ALARM SYSTEMS CONTRACTOR NOT LICENSED BY STATE

Memphis Code of Ordinances tit. 9, ch. 9-16, art. 4

in effect

Memphis Code of Ordinances § 9-16-6 Alarm system standards.

Sec. 9-16-6. - Alarm system standards. Alarm systems contractors which perform monitoring services must maintain for a period of at least one year following request for police dispatch to an alarm site, records relating to the dispatch. Those records are to be maintained July 1, 00:00 to June 30, 23:59. Records must include the name, address, and phone number of the alarm user, the alarm system zone(s), or point(s) activated, (if applicable), the time of the request for law enforcement dispatch and evidence that an attempt to verify was made to the alarm site prior to the request for law enforcement dispatch, where applicable. The alarm administrator may request copies of such records for individually named alarm users. (Ord. No. 5729, § 1(28-131), 8-20-2019)

Memphis Code of Ordinances § 9-16-7 Licensing procedures and qualifications.

Sec. 9-16-7. - Licensing procedures and qualifications. A. Any person engaging in an alarm systems contractor or installing, servicing, or monitoring alarm systems in the city not required to be licensed under the state alarm contractor's licensing law shall be approved by the metro alarm administrator. B. An alarm systems contractor which is not required to be licensed under the Tennessee Alarm Contractor's Licensing Act, shall: 1. Have a regular place of business at a permanent fixed location; 2. Have a business license or license for the city and county in which the business is located; 3. Complete a background check for all alarm system contractors and employees; 4. Provide proof that all alarm systems contractors and employees with access to records, diagrams, plans or other sensitive information pertaining to monitored, installed or proposed alarm systems are at least 18 years of age. C. No person shall do business under this chapter unless the business entity has been approved by the alarm administrator and meets the requirements of this section. D. Insurance. No approval shall be issued under this chapter and chapters 2-28 through 2-33 unless the alarm systems contractor files with the metro alarm review board evidence of insurance as follows: A policy of liability insurance providing the following minimum coverage: 1. $100,000.00 because of bodily injury or death of one person as a result of the negligent act or acts of the principal insured or the principal insured's agents operating in the course and scope of such agent's employment; 2. $100,000.00 because of injury to or destruction of property in the course and scope of such agent's agency. Every business company shall at all times maintain on file with the alarm administrator certificates of insurance as required by this chapter and chapters 2-28 through 2-33, and upon failure to do so, the approval of such business/company shall be suspended and not reinstated until the insurance certificates are filed. (Ord. No. 5729, § 1(28-132), 8-20-2019)

Memphis Code of Ordinances § 9-16-8 Revocation, appeal and reinstatement.

Sec. 9-16-8. - Revocation, appeal and reinstatement. A. Revocation, suspension or loss of alarm permit. 1. A person commits an offense if he or she operates an alarm system during the period in which his or her alarm permit is suspended or revoked. 2. Unless there is separate indication that there is a crime in progress, the respective law enforcement office may refuse police response to an alarm dispatch request at an alarm site for which the alarm permit is revoked. B. Appeal from denial, suspension or revocation of permit. 1. If the alarm administrator denies the issuance or renewal of a permit, or suspends or revokes a permit, he or she shall send written notice of his or her action and a statement of the right to appeal, by certified mail, return receipt requested, to the applicant or alarm user. 2. The applicant or alarm user may appeal the decision of the alarm administrator by filing a written request for a review setting forth the reasons for the appeal within 20 days after receipt of the notice from the alarm administrator. An alarm systems contractor may submit the request for review on behalf of an alarm user. 3. Filing of a request for appeal shall stay the action by the alarm administrator suspending or revoking a permit until a review has been completed. If a request for appeal is not made within the 20-day period, the action of the alarm administrator is final. 4. The appeal shall be heard by the metro alarm board dispute committee. The decision of the metro alarm administrator shall be overturned only upon a showing that the decision was arbitrary and capricious. Additionally, the metro alarm board dispute committee may impose other conditions it deems appropriate for the issuance of the permit. C. Reinstatement of permit. A person whose alarm permit has been revoked may be issued new permit if the person: 1. Pays, or otherwise resolves all fees, fines and penalties; 2. Submits a certificate from an alarm systems contractor designated qualifying agent licensed under the provisions of this chapter, or the applicable statutes of the state, stating that the alarm system has been inspected, repaired or upgraded to meet current industry standards; and 3. Satisfies any other conditions or requirements set by the metro alarm board. (Ord. No. 5729, § 1(28-133), 8-20-2019)

Source: City of Memphis, Code of Ordinances and Charter and Related Laws (Municode Library, library.municode.com)URL: https://library.municode.com/tn/memphis/codes/code_of_ordinances?nodeId=TIT9HESA_CH9-16POFIEMALSY_ART4ALSYCONOLISTFetched: 10/28/2026