§39.0113 Enforcement Office
(a) The Enforcement Office has full authority to implement and enforce this Division, consistent with the authority and powers set forth at Division 1 of Article 2, Chapter 1 of this Code. The Enforcement Official may investigate any possible violations of this Division by an Employer or other person. The Enforcement Official has authority to access any Employer’s or Employee’s workplace during workplace hours to examine and audit business and other relevant records; to interview witnesses, including Employees, at or away from Employees’ workplace; and to investigate all matters necessary or appropriate to determine whether an Employer has violated any provisions of this Division. The Enforcement Official may issue subpoenas, in accordance with applicable federal and state law and this Code. The Enforcement Office may promulgate and issue administrative regulations to establish and adjudicate complaints and to order relief in cases of violations, consistent with this Division.
(b) The Enforcement Office will provide information about the complaint process that is readily accessible to the public, including non-English speakers. The information must be made available in English, Spanish, and any other language for which the San Diego County Registrar of Voters provides translated ballot materials pursuant to section 203 of the federal Voting Rights Act.
(c) (1) Any person may file a complaint, in writing, with the Enforcement Office alleging a violation of this Division. The written complaint must include a statement of dates, places, and persons or entities responsible for the alleged violation. Notwithstanding anything to the contrary in this Code, complaints alleging a violation of this Division must be filed within two years of the occurrence of the alleged violation.
(2) To encourage reporting and cooperation with investigations, the Enforcement Office must maintain the confidentiality of any person reporting an alleged violation and persons assisting in any investigation, including the name, address, and other identifying information of the person, to the extent permitted by law. The Enforcement Office must also protect proprietary business information to the extent permitted by law. The Enforcement Office may disclose information as necessary to enforce this Division or for other lawful purposes.
(d) (1) Upon receipt of a written complaint, the Enforcement Official may issue a Notice of Violation to the Employer, informing the Employer of the alleged violation, including reference to the Code provision alleged to have been violated, and specifying the action required to correct or remedy the alleged violation. The Notice of Violation may request access to the Employer’s workplace to investigate the alleged violation, including inspecting records and interviewing witnesses. The Notice of Violation may be served personally or by registered mail, in accordance with Division 3 of Article 1 of Chapter 1 of this Code.
(2) At the discretion of the Enforcement Official, an Employer served with a Notice of Violation must be allowed 14 calendar days from the date of the Notice of Violation to submit a written declaration to the Enforcement Office, setting forth facts and evidence to demonstrate that no violation occurred, that the Employer is not responsible for the violation, or that the Employer has corrected or remedied the violation. The Enforcement Official may request documents to support an Employer’s written declaration. The Enforcement Official may assign a longer period, not to exceed an additional seven calendar days, within which an Employer may submit a written declaration. The Enforcement Official may consider the cost of correction and the time needed to obtain information and documents about the alleged violation and any voluntary corrective action taken by the Employer in assigning a specific period of time within which to correct or remedy each violation, or obtain and submit evidence that no violation occurred or an Employer is not responsible for the violation.
(e) The Enforcement Official may conduct an informal settlement conference with the Employee and Employer, upon receipt of a complaint from an Employee, and following issuance of the Notice of Violation, as an opportunity to remedy the alleged violation, without further administrative enforcement action. The Enforcement Official has discretion to impose civil penalties in accordance with section 12.0805 of this Code, as a condition to settle an alleged violation. A settlement is contingent upon approval by the Employee, Employer, and the Enforcement Official.
(f) If, following issuance of a Notice of Violation and the period of time assigned by the Enforcement Official to an Employer to respond by written declaration, the Enforcement Official determines that an Employer has violated any provision of this Division, the Enforcement Official may issue a Notice and Order to the Employer in violation. The Notice and Order may be served personally or by registered mail, in accordance with Division 3 of Article 1 of Chapter 1 of this Code. Each Notice and Order must be in writing and must describe the nature of the violation, including reference to the Code provision alleged to have been violated. The Notice and Order must include the assessment of unpaid wages and other damages, including liquidated damages, owed to the Employee, based on the facts presented to the Enforcement Official, and civil penalties payable to the City, in accordance with this Division and Division 8, Article 2 of Chapter 1 of this Code.
