Violations.
Charlotte City Code § 23-181
in effectSec. 23-181. - Violations.
(a) A written notice of violation must be given to any person who is determined to be in violation of any section of this article.
(b) Such notice must set forth the violation and the time period within which the violation must be corrected. The violation must be corrected within a reasonable time, not to exceed 30 days from receipt of the notice. If CMU determines that the violation is occurring on a customer's private water system and that such violation has created or contributed to the existence of an imminent hazard, the customer may be required to correct the violation immediately.
(c) Water service may be terminated to a customer if the violation was intentional or the customer fails in a timely manner to correct a violation or to pay any civil penalty or expense assessed under this section. Termination of water service will be without prejudice to the city's ability to assert any other remedy available to the city against the customer or any other person responsible for the violation.
(d) The violation of any section of the article may be punished by a civil penalty according to the following schedule:
(1) Unprotected cross connection involving a private water system which is an imminent hazard .....$1,000.00
(2) Unprotected cross connection involving a private water system which is a high hazard .....750.00
(3) Unprotected cross connection involving a private water system which is a moderate hazard .....500.00
(4) Unprotected cross connection for which no other civil penalty is prescribed .....250.00
(5) Submitting false records which are required to be submitted by this article .....1,000.00
(6) Submitting incomplete records or failing to submit records which are required to be submitted by this article .....500.00
(7) Failure to test backflow-prevention assemblies as required .....100.00
(8) Failure to maintain backflow-prevention assemblies as required .....100.00
(9) Any other violation of this article .....100.00
(e) The director will reduce any civil penalty imposed under this section by one-half if the violation is corrected in a timely manner.
(f) The director will reduce any civil penalty assessed under this section to $100.00 or 50 percent of the maximum civil penalty associated with the violation, whichever is less, if the director determines that the person charged with the violation has no past history of violating any provision of this article within the past two years.
(g) Notwithstanding subsection (f) of this section, no civil penalty may be reduced if the director determines that the violation was intentional. If any civil penalty is assessed under circumstances authorizing the reduction of such penalty, the amount owed shall be the amount calculated after subtracting the largest applicable reduction from the original assessed penalty.
(h) Any person violating any section of this article must pay to the city all expenses incurred by the city in repairing any damage to the public water system caused in whole or in part by such violation and any expense incurred by the city in investigating such violation.
(i) From and after the expiration of the time period specified by CMU for correcting a violation of this article, each subsequent day that the violation continues in existence shall constitute a separate and distinct offense.
(Code 1985, § 23-110)
Source: City of Charlotte, Code of Ordinances and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/nc/charlotte/codes/code_of_ordinances?nodeId=PTIICOOR_CH23WASEINWADIRE_ARTVBAPRCRCOCO_S23-181VIFetched: 10/27/2026