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Excessive charges.

Riverside Municipal Code § 5.40.250
in effect
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5.40.250 - Excessive charges. A. Rates established. The applicant shall submit a proposed schedule of rates for the transport service to be provided pursuant to this chapter at the time of application for a permit. No charge shall be made by any operator or owner in excess of the rates posted in the persons compartment of such car and approved by the City. B. Posting of rates. Each vehicle used for the transport of a persons shall post the rates which have been approved by the Chief Financial Officer for the services authorized hereunder. C. Changing of rates. The rates to be charged shall not change for a period of six months from the date of approval by the Chief Financial Officer. Whenever a rate change is desired, the permit holder or franchisee may file a request for amendment with the Chief Financial Officer. D. Nothing in this chapter shall prohibit a permitted vehicle for hire service from contracting with any hospital, health maintenance organization, insurance company, health care plan or similar group exclusively for its own persons, members and/or clients at rates at or below those approved by the City Council. E. Any user of a transport service contending that he or she has been required to pay an excessive charge for service or that he or she has received inadequate services may file a written complaint with the Chief Financial Officer setting forth such allegations. If deemed appropriate by the Chief Financial Officer, the City shall notify the transport service of such complaint and shall investigate the matter to determine the validity of the complaint. If the complaint is determined to be valid, the City shall take reasonable and proper actions to secure compliance with the provisions of this chapter. (Ord. 7014 § 1, 2008)
Source: City of Riverside, California, Municipal Code and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/ca/riverside/codes/code_of_ordinances?nodeId=PTIICOOR_TIT5BU_CH5.40VEHITAANAWVE_5.40.250EXCHFetched: 11/1/2026

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