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Overall quality of service.

Reno Administrative Code § 5.90.1024
in effect
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Sec. 5.90.1024. - Overall quality of service. (a) The City may evaluate the overall quality of customer service provided by the Cable Operator to Subscribers in conjunction with any performance review provided for in the franchise agreement; and (b) The City may evaluate the overall quality of customer service provided by the Cable Operator to Subscribers at any other time, at its sole discretion, based on the number of Subscriber complaints received by the Cable Operator and the City, and the Cable Operator's response to those complaints. (Ord. No. 5565, § 1, 4-21-04)
Source: City of Reno, Nevada, Administrative Code, City Charter and Annexation and Land Development Code (Municode Library, library.municode.com)URL: https://library.municode.com/nv/reno/codes/administrative_code?nodeId=PT2READCO_TIT5PRLIPEFR_CH5.90FR_ARTIXMACATEOR_S5.90.1024OVQUSEFetched: 11/1/2026

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5.90.1024 | Corpus