(g) If an Employer wants to contest a Notice and Order, the Employer must, within 15 calendar days after service of the Notice and Order, serve written notice to the Enforcement Office of his or her request for an administrative enforcement hearing. This written notice must be postmarked on or actually received by the Enforcement Office by the 15th calendar day following the service of the Notice and Order.
(h) As soon as practicable, the Enforcement Office must schedule the administrative enforcement hearing, which will be conducted by an Enforcement Hearing Officer, who is independent from the Enforcement Official. The administrative enforcement hearing must be conducted in accordance with the due process requirements set forth in Division 4 of Article 2 of Chapter 1 of this Code. The Enforcement Hearing Officer, at his or her discretion and in accordance with applicable law, may permit any person, who is not a party to an administrative enforcement hearing or a party’s representative, to attend the administrative enforcement hearing upon the person’s request. Any party to the administrative enforcement hearing may, at his or her own expense, require that the hearing be transcribed by a certified court reporter. At the conclusion of the administrative enforcement hearing, the Enforcement Hearing Officer must affirm, modify, or dismiss the Notice of Violation and any Notice and Order issued.
(i) The findings of the Enforcement Hearing Officer must be set forth in an Administrative Enforcement Order, which must be served on all parties by any one of the methods listed in section 11.0301 of this Code no later than 30 calendar days following the conclusion of the hearing or a later date by stipulation of the parties. The Administrative Enforcement Order becomes final on the date of service, and subject to judicial review, in accordance with section 12.0412 of this Code. Employers found in violation must pay any civil penalties assessed to the City, and damages, including liquidated damages, to the Employee, with documentation of payment to the City.
(j) The Enforcement Office may collect all civil penalties and related administrative costs in an Administrative Enforcement Order, by the use of all appropriate legal means, including referral to the City Treasurer for collections action and the recordation of a Code Enforcement Lien in accordance with the procedures set forth in Division 2, Article 3 of Chapter 1 of this Code. If unable to collect the obligation, the Enforcement Official must refer the obligation to the City Attorney, for a determination of further legal action to recover the damages, civil penalties, and costs.
(k) A judgment entered in accordance with this Division must bear the same rate of interest and have the same effect as other judgments and be given the same preference allowed by the law on other judgments.
(l) In lieu of contesting a Notice and Order, an Employer must transmit to the Enforcement Office the amount specified in the Notice and Order within 15 calendar days of service.
(m) An Employer’s failure to respond to a Notice and Order or appear at an administrative enforcement hearing in accordance with the provisions of this Division will constitute a failure to exhaust administrative remedies.
(n) The Enforcement Official must issue a Notice of Satisfaction to the Employer when all outstanding damages, penalties, and costs have been paid in full.
(o) Throughout the administrative enforcement process set forth in this Division, Employees and Employers have the right to be represented by an attorney or other representative, at their own expense, and have the right to fully present all relevant evidence to the Enforcement Official or the Enforcement Hearing Officer.
(p) The Enforcement Office may collaborate, including entering into a contract with, with workers’ rights advocates and community-based organizations to assist in outreach efforts and other governmental agencies to assist in enforcement.
(q) The Enforcement Office must provide a summary report of its activities, including information requested by the City Council, each year to the City Council, as part of the annual budget process.
(“Enforcement Office” added 8-3-2016 by O-20706 N.S.; effective 9-2-2016. Former Section 39.0113 “Compliance with Legal Agreements” renumbered to Section 39.0114.)
(Amended 7-20-2026 by O-22127 N.S.; effective 8-19-2026.)