services.
A. The cable system permitted to be installed and operated hereunder shall, at minimum:
1. Distribute color television signals which it receives in color; and
2. Have the capacity to receive and distribute signals from satellites; and
3. Provide channel capacity for public, educational, and governmental use. The number of such channels shall be set forth in a franchise or franchise renewal agreement; and
B. Subscriber Complaints. Grantee shall establish a subscriber complaint procedure as specified in the franchise or franchise renewal agreement and shall respond to subscriber complaints according to the requirements of such procedure. Grantee shall maintain a log recording subscriber complaints as specified in the franchise or franchise renewal agreement.
(Ord. 22101.)
Source: City of San José, Municipal Code (Municode Library, library.municode.com)URL: https://library.municode.com/ca/san_jose/codes/code_of_ordinances?nodeId=TIT15PUUT_CH15.28CATESY_PT6CATERASE_15.28.720MICASYSEFetched: 11/1/2026